Oceanproject Arvostelua 

641
•
TrustScore 1.5/5 tähteä

1,3

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Absolument pas écoresponsables comme le dit leur devise . Ces produits viennent de Chine ! Mauvaise qualité pour les sweats 100% polyester , dommage car le look est sympa mais ça aurait été encore plu... Näytä lisää

Saanut 1/5 tähteä

Complete oplichterij, bezorging duurt lang, kwaliteit is onwijs slecht dat dit op geen enkele manier positief bijdraagt aan het milieu. Retourneren kost 10-15 euro zeggen ze, maar er wordt geen retour... Näytä lisää

Saanut 1/5 tähteä

Wish I could give this company 0 stars. I received my turtle necklace for Christmas 2021. His name is Tamarind. I was happily able to track him and successful until hurricane Ian hit Florida, then boo... Näytä lisää

Saanut 1/5 tähteä

Oplichterij! De producten komen uit China en zijn van synthetisch materiaal gemaakt. Retourneren naar China is op eigen kosten. Wij hebben uit principe een poging gewaagd, na 6 maanden in ons pakket... Näytä lisää


Yhteystiedot

1,3

Huono

TrustScore 1.5/5 tähteä

641 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,3

Kaikki arvostelut

(641)

7 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Love my Turtles

All my turtle's have been beautiful I have order 5 different turtles..two for gifts and they loved them too but hard to give up..I wanted to keep them all..

2. huhtikuuta 2022
Saanut 5/5 tähteä

Cute!!!

I believe this is so cute it keeps me tracking the turtle every time 😂

1. huhtikuuta 2022
Saanut 4/5 tähteä

The necklace was beautiful but the link…

The necklace was beautiful but the link didn't work. I tried the QR and the website. Changing my review to 4 stars because they fixed everything and now I'm tracking my turtle!

29. maaliskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Cindy,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 3/5 tähteä

Would like more updates / better…

Would like more updates / better tracking.

29. maaliskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Cameron,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

Still haven't received my order & it's looking like a SCAM

It's almost two months since I made my purchase and still have yet to receive the order. First tracking link given showed that status was 'unavailable' for about a month. I've since written 4 emails to customer service to find out what's going on with my order. The last tracking link given now says the parcel has been delivered, which is definitely NOT the case as there was no notification of delivery attempt or proof of delivery. At this point I have no idea where my item is and attempts at getting a refund have been deflected as well. There's a lot of postings online that this place is a scam and I'm really starting to believe that. I repeat again, please issue a full refund ASAP! To those reading, do not make purchases from here. It's complete BS.

23. maaliskuuta 2022
Oma-aloitteinen arvostelu
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Florentyna,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

Have not received my order

I still have not received my order. I have ordered the necklace in DECEMBER!! The necklace was supposed to be a gift for someone in January. It is now March and still, I haven't received my order.
I understand that it is a small business trying to keep up with the demands, however, they shouldn't over compensate. Unless this is a scam.

I have emailed and I was told to check with the local post office, which I have and my package is not there. I would like to get a full refund.

My experience with this company has been far less than amazing. I would not recommend anyone purchase anything from them.

16. maaliskuuta 2022
Oma-aloitteinen arvostelu
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Monique,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

I haven't received my purchase yet!!

Hi,ur email say that my parcel is delivered but I have waited so many days I didn't receive any parcel also.the tracking link frm the very first day I order the item it shows link unavailable.so until now I still dono where to find my order.was thinking izzit I was cheated.is a fake spam website which I have been cheated rm100++...I dono how reliable of this website but still waiting to receive the product I have purchase.

12. maaliskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Chuah,

We hope that you're having an amazing day so far! This is Jinky with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 2/5 tähteä

I’m STILL waiting for my order that I…

I’m still waiting for my order that I ordered in November. I have spoken to customer service and they have resent the item, but I’ve still not received it.
The post office said the company put the wrong address on the item.

