Nurseplus UK  Arvostelua 

68
•
TrustScore 4.5/5 tähteä

4,3

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The communication we have with the nurse plus team is amazing. We often have last minute staffing issues, and I can honestly say these guys always pull through for us. We have met some lovely staff t... Näytä lisää

Saanut 5/5 tähteä

Nurseplus UK is an interesting place to work, offering broad training, regular guides and flexible shift patterns for choice. I started initially with a temporary view but my experience made me decide... Näytä lisää

Saanut 1/5 tähteä

I had a really terrible experience with this company (Hastings). Inexperienced staff, absolutely none of my needs were met (meals and personal care). None of the carers drove which was a main request.... Näytä lisää

Saanut 5/5 tähteä

I have been working with Nurseplus Liverpool branch for over a year now, my experience with them has been a fantastic one. The office staff are all good, they treat me with respect and they prioritiz... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Rekrytointipalvelut

Yrityksen kirjoittama

Nurseplus is a leading provider of nursing and care services to the Health and Social care sector. Nurseplus has been operating since 2005 and we pride ourselves on offering flexible work for our staff people who are passionate about delivering quality care and providing a high standard of agency care staff to our clients.


Yhteystiedot

  • Gordon Road 39, CT1 3PP, Canterbury, Yhdistynyt kuningaskunta

  • nurseplusuk.com

4,3

Erinomainen

TrustScore 4.5/5 tähteä

68 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,3

Kaikki arvostelut

(68)

5 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

They are trying to cheat

They are trying to cheat, scam people by asking to pay for DBS and update service once you clear with it they ask to come for the training in the specific locations and the trainers are not committed of Thier job and keep not coming on time. They will not refund your money you spent on DBS and update DBS service unless you work with them for at least 300 hours if you get the shift. Also, the trainings and induction are not being paid not even travel expenses.

18. syyskuuta 2024
Oma-aloitteinen arvostelu
Nurseplus UK -logo

Vastaus yritykseltä Nurseplus UK

Thank you for your feedback. We understand your frustration regarding missed training sessions. At Nurseplus, we are committed to providing only fully trained carers, which is why completing training with us is essential before you can be placed with clients. Ensuring our clients' safety is also a priority, so you are required to have an up-to-date DBS on the live update service, which is a legal requirement for working in care in the UK. This is a cost we ask you to cover.
Please note that we do not pay for training sessions, or travel as they are our investment in your professional development.
We appreciate your understanding on these matters and would welcome the opportunity to review any missed training sessions to see how we can improve.

Saanut 5/5 tähteä

Outstanding Care Agency in Liverpool

I have been working with Nurseplus Liverpool branch for over a year now, my experience with them has been a fantastic one. The office staff are all good, they treat me with respect and they prioritize our safety first, always ready to help, they make sure I am trained accordingly and get retrained when due. They booked shifts in advance and give you whatever you need to know about where you are going to work.
Honestly I can’t take working with nurseplus for granted because they are my first employer when I moved to the UK.

10. syyskuuta 2024
Oma-aloitteinen arvostelu
Nurseplus UK -logo

Vastaus yritykseltä Nurseplus UK

At Nurseplus, we always put our carers and clients first! Our lovely team in Liverpool are always happy to help you and are definitely very lucky to have a hard worker like yourself!

Saanut 5/5 tähteä

Amazing experience

Been working with them over two years now, they have always been so helpful. Olly did my referencing within minutes that took a lot of stress out of me. David and Laura are amazing always helped me out with any difficulties or any support I needed from them. There's only one or two payroll issues in over a two years period and they shorted it out as soon as I informed them. Wonderful people, love working with them.

10. syyskuuta 2024
Oma-aloitteinen arvostelu
Nurseplus UK -logo

Vastaus yritykseltä Nurseplus UK

We're so glad about your amazing experience with us! We all hope you will continue your journey with us as an important asset to the team!

Saanut 3/5 tähteä

Communication awful

I have been working for the company for almost 5 years. In Kent branch communication was great, but time to time there was no job at all for weeks. Now trying to transfer in Yorkshire, but transfer takes already 7 weeks and it is still not resolved. They not accepting CV which was made in council with professional. Also telling that someone will call this evening or tomorrow morning, but never does! Communication in this area - horrible.

4. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Bournemouth Branch are outstanding

Bournemouth Branch;
I am so glad I found this company. They were literally amazing. To cut a long story short my 1st holiday was ruined because I needed emergency surgery and wass left with a major wound that needed changing every day. I had also booked Bournemouth Airshow with my son. Nurseplan went out of their way and bent over backwards to find me a nurse for 3 days only. I can't believe how much effort they made for me - a very minor customer in the grand scheme of things. Thank you Bex and Emma; without you I could not haver had a wonderful time with my son.

I 100% recommend Nurseplan Bournemouth

28. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DISGRACEFUL COMPANY

They couldn't care less about staff and the patients. Any concerns- don't you dare complain!!
Any questions- don't you dare ask!
Any payslip,money- how dare you ask and remind them that they haven't pay you!
Friends comes first you can work if any hours left by them will be given to you or you more then welcome to have some hrs if they short off staff or simply christmas holiday!

