Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Haven’t sold the house yet, but the service offered here is excellent. The website is easy to use, and any minor glitches quickly resolved with an email to Dougal, a proper human who is incredibly he... Näytä lisää

Saanut 5/5 tähteä

If using this agent, you need to be prepared to market your own property. This includes, taking own photos, video, creating a floor plan, writing your own description of the property and key features,... Näytä lisää

Saanut 5/5 tähteä

Very good alternative to paying an agent 1000s for essentially just a Rightmove listing which is where everybody looks to buy a house anyway. Listing process is simple. I actually had offers but t... Näytä lisää

Saanut 1/5 tähteä

Dougal Hutley appears to be running this business from his bedroom in his spare time. Awful service with incompetence from day one. Took 3 months to arrange floorplans and even then got them complete... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kiinteistönvälitystoimisto

Yrityksen kirjoittama

At Off Agent, we’ve reimagined how properties are sold in the UK by empowering homeowners to take charge of their sale. Our platform simplifies the process, giving you full control. We offer a modern, streamlined approach that allows you to manage your property sale with ease, saving time and money. It’s your home—sell it your way.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

51 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 53 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,5

Kaikki arvostelut

(51)

33 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

The company does not really exist

The company does not really exist, its taking money but not providing the services "sold" then once money is taken it becomes impossible to contact them. And they won't cancel your subscription. So contact your payment provider.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Overall a positive experience

Overall a positive experience. I was able to sell my property very quickly, and communicate directly with prospetive buyers. It also saved me thousands in agent fees.

On the face of it, the idea is a sound one, but there are areas where they could execute better... i.e. adjustments to listings can take days rather than instantaneously and responses to emails can also be slow. My opinion is that its still very much in its infancy, and could be greatly improved through automation (I could be wrong, but it feels very manually managed right now).

I would recommend this service to anyone who is selling a high spec, desirable property as ultimately its the house that sells itself, not the agent or the platform. A mid tier property could be on the market for a considerable amount of time, and the burden of a self sale could become prohibitive.

All in all, i would definetly use again!

8. helmikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

We paid for a “developer package”

We paid for a “developer package” which included 5 listings, we notified offagent four times, that four of the listings were missing off Zoopla and its various distribution sites. If you are unable to fulfill the service you advertise then you should refund the customer (in full) . Disappointing . To confirm we are not an estate agent we were the developer . Hence why we purchased the developer package . Thanks

6. helmikuuta 2026
Oma-aloitteinen arvostelu
Offagent-logo

Vastaus yritykseltä Offagent

Hi Alex, If I'm correct you're an estate agent trying to get cheap access to Rightmove and Zoopla. This is against our's, Rightmove's and Zoopla's Ts&Cs. As an agent you really should consider offering your clients a proper service and paying for the portals.

We are not a cheap alternative for agents to use.

Saanut 1/5 tähteä

Awful service - AVOID!!!

Dougal Hutley appears to be running this business from his bedroom in his spare time. Awful service with incompetence from day one. Took 3 months to arrange floorplans and even then got them completely wrong. Doesn't pass on enquiries from buyers, answers emails sporadically and uses Ai to write them for him. Keeps on billing the credit card despite clear instructions to cancel subscription. Promised to refund the subscription but never processed it. Have had to raise a charge back with the credit card company. AVOID!

2. helmikuuta 2026
Oma-aloitteinen arvostelu
Offagent-logo

Vastaus yritykseltä Offagent

Hi Bobby,
You demanded a refund because you over valued your property and therefore didn't receive any interest. I have emails from your wife threatening bad reviews if I didn't refund you.

This is completely unjust, refunds for reviews should be something Trustpilot takes more seriously and I'll be raising this with them.

Saanut 5/5 tähteä

⭐️⭐️⭐️⭐️⭐️ Review

⭐️⭐️⭐️⭐️⭐️ Review

I highly recommend Offagent.
It’s a brilliant idea to connect sellers directly with major property platforms such as Zoopla and Rightmove, without the need to use expensive high street agencies.

I have used Offagent several times already, and each time I saved a significant amount of money compared to traditional estate agents — with exactly the same exposure for my properties.

I would especially like to recommend Dougal, who has been extremely helpful throughout the process. He even provided me with his personal mobile number, which means I always had fast and direct contact whenever I needed support.

Very professional service, great communication, and excellent value for money.
I will definitely continue using Offagent and would recommend it to anyone selling property in the UK.
Artur from Manchester

22. tammikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Apalling - Crooks!

Apalling. I have reported to trading standards and the the property ombudsman. I asked to cancel the plan, I wrote several emails as I was unable to log into the site (which doesn't work most of the time). They continue to advertise my property without my consent and continue to take my money. I have raised this with the bank as they are completely unresponsive. I am not alone in experiencing this sort of behavior. DO NOT USE!!!!

1. marraskuuta 2025
Oma-aloitteinen arvostelu
Offagent-logo

Vastaus yritykseltä Offagent

We’re sorry to read this review and would like to clarify the factual position for transparency.

Our records confirm that this account was cancelled on 16 November. No payments have been taken since that date, and the property listing was removed in line with the cancellation request and our Terms & Conditions.

