Absolutely fantastic service. Fast turnaround for initial skip and hassle free for exchanges. My designated account manager Holly is amazing. Communication is on point and everything is so quick and e... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm... Näytä lisää
Yritys on vastannut
We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office... Näytä lisää
Yritys on vastannut
We had a couple of jobs up in Scotland, one just outside of Edinburgh, and another in Loch Lomond. Shaunni facilitated absolutely everything we needed, we had rough access across both sites, everythin... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Jätehuolto
- Polttomoottori-generaattorien myyjä
- Betonituotteet toimittaja
- Jätteidenkuljetuspalvelu
- Kierrätyskeskus
- Hiekka- ja soratoimittaja
Yrityksen kirjoittama
Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.
Yhteystiedot
Mayfield Industrial Estate, EH22 4AD, Dalkeith, Yhdistynyt kuningaskunta
- 03333 20 4000
- marketing@nwhgroup.co.uk
- nwhgroup.co.uk
4,8
Erinomainen
501 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The NWH Group
I have recently engaged The NWH Group for a contract at Murrayfield Stadium and had the opportunity to work with Ms. Shaunni Kingwell. Throughout our interactions, she demonstrated professionalism, extensive knowledge, and efficiency. All products were delivered promptly, and the pricing was highly competitive. I am pleased to recommend both Shaunni Kingwell and The NWH Group without reservation
13. lokakuuta 2025
Oma-aloitteinen arvostelu
always get great service from NWH beyond
always get great service from NWH and Shaunni is always there to help
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Great Service
Great service every time from NWH. Amanda Knox always goes above and beyond and nothing is ever a problem. Highly recommend
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Great Service from staff at NWH
NWH, Great to deal with, had a great experience with Shaunni, our clients requirements changed frequently on a site, which put the site team under a bit of pressure as materials we're needed urgently, Shaunni went out her way to assist, getting the materials needed to us at short notice on multiple occasions, even had the good nature to have a laugh about it with the guys when they called in.
Great to have confidence in a company that can make that happen.
10. lokakuuta 2025
Oma-aloitteinen arvostelu
Very efficient and dream to work with
Since working with Amanda of NWH , booking skips with her has been a dream, always helpful to rebook or cancel skips etc.
Most skip companies I have used would not be bothered.
NWH you have really trustworthily hard working lady
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Great Service
Quick replies, Great service any issues always quickly resolved thanks to our Account Manager Amanda.
13. lokakuuta 2025
Oma-aloitteinen arvostelu
NWH Edinburgh
NWH
Amanda Knox account manager excellent service and very helpful,will sit down and explain everything in detail on the account so it runs smoothly, nothing is a task for her.
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Excellent service
Amanda goes above & beyond her role to ensure that the needs my company are met on a daily basis.
All in all a great service & highly recommended for all your waste management needs.
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Highly Recommend
We have been using NWH for some time now and Amanda & the Edinburgh Team have been great, actioned our requests for skips/cement very promptly and delivered on time. Would definitely recommend NWH for a great service.
Fiona, Scotia Property Projects Ltd
13. lokakuuta 2025
Oma-aloitteinen arvostelu
Hire
Absolutely bang on time with deliveries no issues ever when I've used them, 100% recommend
5. elokuuta 2025
Oma-aloitteinen arvostelu
NWH always excellent
Had a fantastic experience working with Rachel, who was patient and attentive while we worked through our requirements. Really appreciated the support.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The NWH Group
Hi Charlotte, thank you for sharing your experience with us. Rachel will really appreciate your feedback. Thank you for your business. Hollie
Unreliable
Unreliable
Don’t collect skips when agreed
Can wait over a week
Don’t have enough drivers
Hollie, to respond to your response this morning, the issue was resolved a week after I posted my first review.
The issue as I understand it was that NWH had taken over a Glasgow based skip company but didn’t have enough drivers in place to collect skips already out.
I won’t be job specific.
I was doing my neighbour a favour by letting the skip be on my drive who was having their drive done, so the road was not congested for my neighbours.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The NWH Group
Good Morning John, I have started to investigate your complaint but I need further information to be able to locate the specific job. Please can you contact me and share your contact details? Thank you - Hollie
Rapid and personalised service
By comparison to other firms, NWH have been standout great so far. Rachel Morrison has been super helpful and the onboarding and setup is quick, efficient and personalised.
12. elokuuta 2025
Oma-aloitteinen arvostelu
Would recommend
Rachel very helpful from the fisrt contact.
31. heinäkuuta 2025
Oma-aloitteinen arvostelu
Was woken up at 5:40 am to a lot of…
Was woken up at 5:40 am to a lot of racket. Turns out this company think thats a great time to be dropping off skips. Some people are trying to sleep for work. St Pauls road in Jarrow
29. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The NWH Group
Hi Nathen,
Thank you for taking the time to share your feedback, and we're genuinely sorry to hear about your experience.
We understand how disruptive early morning noise can be, and it’s certainly not our intention to disturb local residents. Our teams begin operations early to accommodate delivery schedules across multiple regions, but we do aim to balance efficiency with consideration for the community.
Following our review of the delivery in question, we’ve learned that the driver was relatively new and had not been fully aware of the time restrictions in your area. We have since spoken with them to ensure they understand these requirements moving forward, so this does not happen again.
Thanks again for bringing this to our attention your feedback helps us improve.
Kind regards,
The NWH Group Team
Outstanding
Outstanding company - great service from office to driver. Made waste removal simple, went all out to help and cater, alway early and never late. We will use again definitely. Thanks
24. heinäkuuta 2025
Oma-aloitteinen arvostelu
Skip Hire Made Easy
ordered skip today, so easy to do and no fuss, competitive rates and really great team of workers, no problem at all for the staff to organise delivery and collection, will be using your service again.
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Top service
Top service, I would recommend them wholeheartedly
31. heinäkuuta 2024
Oma-aloitteinen arvostelu
Great company
Great company, fast response from chat, great support.
28. toukokuuta 2025
Oma-aloitteinen arvostelu
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