I ordered a hair product that is almost impossible to get over here. I was able to order it through ninth avenue, which I was really surprised and to be honest, a bit sceptical about. However, I r... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This company has bent over backwardz to be helpful my item didnt arrive in time for what i wanted but they have been nothing but 110% helpful even after i ended up in hospital
My original order got lost and after contacting ninthAvenue.uk they looked into it and I now have the suncream 50 SPF that I ordered. I have sensitive skin and have not burnt or felt any ill effect... Näytä lisää
So basically I brought a P4/613 Body Wave 18 20 22 inch weave and whilst I love the colour of my weave, the issue I have is the quality, the hair is not Human Hair; it was realised the moment my haird... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Online shopping from a huge selection of Beauty Products - from Brands like L'Oreal, Maybelline, Revlon, Mac, Sally Hansen, Victoria's Secret and Many Others
Yhteystiedot
Yhdistynyt kuningaskunta
- +44 1252 979999
- info@ninthavenue.uk
- ninthavenue.uk
4,1
Hyvä
267 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 94 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Amazing I love it my confidence is back…
Amazing I love it my confidence is back the hollows under my eyes are soo much better
4. marraskuuta 2025
Oma-aloitteinen arvostelu
A Unique Product.
A unique product I have been using for about fifteen years. The best shower and hair wash I am aware of. No chemicals or addatives. A one gallon will last for ages and available at a reasonable price. Had to be delivered from the USA with no problems with customs.
5. marraskuuta 2025
Oma-aloitteinen arvostelu
Delighted with my mirrors
Delighted with my mirrors. Great product and very happy to have found them
24. lokakuuta 2025
Oma-aloitteinen arvostelu
Stay away -
Stay away -
Impossible to get in touch with them
The product has been charged but not sent after 3 weeks
The few times I get repsonse from customer service through their email it is a ramdom answer not answering my questions
Think this is not a legit site but a scam
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Warning messages go unanswered
Warning! This company does not respond to chats and messages to their email bounce.
28. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä NinthAvenue United Kingdom
Hi Caroline,
Thank you for your feedback! However, we are unable to trace an order that corresponds to your review. Could you please provide the order ID? This will help us resolve the matter quickly.
Thank you!
NinthAvenue
Great customer service
Good communication throughout buying process. Had bought from what I thought was a UK seller as had hoped that it would mean quick delivery. Slightly disappointed to find item was coming from US, so took longer than anticipated. Due to a difference in the packaging, I thought the wrong item has been sent. Company was quick to investigate and reassure me that the item was correct as ordered. Great customer service.
5. elokuuta 2025
Oma-aloitteinen arvostelu
Fantastic product
Fantastic product, delivery and service
28. joulukuuta 2024
Oma-aloitteinen arvostelu
I bought 2 pairs of back up…
I bought 2 pairs of back up hairdressing scissors(been in the hair game for 40yrs).One arrived broke the other blunt.Cheap s**** from China.(certainly not Japanese).Couldn't get hold of anyone when eventually someone replied to my email they offered me a 15 % discount.STILL WAITING.STAY CLEAR.
.
2. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä NinthAvenue United Kingdom
Hi Gary,
We are unable to trace an order corresponding to this review. We also searched by the username here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
NinthAvenue
DO NOT PURCHASE FROM THEM
The customer support team is outsourced by a company who have no internet in resolving complaints. They are also very difficult to get hold of and use delay tactics.,All 3 of my
Items arrived badly damaged (unusable) through poor packaging choices. I requested a full refund and they offered to send me new products then informed me they would arrive in 3 months time to which I then requested a full refund. They are now taking days to respond to emails and their phone line never connects to an agent or human. They have since offered me a 10% token off next purchase and refuse to acknowledge my request for a refund. They sell luxury beauty products and claim to have 24/7 customer service support but it is all a front. Highly frustrating as they now have over £150 of my money and are making it incredible difficult to get back. AVOID!
25. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä NinthAvenue United Kingdom
Hi Emma,
We sincerely apologize for the inconvenience you have experienced. We understand that you are not satisfied with the service provided, and we assure you that we will thoroughly investigate the issue and take corrective measures.
I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.
Thank you for your understanding and patience.
Regards
NinthAvenue
The picture was clear and the list of items very clear.
The picture of the makeup was what arrived ,it was a comprehensive collection well wrapped and it arrived safely.
9. joulukuuta 2024
Oma-aloitteinen arvostelu
Great range of products and customer…
Great range of products and customer service
29. marraskuuta 2024
Oma-aloitteinen arvostelu
Iit came on time…
It came on time the envelope was not sealed though but the packages in side were sealed plastic so it wasn't to bad but you might want to query why the envelope wasn't sealed
Kind regards
Marcia
27. joulukuuta 2024
Oma-aloitteinen arvostelu
Scam
Scam, do not order. I ordered 4 items and received only one (from the US). They are a dropshipping company that buys fakes reviews and abuses TrustPilot policies in order to remove the bad ones.
20. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä NinthAvenue United Kingdom
Dear Customer,
We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest?
Regards,
Vidisha
Quality product
Quality product, good price, fast shipping. I recommend to everyone.
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Products received as described and I was very satisfied with the service.
Products received as described and I had a query on the delivery timeline and contacted them via the customer service number. I can honestly say they could not be more helpful they said they would follow up and they did with an email as promised and items came on the timeline they predicted. They were very helpful and it was nice to actually speak to a physical person instead of a web or emails.
20. joulukuuta 2024
Oma-aloitteinen arvostelu
A happy customer
I am very happy with the quality of the product. When I was unable to track the item with DHL, I had a speedy reply from Ninth Avenue with reassurance that it was en route and a new link for tracking. I would buy from here again.
18. joulukuuta 2024
Oma-aloitteinen arvostelu
French hair comb
You have found classic French hair items that are hard, probably impossible, to find elsewhere in UK since Brexit. So thank you.
19. joulukuuta 2024
Oma-aloitteinen arvostelu
Stunning quality
I'd been trying to find a wig that matched my vision for a while, so when I came across this one, I was truly excited and relieved that I had found what I was finally looking for.
The quality is beautiful, the colours are to die for and so soft!
I'm in UK so it took a time to get to me but I expected that, well worth the wait! ☆
17. joulukuuta 2024
Oma-aloitteinen arvostelu
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