Ninemoostore Arvostelua 

93
•
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I received my beautiful Tahitian pearl necklace from Ninemoo last week, and I couldn’t be happier with my purchase! The necklace is absolutely gorgeous, and the pearls have such a lovely lustre. It... Näytä lisää

Saanut 5/5 tähteä

The care that Nimemoostore takes with their pieces and clients is wonderful. I just bought two pairs of earrings and I love them. I also had a little gift from the store which was a lovely surprise. T... Näytä lisää

Saanut 1/5 tähteä

Everyone has different experiences and I would like to tell about mine since this is an open space. I purchased a bracelet, and to my suprise, it was different than how the company adverti... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A lovely jewellery brand with beautiful packaging and excellent quality. The pieces were elegant and perfect for everyday wear!

Yrityksen tiedot

  1. Koruliike
  2. ja myös
  3. Korusuunnittelija

Yrityksen kirjoittama

Home, Fashion & Lifestyle.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

93 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(93)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I received my beautiful Tahitian pearl…

I received my beautiful Tahitian pearl necklace from Ninemoo last week, and I couldn’t be happier with my purchase! The necklace is absolutely gorgeous, and the pearls have such a lovely lustre. It honestly looks even more stunning in person than in the photos!

I genuinely think it’s excellent value for money. It’s such a beautiful and versatile piece, perfect for both everyday wear and special occasions. I can’t wait to see Ninemoo’s new collections and would definitely love to shop here again!

3. marraskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The care that Nimemoostore takes with…

The care that Nimemoostore takes with their pieces and clients is wonderful. I just bought two pairs of earrings and I love them. I also had a little gift from the store which was a lovely surprise. Thank you. I'll definitely be buying from you again.

4. marraskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Perfect Gift

I brought a beautiful jewellery piece for my friend and couldn’t be happier with it!
Such a lovely brand❤️

27. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Lovely jewellery brand!!

A lovely jewellery brand with beautiful packaging and excellent quality. The pieces were elegant and perfect for everyday wear!

30. lokakuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

£90 for a Bracelet That Tarnished Within Weeks – My Experience

Everyone has different experiences and I would like to tell about mine since this is an open space.

I purchased a bracelet, and to my suprise, it was different than how the company advertised it in the picture. It was the same type of design yet a completely different bracelet than the picture they put on their page.

Not only that, the bracelet was very long and hard to keep on the arm without it falling out from my hand! There was no adjustment on the bracelet that you could choose, it was set to a specific size with a place only where the clasp could be attached! So to use the bracelet, you have to really go beyond the limits and change the size of it.

At at last, the bracelet metal tarnished. The golden coating became to an ugly, different copper/silver color. There is no quality in the bracelet what so ever. This only had happend just within some weeks and I barley even wore it quite a lot. The quality is overpriced for what you get. Even Shein could have done better.

In total I spent 90 pound for such bracelet with no clue about what I was really getting. These 90 pounds could go to buying something that never loses value, such as gold (595 e.g), instead of having to accept the loss in value of something that depreciates the moment you buy it.

At last, their customer service is very bad. They ignore your questions and do not answer at all.

30. joulukuuta 2025
Oma-aloitteinen arvostelu
Ninemoostore-logo

Vastaus yritykseltä Ninemoostore

Sara,

We dispute this review. We have no record of any order shipped to your country, and we do not sell a £90 bracelet.

The only record under the same name is an order we declined after our payment system flagged it as potentially fraudulent. It was never fulfilled. We cannot confirm whether that order was yours.

These are serious allegations, yet we cannot find a completed purchase that supports your account. Please provide a valid order number and proof of purchase privately to info@ninemoostore.com so the facts can be established.

We welcome genuine customer feedback, but we will challenge claims that do not match our records.

NINEMOO

Saanut 5/5 tähteä

Absolutely beautiful earrings

Absolutely beautiful earrings- bought via Wolf and badger but wanted to review the brand as the moonlit bloom baroque pearl I’ve received are so beautiful and will be perfect for my wedding day 🥰

20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have ordered 2 earrings from…

I have ordered 2 earrings from Ninemoostore, earrings were both stunning, there was miscommunication about taxes and duties but the store is very considerate, they have arranged it, communicated with me and make sure I am happy with the purchased I made.

16. maaliskuuta 2026
Saanut 1/5 tähteä

Refund only issued after chargeback

I rarely leave negative reviews, but this experience was very disappointing.
My original order arrived with the item missing from the parcel. The shop sent a replacement, which unfortunately arrived too late for the intended occasion (it was meant to be a birthday gift), so I returned it unused exactly as instructed. The returned parcel was delivered and the shop confirmed receipt.
However, I was then told that my refund would only be processed once Royal Mail completed their investigation into the original delivery issue. This left me in the unusual situation of having neither the product nor my money.
The refund was eventually issued only after I initiated a chargeback with my bank.
Based on this experience, I would hesitate to order from this shop again.

31. tammikuuta 2026
Ninemoostore-logo

Vastaus yritykseltä Ninemoostore

Dear Carolina,

Thank you for your feedback.

For clarity, when you contacted us on 30 January you noted that the parcel had arrived ripped open and that the item appeared to have been lost in transit. We therefore dispatched a replacement on 31 January via DPD to resolve the matter as quickly as possible.

On 5 February, you requested to return the replacement item. In our correspondence we explained that, as the original delivery had been reported as damaged, Royal Mail had opened an investigation, and that any refund would normally follow the outcome of that investigation. We nevertheless agreed that the replacement could be returned.

As you later preferred not to wait for the courier’s investigation, we processed the refund directly on 3 March to resolve the matter promptly.

We would also note that the Royal Mail delivery photograph does not show visible external damage to the parcel, so the exact cause of the issue during transit remains unclear. We have submitted the relevant correspondence and evidence to Trustpilot for review.

Kind regards
NINEMOO Customer Care

Saanut 5/5 tähteä

Great

Great - really fast delivery and beautiful product. Recommend ++++

11. tammikuuta 2026
Saanut 5/5 tähteä

Very cute, dainty, unique pieces

Got 2 pairs of earrings with baroque pearls and couldn’t be happier. They are striking but not heavy at all. I love how they feel and look dainty. I love that they are statement earrings. Will be ordering more soon! Really want to get some brooches too. Their packaging is on another level too! Each order came with its own drawstring pouch/dust bag and a small cardboard sleeve to wrap as gifts or for storage. There was also a really sweet beaded bonus bracelet and instructions for care. Lots of attention to detail with all of the packaging is a huge plus in addition to their high quality pieces.

12. lokakuuta 2025

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