Terrible customer service and poor quality device. Cheap chinese goods not quality Nordic products as advise. Long delivery times and poor quality heavy massager. Not ergonomic at all, heavy to hold a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Although I won’t be purchasing this item I am grateful for the info Rex send me, he was quick to respond and gave very detailed explanations. I’m sure this item will be great for at home users, I own... Näytä lisää
Although I haven’t used the unit much I was going to cancel my subscription to the oil. Kristina gave me great advice and helped me to pause my subscription for the foreseeable and she also gave me a... Näytä lisää
I did have issues with receiving and the tracking of my order but Erika on the customer service team was quick and very responsive with my concerns. i received my order and happy with just a few uses... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä Nordic Sculpt
Yrityksen kirjoittama
NordicSculpt is rooted in the belief that everyone deserves access to body care solutions that truly deliver results without the complexity or the clinic visits.
Our journey began in the innovative spirit of Scandinavia, with one simple vision: to transform high-tech and proven body care technologies from doctors and clinics into simple and effective at-home products. Our team of dedicated entrepreneurs, experts, and engineers works with a leading high-tech lab to transform proven technologies from doctors and clinics into easy-to-use body care products that bring clinical results into your home. Our patented products are designed to solve real body challenges like body fat, loose skin, cellulite, and stretch marks.
We invite you to join NordicSculpt, where high-tech and proven body care technologies are transformed into simple and effective at-home products.
Start your journey with us to achieve a more beautiful and attractive body with confidence today!
Yhteystiedot
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 91 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Vastaus yritykseltä Nordic Sculpt
Kristina has been extremely helpful…
Kristina has been extremely helpful with my tracking and put my mind at ease!!.. Thank you so much Kristina.. Cant wait to try it out.

Vastaus yritykseltä Nordic Sculpt
Customer service was excellent with…
Customer service was excellent with Erika, but I gave 4 star because I haven't received my order yet , when I get it I will come back fro an update

Vastaus yritykseltä Nordic Sculpt
JHON was extremely helpful and…
JHON was extremely helpful and professional. Thank you for all the help!

Vastaus yritykseltä Nordic Sculpt
Great communication
Great communication and update from Jhon re delivery times

Vastaus yritykseltä Nordic Sculpt
Great quality products and best…
Great quality products and best service. Their customer service is great and cancelling my subscription was a very easy process. Erika was extremely efficient in dealing with my query.

Vastaus yritykseltä Nordic Sculpt
Excellent customer service special…
Excellent customer service special mention to Erika who was fantastic

Vastaus yritykseltä Nordic Sculpt
Erika was amazing
Erika was amazing , professional and quick to replace my faulty item at no cost

Vastaus yritykseltä Nordic Sculpt
I have been using it for three days and…
I have been using it for three days and already seen some difference! My husband noticed first and was owed! Hope to see more difference soon. Can't wait to hit the beach confidently enough. Thank you

Vastaus yritykseltä Nordic Sculpt
Erika was very helpful with tracking my…
Erika was very helpful with tracking my order and even once I confirm that I did receive a tracking number she double checked to make sure that it was on its way and in fact when an extra step to check another order that was placed and let me know that it was at customs, waiting to be cleared

Vastaus yritykseltä Nordic Sculpt
Customer Service has been excellent
Customer Service has been excellent. I had a very noisy Nordic Sculpt vibrating madly at higher speeds so emailed about it. I added a short video to show the issue and immediately was advised a replacement would be sent out. I have now received the replacement & restarted use.
I haven’t seen any changes yet but only been a few weeks.

Vastaus yritykseltä Nordic Sculpt
Thousands Thanks!
I wish to thousands thanks the wonderful customer support team of Nordicsculpt..
Jhon my last intervenant deserve applause but also the others who previously handled my request.
They provided high undersdanding and speedy resolution to the issue of my defectuous massager Nordicsculpt by replacing it. I can enjoy again my healthy routine. I received my new product.Thankyou all! Sandra

Vastaus yritykseltä Nordic Sculpt
I just got my order and can't wait to…
I just got my order and can't wait to start using the product. It did took a very long time arrive due to unforeseen circumstances but I'm glad the personal was helpful in reassuring me each time especially Erika.

Vastaus yritykseltä Nordic Sculpt
So far so good kristina been great and…
So far so good kristina been great and sorted things out very quickly

Vastaus yritykseltä Nordic Sculpt
SCAM*SCAM*SCAM*SCAM
SCAM*SCAM*SCAM*SCAM
If there was an option for zero stars, that would be my choice. Absolutely THE worst company to deal with. The product does not work. I contacted the company three times before the return period was up (100 days). They didn’t answer. I then contacted one more time, and they wrote back only to tell me I was beyond the return time period. After a bunch of back and forth , they offered a refund. Then, another CS rep comes in and tells me they can’t and explains the return policy again. I explained my side again and how coincidental their only response was after the return period. Scam!?!?!!! More back and forth. I am then offered a full store credit and as much as I didn’t want it, I eventually accepted because they refuse to give me my money back. After accepting, they send another email taking that offer back and only offering half of what I paid in store credit. In the end, this is the biggest scam company!
Part 2 - UPDATE:
When they saw my Truspilot review, ironically they contacted me immediately and said if I took it down, they now had the capability of sending me more product in the equivalent of how much I spent on their crap product ($150). Still “can’t” give me my money back! They didn’t like that I called them a scam company - they don’t like the word “scam”. I pointed out that they could just send me my money back, but they again claimed they “can’t”. So, I agreed on the free products to see if it was another scam. Spoiler alert - it was!!! He sent an email showing the shipment. A week later, I checked and it was still stuck saying “processing”. A week later, same thing. Clicked on tracking through “Shop” and it was a broken link. They aren’t sending product and it was another stall tactic. I’ve written three emails since with no response.
DO NOT ORDER FROM THIS HORRIBLE SCAM COMPANY! Do NOT deal with them! This overpriced product doesn’t work but if you want to try, there are more reputable companies out there that have better customer service. Honest companies!!! After researching, this company is known for scamming and known for sending faulty products, or taking money but not sending the product and then not answering emails. Unbelievable! How do these companies stay in business?
Delivery
I had an issue with my delivery and Rex responded promptly and accurate information

Vastaus yritykseltä Nordic Sculpt
Rex was great
Rex was great, assured me of delivery time scale and prompt with emailing me back. Thank you Rex you put my mind at ease. Great customer service.

Vastaus yritykseltä Nordic Sculpt
Great customer service from Erika
Great customer service from Erika. Very polite and helpful.

Vastaus yritykseltä Nordic Sculpt
I had a question for customer service…
I had a question for customer service and they responded immediately. Erika was extremely helpful and sorted my issue straight away!

Vastaus yritykseltä Nordic Sculpt
Jhon was amazing and assisted me in a…
Jhon was amazing and assisted me in a replacement. Very good service

Vastaus yritykseltä Nordic Sculpt
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