Notability Solutions Arvostelua 

Notability is a deeply flawed system with virtually no customer support. I used it for my training academy to store legally required medical records that must be retained for 7 years. During my last course, two students’ complete files disappeared without explanation — including case study information, model details, and signed consent forms that legally cannot simply be recreated.

I have emailed support multiple times asking for urgent assistance and have been completely ignored. The lack of accountability and support is unacceptable for an app being trusted with important professional documentation.

This has caused unnecessary stress, extra work, and potential legal issues for my business. I genuinely would not recommend anyone use this app for important records or professional work. In the long run, it creates far more problems than it solves.

Extremely poor experience and shockingly bad service.

I lost an item on Notability and wrote several emails to them. I didn’t get an answer that helped me at all, but received one that was asking me ‘how well they helped me’ … very disappointed!

I am referring to the App called Notability made by the websirte notability.com and the app is available in the App Store.

The App claims to have many features, (most of which I have not tried) but one of the claimed features which I would regard as very important needs to be tweaked. The app says:

"iCloud syncs your notes across your devices when using the same Apple ID—automatically transferring notes between your devices—giving you the latest version of each note on each device."

The instructions read
"Enable iCloud Sync
In the Library, select settings icon.png > Connected Services > iCloud Syncing.
Toggle iCloud Syncing on or off."

I am presuming that this will work fine when both devices are logged into the same icloud account. However, in my case my devices are on different icloud accounts, but they are using the SAME login email address (unrelated to the icloud account). In that case there is no synching across a user accounts despite being one user with the identiacal login details..

That is a little annoying.