Contract? - what contract?

25. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nurse Plus Newton Abbot

Nurse Plus Newton Abbot
GReat office staff , great communication between us a very professional relationship between them and the Home
Quality of care is good with One carer in particular who we find is someone we ask for.

9. elokuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

I have been working with NursePlus for…

I have been working with NursePlus for over a year now. I like the fact that I get my shifts a week ahead, allowing me to plan and prepare well. The training I received from them has been extremely helpful, and they are always available to pick up the phone anytime I need help.

1. elokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have been working with Nurseplus for…

I have been working with Nurseplus for about a year now. I like the fact that you know your shifts ahead of time. This gives you the time to prepare your mind and body ahead. They give update training to staff regularly and this has helped me a lot.

31. toukokuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I had a really terrible experience with…

I had a really terrible experience with this company (Hastings). Inexperienced staff, absolutely none of my needs were met (meals and personal care). None of the carers drove which was a main request. Terrible terrible breach of confidentiality from the manager who then wrote negative public statements about me after i complained! Left without food over Christmas and then the carers continued to come to the house after the contract had ended! I really don't think any other care company can be quite as bad as this one but do steer clear if in this area.

1. joulukuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Terrible application process

As a qualified nurse with transferable DBS and all documentation and references I expected a quick and easy on boarding process. far from it. I was dealing with 3 lots of people all didn’t know what the other was doing. Eventually got told a full days training is all I needed. I had to wait two weeks. Then I had to sign to say each course certificate would cost me £50 if I wanted it. I waited for my references then got told I required training on line. Weeks and weeks left me thinking they aren’t in a rush and obviously not needing nurses

Just received a reply. Thankyou. As for ensuring the highest standards. About 7 topics was covered in 5 hours. This is just a tick box exercise where even care assistants who didn’t have as much experience as I attended. I was told by your trainer I could not have my certificates as they would be kept in my file and if I wanted them I would have to negotiate but I signed to say they would cost me £50

12. kesäkuuta 2024
Oma-aloitteinen arvostelu
Nurseplus UK -logo

Vastaus yritykseltä Nurseplus UK

First, we’d like to take a moment to thank you for your initial application with Nurseplus and for taking the time to tell us about your experiences with our application process. We are always keen to improve the way we operate where possible.

Our central recruitment team handles all applications that come into Nurseplus and, from time to time, candidates may find themselves dealing with different team members, all of whom however have access to the same information. We appreciate that delays in processing paperwork can be frustrating, but this is an essential part of our onboarding process that helps us ensure we comply with our client’s needs, keeping them and those they care for safe.

Nurseplus training days are mandatory for all staff, regardless of experience, but all training and certifications are offered free of charge unless you wish to evidence this training to apply for other roles or register with other agencies. At this point, we would charge candidates for each certificate they require. Our training helps to ensure Nurseplus provides the highest quality staff to our clients, and that all our staff understand and work in line with our core values.
At Nurseplus, we value every application from every candidate, and we are sorry to hear that your experiences weren’t as expected. We would like to let you know that we have addressed each of the points you raised with our recruitment services so they have the opportunity to identify and make any adjustments needed.

Thank you again for your time

Saanut 5/5 tähteä

I work for chichester branch

I work for chichester branch. I appreciate the team. They give support and ensure your practical training are up to date. They are easily reachable on phone to deal with any issues you may have on your line of duty. Also very professional and polite treating one as part of the team. Great place to work.

16. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic.

I have been working with Nurseplus since Oct 2022 and they have been nothing but helpful in the Worcester branch, can't credit the girls enough for how much they've helped and kept in contact even when we haven't needed any support workers. Carry on your girl work ladies and thank you!

15. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Nurse Plus agency it is very reliable

Nurse Plus has a very good communication with us and try to cover the shift that we requested as soon as possible. They always keep us up to date and they respond very quickly to what we need

8. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Nurseplus Colchester.

Nurseplus Colchester.. Best employer I have worked for in all my years of care- appreciative, helpful, caring and run like clockwork, highly recommend!

13. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A great company

"I have been working with this agency for some time now, and I can confidently say that they are an excellent company to work for. The team works tirelessly to ensure that we have ample shifts, allowing us to clock in good hours by the end of the week. Moreover, they provide us with opportunities to enhance our skills through various courses, which I find incredibly valuable. I appreciate their punctuality when it comes to providing payslips and wages, always ensuring that we are paid on time. Additionally, their responsiveness is commendable; they consistently pick up the phone promptly and listen attentively to our requests. Overall, I am extremely satisfied with the support and opportunities provided by this agency."

13. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Positive workplace

Positive workplace, great managers and team. I don't know how they do it, but the management ensure they take care of both staff and clients always.

13. tammikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

We have only been using Nurseplus for a short time and very intermittently. Whenever we have called the team are supportive and helpful and the Care assistants that have supported our home have been very good.

12. tammikuuta 2024
Oma-aloitteinen arvostelu

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