Oakandivyfashion Arvostelua 

FULL REFUNDS not given. Ordered and received item with no issues, But Item did not fit me properly or meet expectations shown on website.
Website headline banner states 30 Day Money Back Guarantee. The Refund Policy states "However, we understand that sometimes an item may not fully meet your expectations.

That is why we offer a 30-day return period. After receiving and approving your return, we will process your refund within 10 days via the original payment method.

I contacted them to arrange return and refund and was told you can receive 35% partial refund and keep item or return to Asia at own cost with typical amount of £20-£25 . There is a warehouse in London , UK.

Nothing in website or Refund and Return Policy states that refund is only partial.
Have challenged them but still not refunding in full.
Have reported them to Consumer Ombudsman and contacted a well known UK TV programme about issues arisen.

Other first 3 reviews on here are totally fake

The boots that came were too small- the sizing guides on the website were inaccurate. When I was trying to return them the company took a very long time to get back to me which is very annoying and was not within 24 hours which they promised. They also did not follow the returns policy on their website. They are making me pay for the exchange. Terrible service. Takes days for them to respond to my response to their email. Would NOT recommend this company.

Overall, I had a great experience. The delivery was fast, the ordering process was smooth, and everything arrived as expected

Great customer service! I accidentally used a wrong email address but they helped me out very quickly.

I’m happy with my purchase!

Fast delivery and great service. 100% would recommend.

Good quality with fast delivery! Would recommend others to check OakandivyFashion out!