What you see is what you get. Beautiful watches, worth the money and the wait. I had a problem with the delivery and the customer service was very receptive. They sent the package again without any co... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
NIET BESTELLEN! Horloges ontvangen, vond de kwaliteit slecht, zien eruit alsof ze van plastic gemaakt zijn. Meteen retour aangevraagd en die werd afgewezen. Na meerdere mails beloofd een retour etik... Näytä lisää
Yritys on vastannut
Die Uhren gefallen mir sehr gut und entsprechen genau der Beschreibung im Shop. Die Lieferzeit war zwar etwas länger, lag jedoch im angegebenen Zeitraum. Insgesamt bin ich sehr zufrieden. Schönes Pack... Näytä lisää
Yritys on vastannut
I got he black friday deal of two for one. Still pricey but worth it as I’ve been wanting some cute wrist watches! I’ve been wearing them constantly for a week and a half now, very happy with them. Wo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
OhKlassy is a jewelry and watch brand that blends vintage elegance with a modern twist. We design timeless women’s watches with attention to detail, water resistant, scratch-resistant, and made with long-lasting color that never fades. Each piece comes in a luxurious gift box and is made to stand the test of time. What sets us apart is our combination of quality, style, and thoughtful service. Every order includes free shipping, a free sizing tool, and a free OhKlassy cotton bag. Our watches are adjustable to fit any wrist and make the perfect gift, or a meaningful treat for yourself. We’re proud to offer a lifetime warranty on every piece, because we believe in lasting beauty and lasting value. At OhKlassy, we create accessories that are more than just pretty, they tell a story, just like you.
Yhteystiedot
Hollanti
- support@ohklassy.com
- ohklassy.com
3,2
Keskitasoinen
60 arvostelua
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
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Scam
Please please please, don’t buy anything from this store. The quality is garbage and one of the wacthes didn’t even match the picture. They’re way too big, and someone wrote here that they’re not even adjustable even though the website says so?
Returning the the items was made impossible. There was repeated delays and excuses, no return label was ever sent.
I repeat, DON’T BUY ANYTHING FROM THIS SCAM SITE!!!!!!!!!!!!!
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi there,
We’re very sorry to read about your experience, and we truly appreciate you sharing it. This is absolutely not the standard we want for any of our customers.
To clarify:
• All of our watches are fully adjustable and every order includes a free adjustment tool. We also provide an easy step-by-step video guide to help customers resize their watch in under a minute.
• We offer 24/7 customer support through WhatsApp, email, and Instagram, so customers can always reach us quickly if something is wrong.
• If an item ever arrives different from the photos, or if something is not as expected, we always replace it or arrange a return, no exceptions.
It sounds like something went wrong in the communication, and we’d really like to fix this for you immediately. Please contact us at support@ohklassy.com or on WhatsApp so we can personally resolve your case and make things right.
Your satisfaction is incredibly important to us, and we would love the chance to help you properly.
Warm regards,
Team OhKlassy
i love it
i love it, i didnt think i would love it this much but wow the packaging the presentation and the watches themselves are amazing.
6. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Thank you so much for your kind words. We’re really happy to hear that you loved the packaging, the presentation, and the watches themselves. That means a lot to us 😍
Enjoy your new pieces, and feel free to reach out anytime if you need anything 🥰
Warm regards,
Team OhKlassy
The watches look great but...
The watches look great but sadly i couldnt properly adjust one of them bc the enclosed tool couldnt catch the pin and damaged the watch.
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi love,
Thank you for your review. We’re happy to hear that you liked how the watches look, but we’re very sorry to hear that adjusting one of them did not go as expected and that it became damaged in the process. That should of course not have happened. Please feel free to send us an email so we can look into this with you and think along on a suitable solution together.
Warmest regards,
Team OhKlassy
Geen pakketje ontvangen
Ben nu al meer dan een maand aan het wachten op me pakketje, als ik ze mail of berichtje stuur dan krijg ik elke keer het zelfde antwoord in het Engels. “We’re really sorry for the delay. I’ve flagged your order to our fulfillment team and asked them to prioritize checking its status” niks hier kopen is een grote scam!! Het komt niet aan.
21. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi,
Wat vervelend om te horen dat je pakket nog niet is aangekomen. Dat mag natuurlijk niet gebeuren en we begrijpen volledig dat dit frustrerend is. Klanttevredenheid is voor ons het allerbelangrijkste, en we willen dit graag direct voor je oplossen.
Normaal gesproken komen al onze bestellingen netjes aan. Als een pakket vertraagd is of zoekraakt, sturen we altijd kosteloos een nieuw pakket of bieden we een passende oplossing. Je hoort dus zeker niet zonder bestelling achter te blijven.
Wil je ons je ordernummer nog eens sturen via support@ohklassy.com of via WhatsApp? Dan kijken we dit meteen na en zorgen we dat dit netjes wordt opgelost.
Onze excuses voor de vertraging, we pakken dit direct voor je op.
Warme groet,
Team OhKlassy
This company is running a scam
This company is running a scam. Poor quality. They don't let you return. Have begun a Consumer Affairs Inquiry.
8. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi there,
We are sorry to hear that you feel this way. We take feedback very seriously, and this is not the experience we want our customers to have.
To clarify:
• All of our items can be returned within 60 days.
• We never block or deny legitimate return requests, we always assist customers with a clear return process.
• If an item arrives damaged or not as expected, we replace it or resolve it immediately.
• Our quality standards are high, and many customers are very satisfied with their purchases.
We’d really like to look into your order personally and fix this for you. Please contact us at support@ohklassy.com or through WhatsApp so we can help you directly and provide a proper solution.
We want every customer to feel taken care of, and we’re here to resolve this as quickly as possible.
Warm regards,
Team OhKlassy
OhKlassy: Does not follow through on guarantees
When it arrived, I was disappointed to find it cheaply made, mixed metals including iron, and a quality closer to $30 AUD rather than $100+. I immediately contacted customer service to request a return, as the watch was unworn and still in its original packaging.
That was over a month ago. Despite their website stating that “unworn items can be returned within 60 days for a full refund,” OhKlassy has refused to authorise a full return. After engaging in delay tactics, they started by saying they would get a return label. They have since offered partial refunds (first 30%, then 50%) while asking me to keep the watch. I’ve provided screenshots of their policy and proof that the watch is unused, yet they continue to deny the refund with no explanation, whilst also cancelling the request for a return label.
I’ve since contacted the ACCC, requested a chargeback through my bank, and reached out to the International Consumer Protection and Enforcement Network (ICPEN). OhKlassy continues to claim they acted in “good faith,” but their refusal to honour their stated return policy suggests otherwise. It is clear that they are acting unlawfully by refusing to honour their guarantees.
Their customer service has been extremely poor, and based on my experience, I would not recommend purchasing from this company.
17. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi there,
We’re very sorry to hear that this has been your experience. We understand how disappointing and frustrating this must have been, especially after reaching out promptly while the item was still unworn and in its original packaging. A situation like this should be handled with much more clarity and care, and we regret that this process has left you feeling this way. and has evolved. Please send us an email again with your order details so our team can review everything properly and assist you further.
Warmest regards,
Team OhKlassy
Bestellt da nicht!!
Bestellt da nicht!!! Ich wollte die Uhren zurück schicken die ich bestellt habe, unbenutzt und in Orignalverpackung. Seit über 2 Wochen schlage ich mich mit dem Kundendienst mir ein Rücksendeetikett zukommen zu lassen und mir den Betrag rückerstatten. Sie weigern sich!!
Bestellt da bloß nicht!!!
15. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi Lily,
We’re very sorry to hear how upsetting and frustrating this return experience has been for you. We understand that, especially when the items are unused and in their original packaging, you expected a much smoother process. This is not how a return request should be handled, and we regret that it has left you with this impression. Please send us an email with your order details so our team can review the situation properly and assist you further.