We take the accuracy of reviews seriously. The statements that we continued advertising the property or charging after cancellation are not supported by our account records.

If Trustpilot requires verification of these claims, we are happy to provide full account history and billing records directly.

We remain open to resolving any genuine issue and encourage the reviewer to contact us directly if there is specific evidence requiring review.

Saanut 1/5 tähteä

Dougal is quick to take your money but…

Dougal is quick to take your money but when you try to close your account he becomes very silent and the money continues to go out of your account. I’ve closed my account correctly and requested a refund 3 times directly emailing Dougal. I shall now go to my bank to stop the payments. Please be wary of this.

21. joulukuuta 2025
Oma-aloitteinen arvostelu
Offagent-logo

Vastaus yritykseltä Offagent

We’re sorry to read this and would like to clarify the situation for accuracy.

We do not continue to take payments once an account has been closed. All subscriptions are managed through an automated billing system, and cancellations stop future charges in line with our Terms & Conditions.

Our records show that the account in question was closed correctly, and no further payments were taken after cancellation. We have not received any valid refund requests that meet the criteria outlined in our Terms & Conditions.

If you believe a payment has been taken in error, we ask that you contact support@offagent.co.uk
with the email address used on your account and the relevant transaction reference so we can review this immediately.

We are always happy to resolve genuine issues directly and transparently, and we encourage you to get in touch so this can be clarified.

Saanut 5/5 tähteä

Really easy to navigate and post was on…

Really easy to navigate and post was on the portals pretty much immediately.

I had an issue with uploading an image and the support was great. Sorted within the hour.

Very straightforward service and good value for money compared to alternatives.

21. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

In my experience, Dougal lacks Integrity

OffAgent is run by a chap called Dougal. Despite my whole-hearted support and encouragement of his business at first, it has become very evident that the service provided and his attitude to conducting his business with integrity is woefully lacking.
He failed to list our home for sale within a reasonable period, so we eventually decided to pull the plug and use someone else. He agreed to this in an e-mail -
"Please accept my sincerest apologies for the issues you've experienced with your listing and the significant delays you've encountered. I understand your frustration and disappointment, especially given the urgency you expressed in getting your property marketed. I am truly sorry that we have let you down in this instance.
I can confirm that we will process a full refund of (your money) to your card immediately.
Again, I apologize for the inconvenience and the poor experience you've had."
That was a month ago. No return of money was forthcoming. He has since taken more money from my card as he had not closed down the original order so he now owes us twice as much. I spoke with him on the phone but he now appears unrepentant! He's now not communicating at all so I imagine that they might be about to go under. RIP OffAgent

16. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Paid for the service three times in one…

Paid for the service three times in one night to sell a property and create a listing. Used different payment methods because I thought it might be a problem with my card. Even after paying there was no ability to create a listing, no support via the 24/7 whatapp. Complete waste of time and now I am waiting for a refund.

17. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Great concept, good value, mediocre execution

I really hope these guys succeed - the property market is for both buyers and sellers is a minefield, and this platform could bring some real efficiencies.
I listed my property, and it was live on the major platforms within a day or two - result! However, I had to contact support first - their self service portal seems _very_ flakey, kept taking me back to the home page when I tried to view my property. That got fixed, but came back again.
Given estate agents' fees, Offagent is amazing value for people who can take good photos and write a decent description. When it worked, I found it intuitive and easy to use - but basic bugs let it down.

6. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good value

Very good value, gets you on all the platforms quickly without needing to use an agent, and it's all self serve. When we needed assistance, support was very speedy

9. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

So far, so good

We have taken a bit of a risk going with offagent but so far have found it to be mostly good, the website isn't perfect but maybe to be expected from a new business. We had our first viewing today so fingers crossed.

16. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I saved over £7,000 by using OffAgent

I couldn't be more pleased with using OffAgent to sell my flat. I was doubtful to start with, part of me felt it was too good to be true but i am 100 % satisfied. THANK YOU.

15. maaliskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor Service, Rude Owner.

An awful company, not fit to to deal with.

You upload your property online with them and making alterations has taken 5 days to request and is still marked as 'pending and never gets updated on all the major portals for selling a house. No place to upload an EPC, viewings take days to come through and when they do they go to your email in bulk and not on the property portal.

Run on a shoe-string outfit.

The owner, Dougal Hutle,y called me yesterday and admitted he is a start up company struggling with funding and agreed with my frustrations. Told him to refund me, but still ignored, still no updated property.

2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Offagent-logo

Vastaus yritykseltä Offagent

We’re sorry to read this review and would like to clarify the factual position.

Off Agent is a self-service property listing platform. Listing changes are submitted for review to ensure portal compliance and are not instant, particularly where updates affect live feeds to third-party portals.

EPCs and viewing enquiries are supported through the platform and delivered via the contact details selected by the seller. Enquiry notifications are sent by email by design so sellers receive all buyer interest directly.

We do not recognise the claim that any refund was agreed and then ignored, nor that any statements regarding funding or business viability were made. We are happy to provide full account and billing records to Trustpilot for verification if required.

If the reviewer believes there is a specific outstanding issue, we encourage it to be raised directly with Trustpilot or via support so it can be reviewed against the account history.

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