Ninebyninegolf Arvostelua 620

Vastaus yritykseltä Ninebyninegolf

8. huhtik. 2024

Dear Ben,

Thank you for your feedback! We're thrilled you had a brilliant experience with our customer service and are enjoying your new Bettinardi putter. Ensuring customer satisfaction is our priority, and we're delighted that we could provide you with a great purchasing experience.

If there's anything else we can help you with or if you have further comments, please feel free to reach out. We appreciate your support and hope your Bettinardi putter helps you sink plenty of putts.

Thanks again for choosing us!

Best regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

8. huhtik. 2024

Dear Garry,

Thank you for reaching out and sharing your experience with us. We apologise for any inconvenience caused by the missing head screw in your new driver. However, we're thrilled to hear that our team was able to swiftly resolve the issue by sending the screw and ensuring you received it the next day.

We strive to provide fantastic service and ensure our customers are fully satisfied with their purchases. Your kind words and appreciation mean a lot to us.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to help!

Best regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

2. huhtik. 2024

Dear Callum,

Thank you for your feedback! We're glad to hear that despite the initial item not being in stock, you were pleased with the prompt response from our customer services team. Ensuring customer satisfaction is our priority, and we're glad we could expedite your order once the item was received and promptly dispatch it to you.

If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We appreciate your support and understanding.

Thanks again for choosing us!

Kind Regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

2. huhtik. 2024

Dear Steve,

Thank you for your amazing review. We're thrilled to hear that you had a great experience with our service and facilities. Providing excellent service and having knowledgeable staff to guide our customers to the right clubs for improving their game is what we strive for.

If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We're here to help and ensure you have everything you need to enhance your golfing experience.

Thanks again for choosing us!

Best regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

2. huhtik. 2024

Dear Tim,

Thank you for sharing your experience with us! We're thrilled to hear that you had a positive driver fitting session with Mark and I will pass on your amazing feedback. It's fantastic that Mark was able to guide you through various options and help you find the perfect combination of the Cobra Darkspeed LS 10.5 head and Mitsubishi C6 Red shaft, suited to your swing.

We're delighted that you're enjoying your new driver and that it has exceeded your expectations over the past 4 weeks. Your recommendation means a lot to us, and we're glad to hear that you've shared your positive experience with your friends.

We believe that fittings are beneficial for golfers of all skill levels, and we're pleased to hear that your friends now understand the value of a fitting session. We look forward to welcoming you back when you're ready to replace your fairway woods.

If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your support.

Best regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

25. maalisk. 2024

Dear Stuart,

Thank you for your feedback! We're delighted to hear that you were satisfied with our service and that your equipment arrived quickly and well-packaged. Your satisfaction is our priority, and we're thrilled to know that you would choose to use our services again.

If there's anything else we can assist you with or if you have further comments, please feel free to reach out. We appreciate your support and look forward to serving you again in the future.

Thanks again for choosing us!

Best regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

26. maalisk. 2024

Hi David,

We sincerely apologise for the inconvenience caused by the issue with the weights in your PXG iron set. This does not meet the standard of service we aim to provide, and we understand how frustrating this will of been.

We can only apologise again for the fact you had to wait for the PXG wrench taking longer to arrive than expected. However, we were pleased to hear from one of the team, who spoke to you yesterday afternoon that the wrench arrived with you and that solved the problem with your PXG irons. We hope you will be able to get on a golf course soon and use your irons and like them!

Please rest assured that we take your feedback seriously. If there is anything else we can assist you with in the future, please don't hesitate to contact us.

Kind Regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

20. maalisk. 2024

Hi,

Thank you for sharing your fantastic fitting experience with us! We're thrilled to hear that Mark provided you with exceptional service and exceeded your expectations with his attention to detail. It's wonderful to know that you walked out of the fitting session feeling confident that you had ordered the best driver, shaft, and grip combo for your needs and that these will help you on the course in the future.

Your satisfaction is our priority, and we appreciate your trust in our expertise. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We're here to ensure you have the best golfing experience possible.

Thanks again for choosing us!

Kind Regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

20. maalisk. 2024

Dear Neal,

Thank you for your kind words! We're delighted to hear that we were able to understand your needs and provide you with the right equipment. Customer satisfaction is our top priority, and we're thrilled to know that we could assist you effectively.

If there's anything else we can do for you or if you have further feedback, please don't hesitate to reach out. We're here to help and ensure you have everything you need for your golfing journey.

Thanks again for choosing us!

Best regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

12. maalisk. 2024

Hi Gordon,

Thank you for taking the time to leave such a glowing review. We're so happy to hear that you appreciate the quick turnaround time and that all your club build requests were met.

Our build team prides itself on having some of the highest tolerances in the industry and doing this in a prompt and timely manner.

If you ever need any help or have any questions, do not hesitate to contact us.

Kind Regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

5. maalisk. 2024

Hi,

Thank you for taking the time to share the great experience you had with us! It's great to hear that you appreciated our quick turnaround time, great communication and secure packaging.

Your recommendation means a lot to us, and we're here to help you with any future golfing needs!

Best Regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

29. helmik. 2024

Dear Ryan,

Thank you for leaving such a positive review. We're pleased to hear that you experienced a very quick and efficient service. It's great to know that your order, with specific requirements, was processed without any issues and you received it promptly.

Thank you for trusting us and we look forward to seeing you again in the future. Please don't hesitate to reach out if there is anything we can help with.

Kind Regards,
Fynn

Vastaus yritykseltä Ninebyninegolf

29. helmik. 2024

Dear Nick,

You're very welcome. We are really happy to hear that you are satisfied with the work carried out by our team. Providing exceptional service is our goal and your positive feedback is truly appreciated.

If there is ever anything else we can help you with, please do reach out. Thank you for choosing us and we look forward to seeing you again.

Best Regards,
Fynn