Warmest regards,
Team OhKlassy
Very bad return service
Very bad return service! BE AWARE!!!
I bought 2 watches from them and the style unfortunately not fit me, they don't look good on me, and I emailed them to get me through refund process. And they keep pushing it back the return process with excuses and explaining themselves how descriptive they are with the details of the product. But it doesn't matter! Everyone is different and it looks good on one doesn't mean it looks exactly the same on my hand! I don't even know why I have to explain myself to them to get the refund why they stated on their website "Money back guarantee"! Clearly NOT GUARANTEE!
So be careful everyone! I will not recommend purchasing anything from them! Im still fighting with them about my return🤦♀️
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi Helen,
We’re sorry to hear how frustrating this return experience has been for you. We completely understand that personal style and fit can feel very different from person to person, and that this can only really be judged once the watches are seen in real life. We regret that this process has left you feeling unheard, as this is not how a return request should feel. Please send us an email again with your order details so our team can review everything properly and help work toward a resolution.
Warmest regards,
Team OhKlassy
Schlechte Qualität und schlechter Kundenservice
Ich habe bei Oh Klassy Uhren bestellt und bin wirklich enttäuscht. In den Bildern sehen sie hochwertig aus, aber in echt wirken sie sehr billig und fühlen sich auch nicht wertig an. Leider konnte ich keine der Uhren zurückschicken – das Serviceteam hat mir zwar ein Retourenlabel versprochen, sich aber absichtlich erst gemeldet, als die Rückgabefrist bereits abgelaufen war. So etwas habe ich noch nie erlebt.
Der Kundenservice ist unzuverlässig und die Qualität der Produkte steht in keinem Verhältnis zum Preis. Ich kann die Marke absolut nicht empfehlen und rate jedem davon ab, dort zu bestellen.
1. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi Laura,
We’re very sorry to hear that your order and the return process left you with this impression. We understand how disappointing and frustrating this must have been, especially when the products did not meet your expectations and the follow-up around the return felt unclear and delayed. This should have been handled much better, and we regret that this has been your experience. Please send us an email with your order details so our team can review this properly again and assist you further.
Warmest regards,
Team OhKlassy
No return
I ordered three watches but unfortunately didn’t like them; their quality is so cheap and their size is tiny (not like a regular watch). Then, I contacted them through WhatsApp in order to return them, they said okay and the’ll send me a return label asap. That was almost a MONTH ago and they still haven’t issued the return label. Such a disregard.
4. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi Leen,
We’re sorry to hear that the watches were not what you expected and that the return process has left you feeling this way. We understand how frustrating it is to be waiting so long for a return label, especially after already being told it would be sent. That is not how this should have gone, and we would like the chance to help get this resolved properly. Please send us an email with your order details so our team can look into this further and assist you.
Warmest regards,
Team OhKlassy
Worse purchase I ever made cheap…sad
Worse purchase I ever made cheap doesn’t fit grown men absolutely terrible
24. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi,
We’re sorry to hear that the product did not meet your expectations. We understand this is disappointing. Our watches are designed with a more delicate, feminine fit and style in mind, which may not have been the right match for what you were looking for. We still appreciate you sharing your feedback.
Warmest regards,
Team OhKlassy
The quality is excellent.
The quality is excellent.
I really loved the packaging and the envelope for the watches.
Thank you very much!
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi love,
Thank you so much for your kind review. We’re so happy to hear that you’re pleased with the quality and that you loved the packaging. Your support means a lot to our team, and we truly appreciate you taking the time to share your experience. 🤍
Warmest regards,
Team OhKlassy
Sehr zufrieden
Die Uhren gefallen mir sehr gut und entsprechen genau der Beschreibung im Shop. Die Lieferzeit war zwar etwas länger, lag jedoch im angegebenen Zeitraum. Insgesamt bin ich sehr zufrieden. Schönes Packaging, zudem war ein kostenloses Werkzeug zum Verstellen der Uhr enthalten.
23. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi there,
Thank you so much for your kind review. We’re very happy to hear that you like the watches so much and that they matched the description in our shop. It also means a lot to know that you were pleased with the packaging and the included adjustment tool. We truly appreciate your understanding regarding the delivery time and are so glad to hear that you are overall very satisfied. 💞
Warmest regards,
Team OhKlassy
O like them
Although only 1 is gold plated, they are beautiful watches and come with an adjustment tool, I like them!
22. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi there,
Thank you so much for your kind review. We’re so happy to hear that you like your watches and find them beautiful. It’s also great to know that the included adjustment tool was a helpful addition. We truly appreciate you taking the time to share your experience with us!
Warmest regards,
Team OhKlassy
Hele mooie horloges!!
Hele mooie horloges!!! Snel geleverd, mooi verpakt, ik ben helemaal tevreden 😊
19. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi Julia,
Wat leuk om te lezen, dankjewel voor je fijne review. We zijn heel blij om te horen dat je zo tevreden bent met je horloges en dat je bestelling snel en mooi verpakt is aangekomen. Bedankt voor je support ☺️
Lieve groetjes,
Team OhKlassy
Awful return experience
As soon as I ordered this watch I wanted to return it. I bought it as a gift for someone but turns out they just purchased a similar item. So as soon as it was purchased I tried to cancel it. They told me to ask the courier to return to sender. Unfortunately the courier just dropped it and left. It has been 2 months that I have been trying to return this watch. The support staff keeps saying that their team hasn’t sent them the label yet. At this point it is just absurd. They’ve held my money from me and I haven’t even opened the package yet. They initially offered me a 20% refund to keep the watch. That barely covers sales tax where I live…
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi,
We’re very sorry to hear how frustrating this return process has been for you. We completely understand that, especially as this was meant to be a gift and you tried to cancel the order right away. A return taking this long is not how this should have gone, and we understand why this has left you disappointed. Please send us an email with your order details (if it's not solved yet) so our team can review this properly and work toward resolving it with you.
Warmest regards,
Team OhKlassy
Cute watches, good quality
The watches look very elegant, pearls are good quality. Got some compliment already on the watch I wore.
I don’t get how there are so many bad reviews, because the watches are of really good quality. Thank you, I love them!
16. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi love,
Thank you so much for your lovely review. We’re so happy to hear that you find the watches elegant and that you’re pleased with the quality. It’s also wonderful to know you’ve already received compliments while wearing one. Your kind words and support truly mean a lot to our team, and we’re so glad you love them.
Warmest regards,
Team OhKlassy
The watch I received looks even better…
The watch I received looks even better in person than on the website. Delivery to Australia was faster than expected and came nicely packaged with a little gift bag and tool, which was a nice touch.
4. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi dear,
Thank you so much for your amazing review. We’re so happy to hear that your watch looked even better in person and that your order arrived faster than expected. It also means a lot to know that you appreciated the packaging. Thank you for your support and for taking the time to share your experience with us. 🥰
Warmest regards,
Team OhKlassy
Such a beautiful watch
Such a beautiful watch, absolutely worth it
15. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Hi there,
Thank you so much for your lovely review. We’re so happy to hear that you find your watch so beautiful and that it feels absolutely worth it to you. Your kind words truly mean a lot to our team.
Warmest regards,
Team OhKlassy
Heel blij met mijn horloges!
Heel blij met mijn horloges! Mooie kwaliteit en het ziet er nog beter uit dan op de foto’s. Snelle levering en goed verpakt.
14. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Ohklassy
Heyy,
Wat leuk om te lezen, dankjewel voor je fijne review. 💞 We zijn heel blij om te horen dat je zo tevreden bent met je horloges en dat de kwaliteit en uitstraling zelfs nog beter waren dan verwacht. Ook fijn dat je bestelling snel en goed verpakt is aangekomen. Bedankt voor je support!
Lieve groetjes,
Team OhKlassy
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