novoslabs.com Arvostelua 143

TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My order was delayed by the courier company so I reached out to customer support and they set up a new shipment right away. However when the delivery came there was an additional COD charge that I ha... Näytä lisää

Saanut 5/5 tähteä

Moises attached the results of my age test directly to the email he sent saving me the time and trouble of having to log on to the website. I greatly appreciate that!

Saanut 5/5 tähteä

I had an entirely positive experience with Novos' support when my order was being checked by customs. The Novos employee, Moises, provided me with every possible assistance, offering various options a... Näytä lisää

Saanut 1/5 tähteä

I have to start by saying I love the Core and Boost product. I've been using them for 4 years and would love to continue to use. However, as good as the products are, the customer support the tot... Näytä lisää

Yrityksen tiedot

Yrityksen kirjoittama

NOVOS leverages science and data to provide the best nutraceuticals, tests & knowledge to extend human healthspan and lifespan


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

143 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 87 %: iin saamistaan huonoista arvosteluista

Vastaaminen kestää yleensä yli kuukauden

Kuinka tämä yritys käyttää Trustpilotia

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Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic product and fantastic…

Fantastic product and fantastic customer service! I highly recommend the NOVOS line. I've been taking them for 6 months and can see (skin) and feel (energy levels, sense well being) the difference. Also, I prefer the Orange flavored Core vs the unflavored version.

5. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The Novos core product tastes dreadful…

The Novos core product tastes dreadful when mixed with water. It also has a gritty, unpleasant texture. I couldn’t even finish one glass.

Since the package has been opened, they won’t accept a return or send a full refund. But how do you know if you like it until you’ve tried it?!

I’d steer clear of this product unless you want to gag and nearly vomit every morning.

3. tammikuuta 2025
Oma-aloitteinen arvostelu
novoslabs.com-logo

Vastaus yritykseltä novoslabs.com

Dear Samantha,

We appreciate you sharing your feedback regarding the unflavored option of NOVOS Core, and we want to clarify that "unflavored" indicates the absence of sweeteners and artificial flavors, not that it is completely without taste. To enhance your experience, we strongly recommend mixing this version with your favorite beverages, such as juice or smoothies, to achieve a more enjoyable flavor profile.

Regarding your return inquiry, please keep in mind that for safety reasons, we cannot accept returns on packages that have been opened. However, our dedicated customer service team is actively working on an alternative solution for you, as our primary objective is to ensure your satisfaction.

Thank you for giving our product a try, and we are here to assist you with any further questions or concerns you may have.

Saanut 1/5 tähteä

Received deffective item

Received deffective item, contacted company and they refused to refund or ship a replacement. Scam! Don't waste your money!

1. joulukuuta 2024
Oma-aloitteinen arvostelu
novoslabs.com-logo

Vastaus yritykseltä novoslabs.com

Dear Angela,

We are sorry to hear that one of the products you received arrived in a damaged condition. This is certainly not the experience we aim to provide for our customers, and we are eager to assist you in resolving this matter. Our support team was unable to locate any emails under your name. Therefore, we kindly request that you contact us at care@novoslabs.com, providing your order number and the details of the damaged product. Our team will be pleased to address your concerns promptly.

Saanut 5/5 tähteä

Novas Boost

The Novos Boost (NMN) is a wonderful product. It gives me more energy and keeps me healthy. Will keep buying it from this company.

5. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

“free face age test” scam exploit

Took “free face age test” and received NO RESPONSE. Looks more like a scam exploit to capture facial image and eye biometrics to use in accessing / unlocking facial image logins .
BOGUS !!

26. joulukuuta 2024
Oma-aloitteinen arvostelu
novoslabs.com-logo

Vastaus yritykseltä novoslabs.com

Dear Valued Customer,

We sincerely regret to hear that you have not yet received your Facial Age Test. Our support team is eager to assist you promptly with this matter. Could you please provide the email address you used to submit the test? Upon receipt of this information, our team will investigate the issue and respond to you without delay.

Thank you for your cooperation.

