ogbongeh.com Arvostelua 

When the order I placed arrived and I opened the box I discovered that the plastic bottle of Palm Oil had leaked all over the contents. I immediately contacted Customer Service and was told to email pictures and someone would contact me. I did this and received an email back apologising and saying it probably happened during transit and they would look into it. They asked, as a valued customer what action I thought would remediate this. I replied that the ball was in their court. I sent a reply reiterating the mess I was facing trying to clean and salvage what I could. I later send pictures of the items I had cleaned along with a picture of the Palm Oil bottle that was cracked across the bottom, which is where it had leaked from. I pointed out that the bottle had been placed at the bottom of the box with no packaging around it. I suggested that some kind of refund would be in order. I waited to hear from them and eventually got an email at 11pm apologising again and offering me half of the cost of the Palm Oil. I immediately replied that I found this unacceptable because apart from the time it has taken me to clean up the mess, one item could not be washed any more because it was in a cardboard container, which I had discarded and put the contents into another container, the plastic Palm Oil bottle was cracked and may have pieces of plastic inside. How could I possibly use it? I'm still awaiting a reply and eventually sent them an email at 20.36 the following evening, saying it was obvious to me that they had no intention of coming to a resolution and I would not be shopping with them again.

Delivery was fast, good quality and at affordable prices. would definitely shop again

Delivery was quick and my products well packed .. Happy with the service and will return to shop again ..

I purchased Today , paid for regular delivery but I still got it next day ! Wow ! Everything fresh! I wasn’t at home when the items were delivered , when I came back in the evening, my meats were still very fresh and frozen because they put ice 🧊 cubes ! That was smart! I was really impressed!

I ordered different food stuffs from the website, the site was user friendly, description of items and what I received was as stated and shown on the website. The items were in good condition, well packed and delivery was swift.

I do recommend their products and I will definitely be patronising next time.

My first order was a disaster! Why 5*? I had a courtesy call from the store manager apologising for the way things were handled. After our lengthy discussion, I realised that on this occasion, it was not within their control. Long delivery delays, means, rotten food. He explained thoroughly, also about Ponmo and the discolouring, which was new to me, and about the yam. How could they control the yam from looking like that, after it was cooked? Even to buy from the market, does not guarantee a good cooked yam. It all made sense. I think the staff didn't handle the complaint very well, but, we learn through mistakes. I am sure, in fact, confident that after speaking to the Manager, things would improve. I am going to order again. I may be a bit more choosy in what I order next time round, because of delivery issues. But, overall, they tried! I needed to see the bigger picture. We all make mistakes, and this was not deliberate. I appreciated the call today. Thank you!

I'm an international student studying in an area of England with no nearby African stores, so this website is exactly what I needed. The website is easy to use, there's a wide variety of products and they delivered promptly.

I ordered the Ofada dry pepper sauce and wow it was so nice and tasty. Followed the instructions to cook it and although very spicy, i was able to calm it down with onions and sweet peppers.

Thank you for swift delivery and i would certainly be ordering from you again.

The delivery service is excellent,my goods were beautifully packed,in date and had an incentive, customer service when I sent an email was super quick in responding . Ogbongeh is truly living up to it's name,greatly recommend them to others,keep up the good work. Beatrice

I'm really really impressed with the outstanding services you render to us that can't do without craving for our native foods. Ha! Ogbongeh, you be baba! And the delivery ehhh Omo everything together na simply top notch.

It was a lovely experience, order was delivered in 2 days. Nice packaging 😊

The service was faultless. Delivery was on time and professionally executed.

Wow my experience was amazing so professional, my order were to take 2-4 days but I got it less than 24 hours, they exceed my expectation.

Lovely service and packaging…so excited to eat the things i got as i have been craving Nigerian food and snacks😭😭

Very clear website and easy to place orders, prompt delivery as well.

I'm typically so hesitant about online shopping, but this service got me so wowed! I ordered from Scotland, and I received my delivery in just about 24 hours. All items came in nicely packaged and fresh. Customer service is excellent; they came through for me and promptly resolved the issue I had. Did I forget to mention how lovely the poundo iyan and garri ijebu taste?👌🏽 Many thanks to Ogbongeh for the excellent service. This offers excellent value, and I would be doing this over and over again 👍🏼👍🏼

I'm so pleased with my orders, the vegetables are very fresh, I mean I'm really surprised about how fresh and fast they delivered my order.
I'm so glad,
Thank you!

Good, I love there products. Love it. Always delivered on time.

I usually don’t give reviews but could not help it this time. I was pleasantly surprised when my order arrived in less than 48hours and to think it came all the way to Northern Ireland!!!. Everything was packaged properly, vegetables were fresh especially the Oha leaves. Did I forget to mention that the African star apple was really sweet and I also got a complimentary drink. I will definitely be using this company again.