Hi I’ve been dealing with a Chris Maton I found him very resourceful, polite & good phone manners thank you once again for all your understanding. Chris Eastwood Duval building take care all
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Sale staff knowledgeable on the product we wanted. Great for our small Parish Council to be able to pay on invoice and by cheque - saves time spent checking out the company. Prompt processing and de... Näytä lisää
Yritys on vastannut
I ordered a recycled picnic bench with backing support and was told the item would take 4-6 weeks to manufacture. After a week the wonderful news broke that it was already ready for delivery. I have... Näytä lisää
Yritys on vastannut
The sales team were great from getting sample to me to booking in delivery date. Re delivery, I requested driver call 30 mins before arrival, but he called on arrival. As delivery truck broke down i... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Founded in 1990, NBB has become the UK's Leading Manufacturer of Smoking Shelters. Not only do we offer Smoking Shelters but our extensive range exceeds 150 variations of Walkways, Canopies, Porches, Cycle Shelters and Custom Made Shelters, protecting your visitors and staff from the elements. If you are unsure of which shelter solution you need, call our friendly sales team for help and guidance. Furthermore to make life easier for you we offer an installation service anywhere on the UK mainland.
NBB Outdoors
Yrityksen kirjoittama
- Manufactured in Poole, Dorset
- Call our helpful sales team on 0800 1777 052 for quotations or further information for any of our products.
No Quibble Guarantee
Free Delivery on all orders over £250
Orders up to £249.99 (excluding VAT) are charged at £9.50 per order. Shipping rate for signs is £3.95
Yhteystiedot
First Floor Fleetsbridge House, Fleets Corner Business Park, Nuffield Road,, BH17 0LA, Poole, Yhdistynyt kuningaskunta
- 0800 1777 052
- sales@nobutts.co.uk
- nobutts.co.uk
4,4
Erinomainen
99 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Just did the job well.
Good communication and the delivery arrived on time, the driver even bought the x2 large packages in for us. Great service.
5. kesäkuuta 2025
Vastaus yritykseltä NBB Outdoors
Thanks for the 5 stars – we’re really grateful. Hope to see you again soon, Phil.
Kind Regards,
NBB Outdoors Customer Service Team
This the third time i have purchased…
This the third time i have purchased from NBB outdoors, and was just amazed at the brilliant service.
Ordered captains bench on friday and it was delivered to me here in norfolk on tuesday.
The first two I brought 4 years ago and are still in excellent condition, left outside all year round.
26. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä NBB Outdoors
Reading this review put a big smile on our faces - thank you so much for your feedback, Tim! We hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
A good Supplier
Items as described - and promptly delivered. Packaging rather inadequate, though - although not causing any real issue.
19. maaliskuuta 2025
Vastaus yritykseltä NBB Outdoors
Thank you for this feedback, John. We are sorry to hear you felt the packaging was inadequate.
In order for us to investigate this further please can you provide us more information regarding this? Either respond to this message or contact our sales team via email (sales@nobutts.co.uk) or telephone (0333 272 2300) and we will be happy to assist you.
We hope you love the product however and we will await further contact. Thank you!
Kind Regards,
NBB Outdoors Customer Service Team
Fast and polite
17. maaliskuuta 2025
Vastaus yritykseltä NBB Outdoors
We’re so happy to hear this! Thank you for taking the time to leave a review, Sally.
Kind Regards,
NBB Outdoors Customer Service Team
Vastaus yritykseltä NBB Outdoors
We’re overjoyed by your feedback! Your satisfaction keeps us motivated, John. Thank you for this super review!
Kind Regards,
NBB Outdoors Customer Service Team
Highly recommend!
This is the second time Duloe Parish Council has purchased from NBB Outdoors, and both times have received high levels of service and are very pleased with the quality of the products. Highly recommend.
Thanks go to Gemma Peek for her excellent customer service!
5. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä NBB Outdoors
What a lovely review! We will be sure to pass on your comments to Gemma and the sales team! We hope to see you again very soon.
Kind Regards,
NBB Outdoors Customer Service Team
Easy to order delivered quickly quality…
Easy to order delivered quickly quality item
12. joulukuuta 2024
Vastaus yritykseltä NBB Outdoors
We’re delighted to have brought some Christmas magic to your experience. Thank you, Heather!
Kind Regards,
NBB Outdoors Customer Service Team
Easy to order and efficient delivery
18. marraskuuta 2024
Vastaus yritykseltä NBB Outdoors
It’s great to hear you’re satisfied with our service. We appreciate your review, Jane!