Saanut 5/5 tähteä

be stronger

The first thing is the one-on-one service
Regarding the NOVOS Care product
Exciters will differ in strength and stability
About the product
NOVOS Vital
Feel more focused
and feeling light on the feet

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Novos responded to my recent review…

Novos responded to my recent review stating that they have been trying to contact me. I have not been contacted. Their biological age estimates in my case varied from age 59 to age 98. I am chronically age 69. Their rate of aging estimates ranged from 1.14 to 1.4 years per chronological year. In my case these tests cannot possibly be accurate. I have asked for a refund and received no response. I purchased two tests and used one. They have not even refunded the unused test. If I could give zero stars I would. I will contact appropriate government agencies regarding this company.

20. joulukuuta 2024
Oma-aloitteinen arvostelu
novoslabs.com-logo

Vastaus yritykseltä novoslabs.com

Dear John,

We've confirmed that our Head of Science responded to you directly on November 4, 2024. To ensure you can easily locate the email, please check your inbox for messages from @novoslabs.com.

In case you're still unable to find the email, I've forwarded your request to the Head of Science and they will be happy to resend it to you.

Saanut 1/5 tähteä

Stay away!!!

This company has no ethical standards. They are trying to force subscriptions of their unproven product to customers. They have sent me 2 years (over USD 3,000) of orders that I didn’t need/want. Their cancellation process is purposefully confusing and they don’t send advance notices of upcoming renewals like every serious company does. Stay away!!!

15. marraskuuta 2024
Oma-aloitteinen arvostelu
novoslabs.com-logo

Vastaus yritykseltä novoslabs.com

Dear Luis,

We sincerely apologize for the inconvenience caused by the recent renewal order that was unexpectedly sent to you. At NOVOS, our primary focus is to ensure a seamless and positive experience for all our customers. Your feedback regarding the current subscription cancellation process is invaluable to us and will be carefully reviewed by the relevant team for potential improvements.

We would like to emphasize that for our subscription plans, particularly the semi-annual and annual options, we proactively send reminders to customers 15 days prior to the order generation. This allows ample time for any necessary adjustments before the order is processed. We apologize if this reminder was not received in your case and would be happy to assist you further.

To help us investigate this matter effectively, please provide us with either your order number or the email address associated with your purchase. We will promptly review the situation and work towards the most appropriate resolution for you.

Saanut 1/5 tähteä

I am a physician and assumed that if…

I am a physician and assumed that if they had people from prestigious universities that those people would not want to muddy their reputations by being associated with a snake oil company. I also assumed if they had 3rd party testing likewise this was a good thing. The devil is in the details, like how often do they do this testing ? I asked some questions about why the dose of NMN is so low compared to other companies ? I tried to get an answer how they came up with a does of 125 mg per capsule and what the dose recommendation was based on since 250 mg is much lower than what other experts in the field recommend ie David Sinclair for example takes a gram a day. I gave them literature through email that says what the dose should be based on body weight and age not a one size dose fits all. I tried to find out what the bioavailability was which fell on deaf ears. Of course I did not get anywhere close to getting answer. I tried it anyway for a year and did not notice any difference. I also tried the orange core which taste awful and stopped it. I think this company is selling snake oil. Just my opinion.

10. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Reliable and trustworthy. It actually works...

Really great products that are reliable. The people behind it seem genuinely passionate, which can be hard to find these days in a company. As a medical doctor, I also appreciate the science behind it.

25. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Highly recommend NOVOS

Highly recommend NOVOS, they offer the 80/20 you need, no other company matches them, and I tried many many many others, and shown a few doctors. Also the support has been great. I am now a subscriber.

24. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A leader in their space

When I first tried, Novos, I was really excited because somebody I knew that’s really into Fitness had provided it to me. As somebody that likes routine into combat aging as much as possible, being a content creator That was easy to take daily. Increased my energy and helped me sleep better while taking their product.

19. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Hello There

Hello There! Thank you so much for caring teams. It always response all inquiries about health issue and products. I felt great when I get NOVO product. I took it in the morning empty stomach with yogurt and chia seeds and plus some products supplement. I felt it doesn’t have issues reaching each other in the guts. I felt so much energy and no fatigue. To be honest. I worked 15 hours a day Monday to Sunday as fork lift driver in the warehouse using physical body movement and afternoons, I went to work in Agecare look after elderly people. I slept less only 4 -5 hours a day.
Thank you NOVOS so much about true science. How the cells talk inside and turn to Energy.

11. syyskuuta 2024
Oma-aloitteinen arvostelu

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