I do really want this item as it’s a gift for a friend. But I may have to ask for a refund and go to a different company.

9. maaliskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Charlotte,

Thanks for reaching out! We hope that you're having an amazing day so far! This is Lisa with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

We certainly want the best for our customers so we have gone ahead and reshipped the order. Please allow 2-3 weeks for the order to be delivered.

https://a1.asendiausa.com/tracking/?trackingnumber=F000009494332

We have also gone ahead and refunded you back with the full amount. The last thing I want is to inconvenience you further, but we take our reviews very seriously, we hope that you will be willing to revise your review based on your further experiences.


Please let us know if you have further questions!

Saanut 2/5 tähteä

Dolphin bracelet

Finally after 2 months received my bracelet. It is very nice but it would have been nice if you mentioned it was for kids. I'm not a big person by any means and I can't even get it over my wrist with it undone

8. maaliskuuta 2022
Oma-aloitteinen arvostelu
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Ali,

We hope that you're having an amazing day so far! This is Eve with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.

Please respond to this email so we can help you.

Saanut 1/5 tähteä

Never again

Never again. I paid 4 months or 5 months ago for my turtle jewelry and never received. I send emails asking what's is happening and they are like is in transit. Buls*it. Be aware I guess this is a spam!!!!!

2. maaliskuuta 2022
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Ana,

We hope that you're having an amazing day so far! This is Lisa with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.

Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right. We also did a reshipment of your package that was lost in transit.

You may track the second shipment here:
https://a1.asendiausa.com/tracking/?trackingnumber=F000009495943

Please respond to this email so we can help you.

Thank you,
Lisa
Ocean Project Customer Support Team

Saanut 5/5 tähteä

The Color Just Popped

I received my turtle necklace yesterday. The delivery was fast. I just opened my package about a half hour ago. When I opened it, I was impressed with the nice packaging. Pretty!! I then pulled out the necklace and wow, I was so pleased. My turtle is beautiful!! It has a very nice chain and the turtle is absolutely, well, I guess I will say beautiful again. The colors in it just popped. The size of the turtle was impressive. I did not expect it to be that large, but I am glad it is. Overall, I am extremely happy and delighted with my turtle necklace. Thank you!

1. maaliskuuta 2022
Saanut 5/5 tähteä

Two items purchased

Two items purchased, Incredible value for money, as a Grandfather I purchased two necklaces for my granddaughters. Not only were they very satisfied but happy to know they are contributing to protecting our Oceans. Teaching the younger generations to care for such a Natural Beauty and its Creatures is so worthwhile, and I would recommend you consider treating your youngsters to this wonderful product thereby protecting our wildlife.
Well Done Ocean Products.

22. helmikuuta 2022
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

A little delay but worth waiting for....

Though initially I wasn't very sure if I would receive the order at all (apparently there was a delay over the holiday period), when I did get the turtle necklace it was beautiful. The communication was also excellent and my granddaughter is now very happy with her necklace.

20. helmikuuta 2022
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I'm on week 6 and still didn't receive…

I'm on week 6 and still didn't receive my item. It you are getting it for a gift for a certain occasion I recommend not. Terrible service

17. helmikuuta 2022
Oma-aloitteinen arvostelu
Oceanproject-logo

Vastaus yritykseltä Oceanproject

Hi Matthew,



We hope that you're having an amazing day so far! This Lisa with OceanProject.Co support regarding your order with us. We noticed your review and see that you had a less than outstanding experience with us. We're a small business trying to keep up with the demand and requests. Fulfillment and shipping do tend to take a while, we don't have the facilities or capabilities of Amazon, and people tend to get impatient and nervous (understandably), but we do have a firm mission in mind and operate with integrity and will continue to do so.



Also, we have an industry-leading, hassle-free warranty on all our products. Whether we issue you a full refund, send you out a new replacement to try out, or both because we want to make this right.



Please respond to this email so we can help you.

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