Kind Regards,
NBB Outdoors Customer Service Team
The picnic bench is brilliant.
The picnic bench is brilliant.
The service was second to none, as were the customer service team . They couldn’t be faulted .
Thank you eveyone at NBB
7. marraskuuta 2024
Vastaus yritykseltä NBB Outdoors
What amazing feedback! It’s wonderful to hear that our service and product quality worked well for you! Thank you for your kind words, Janet!
Kind Regards,
NBB Outdoors Customer Service Team
A component was missing from the…
A component was missing from the original delivery but this was quickly rectified following a phone call.
8. lokakuuta 2024
Vastaus yritykseltä NBB Outdoors
Thank you for this review, David. We're sorry to hear that there was a part missing but please know that our team was straight on the case and resolved this matter quickly. Thank you for letting us know.
Kind Regards,
NBB Outdoors Customer Service Team
Good product, very robust!
Good product. Strong, heavy. The only thing that I didn’t like was the no contact.
9. syyskuuta 2024
Vastaus yritykseltä NBB Outdoors
Thank you for this feedback, Mavis. I've double-checked with our sales team who advised that the order was delivered successfully by DX Freight. They would have sent you an email notification regarding the delivery. Please double-check your emails (including your junk folder) and let us know if this email was not received.
Thank you for your cooperation.
Kind Regards,
NBB Outdoors Customer Service Team
Sale staff knowledgeable on the product…
Sale staff knowledgeable on the product we wanted. Great for our small Parish Council to be able to pay on invoice and by cheque - saves time spent checking out the company. Prompt processing and delivery, although a minor shame the "system" didn't allow for a phone call before delivery and delivery to the Park rather than private address.
8. elokuuta 2024
Vastaus yritykseltä NBB Outdoors
Thank you for your feedback! We're glad to hear that our staff was knowledgeable and that the payment options worked well for your Parish Council. We appreciate your comments about the delivery process and will take them into account for future improvements. Thank you for your support and understanding!
Kind Regards,
NBB Outdoors Customer Service Team
Vastaus yritykseltä NBB Outdoors
Fantastic to hear. Thank you so much for taking the time to review us.
Kind Regards,
NBB Outdoors Customer Service Team
Fast turnaround from order to delivery
Fast turnaround from order to delivery, great service.
7. elokuuta 2024
Vastaus yritykseltä NBB Outdoors
Amazing news! Thank you so much for this brilliant review. We hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Package damaged and 20 days to get…
Package damaged and 20 days to get replacement???
7. kesäkuuta 2024
Vastaus yritykseltä NBB Outdoors
Thank you for this feedback, Jeffert. We are very sorry to hear about this damage and delay.
I have checked with our sales team and they provided this timeline of events:
We first confirmed that the bench got damaged whilst in transit. When you spoke to our sales team, Chris advised that we no longer had stock in-house for that colour but did offer an alternative colour instead as we had availability in black.
You respectfully turned down the offer and requested to proceed with a replacement in brown. Therefore, Chris arranged for a resend however advised the lead time was around 20 days. You then informed Chris you would be on holiday next week and would not be able to accept delivery until you had returned.
We apologise again for the damage that was caused via 3rd party courier and hope this helps to explain why there was a delay to your order.
Kind Regards,
NBB Outdoors Customer Service Team
Excellent customer service and contact
26. huhtikuuta 2024
Vastaus yritykseltä NBB Outdoors
Fantastic feedback! We are so happy to hear that our customer service team were able to assist you fast and efficiently. Thank you for this review and we hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Vastaus yritykseltä NBB Outdoors
Sublime news! It's great to hear that you love the product! Thank you for this awesome review, Ashby. We hope to see you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Delivery was a box short
Delivery was a box short, so the order was not fulfilled. The table top was also damaged.
20. maaliskuuta 2024
Vastaus yritykseltä NBB Outdoors
Thank you for your feedback, Neill. We are sorry to hear that there was an issue with your delivery.
I've spoken with our sales team and they've advised that they've spoken with you over the phone and are currently just waiting for images to come through. Once we have them we investigate this matter for you and find a resolution.
Kind Regards,
NBB Outdoors Customer Service Team
fast delivery
15. helmikuuta 2024
Vastaus yritykseltä NBB Outdoors
Amazing news! Thank you for your review. We hope to hear from you again soon.
Kind Regards,
NBB Outdoors Customer Service Team
Fast delivery
2. tammikuuta 2024
Vastaus yritykseltä NBB Outdoors
Wonderful to hear! Thank you for your review, Terry.
Kind Regards,
NBB Outdoors Customer Service Team
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