Have had a great experience with Nicpouches. All the best products with good prices. Good for bulk buying instead of going to the shop all the time. I did have an issue with one of their products, h... Näytä lisää
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First time ever buying pouches, I don't smoke but wanted for cognition etc. Prices on discounted ones were too cheap to pass. Delivery was less than 24hr🙆, Will definitely use again v.soon.
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Genuinely fantastic company. Order processed quickly. I had mistakenly given the wrong address and they resolved this form me instantly with no fuss. Really impressed snd would recomend to all
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Nic pouches is a good site to use , good prices easy sit to use, however I've not actually received my delivery due to evri being useless . The package was dispatched same day from nic pouches and abo... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to NicPouches.com, your trusted source for premium nicotine pouches. We are dedicated to providing adult consumers with a convenient, smoke-free, and spit-free alternative to traditional tobacco products. Our Mission - At NicPouches.com, our mission is to offer high-quality nicotine pouches that cater to the diverse preferences of our customers. We aim to provide products that not only meet but exceed your expectations in terms of taste, quality, satisfaction and price. Our goal is to support a healthier lifestyle by offering a modern nicotine experience. Our Story - NicPouches.com was founded on the belief that nicotine users deserve better options. Our journey began when we saw a gap in the market for a clean, discreet, and flavourful alternative to smoking and chewing tobacco. We set out to create a platform where adult consumers can easily access the best nicotine pouches available, all in one place.
Yhteystiedot
Yhdistynyt kuningaskunta
- nicpouches.com
4,7
Erinomainen
325 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I absolutely love this company
I absolutely love this company, always have great deals and always have great prices. The delivery is first class and customer service is the best I have ever encountered
15. helmikuuta 2026
Vastaus yritykseltä Nicpouches
Thank you so much for the amazing 5 star review!
We’re absolutely thrilled to hear that you love shopping with us and that you’ve had such a positive experience with our deals, pricing, delivery, and customer service.
Your kind words truly mean the world to our entire team.
We work hard to make sure every order arrives quickly and every customer feels taken care of, so hearing that we’ve delivered on that promise is incredibly rewarding.
Thank you for your support, we can’t wait to see you again soon!
Kind regards
The Nicpouches Team
Amazing
I've ordered from these about 6 or 7 times now and I'm always extremely impressed by the delivery speeds. The last time I ordered was at 8pm and the 20 pack of velos arrived by 4pm the next day, amazing.
If the prices don't change dramatically I don't think I'll go anywhere else. Top stuff.
18. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you for the 5-star review and for your continued support. We’re delighted to hear that you’ve consistently been impressed with our delivery speeds — receiving your 20 pack of Velos the very next day is exactly the level of service we strive to provide.
It’s fantastic to know that our pricing and service have earned your loyalty. We truly appreciate your trust in us and look forward to providing the same high standard every time you order.
Kind regards,
The Nicpouches Team
Vastaus yritykseltä Nicpouches
Thank you for the 5-star review.
We truly appreciate your continued support and are delighted to hear that your experience was great as always.
Kind regards,
The Nicpouches Team
Vastaus yritykseltä Nicpouches
Thank you for the 5 star review!
We’re so pleased to hear that Kyle provided you with great customer service.
We’ll be sure to pass along your kind words to him — feedback like yours means a lot to our team.
Kind regards
The Nicpouches Team
Really helpful customer support
The courier messed up the delivery, I contacted Nicpouches and Kyle responded within 10 minutes and helped fix the situation.
16. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you for the 5 star review!
We’re really sorry to hear the courier caused an issue with your delivery.
We’re so pleased Kyle was able to respond quickly and help get everything sorted for you.
Our team always aims to act fast and make things right whenever something goes wrong.
We truly appreciate you taking the time to share your experience and your kind words about Kyle.
Kind regards
The Nicpouches Team
As always a great deal and shipped out…
As always a great deal and shipped out super quick
10. helmikuuta 2026
Vastaus yritykseltä Nicpouches
Thank you for the 5 star review!!!
We’re so pleased to hear you grabbed a great deal and that your order was shipped out super quick.
We always aim to offer the best value alongside fast dispatch, so it’s great to know we’re delivering on that for you time and time again.
We really appreciate your continued support.
Kind regards
The Nicpouches Team
Value for money
3. helmikuuta 2026
Vastaus yritykseltä Nicpouches
Thank you for the 5 star review!
We’re delighted to hear you found us to be great value for money.
We work hard to offer competitive prices without compromising on quality or service, so your feedback really means a lot to us.
We truly appreciate your support.
Kind regards
The Nicpouches Team
Great prices and service I sent back a…
Great prices and service. I sent back a package for stronger pouches and Paul was very helpful when swapping them even though I used the wrong email
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you for the 5 star review!!
We’re so pleased to hear you’re happy with our prices and service.
We’re glad the exchange process went smoothly and that Paul was able to help you swap to stronger pouches, even with the email mix-up.
Our team is always happy to go the extra mile to make sure everything gets sorted quickly and easily.
We really appreciate your support and your kind feedback — it means a lot to us.
Kind regards
The Nicpouches Team
Damaged parcel resolved
Evri had damaged my parcel on route to me, I wrote an email to nicpouches.com, and within an hour I received a phone call. I was assisted by Ash who was brilliant helping and I can't believe the high level of customer service experienced. Thank you
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you for the 5 star review!!
we truly appreciate you taking the time to share your experience. We're very sorry to hear that Evri damaged your parcel in transit, but we're so pleased we were able to resolve things quickly for you.
Providing fast, personal support is extremely important to us, and we’re delighted that Ash was able to assist you and turn the situation around.
Your kind words mean a great deal to our team, and we’ll be sure to pass your feedback on to Ash.
Kind regards
The Nicpouches Team
Small issue with wrong pouches sent
Small issue with wrong pouches sent. Ash called and apologised and solved the issue satisfactorily. Thanks Nicpouches!
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thanks so much for the 5-star review!
Sorry again about the mix-up with the pouches, but we’re really glad Ash could get it sorted quickly and to your satisfaction.
We appreciate your understanding and support, it means a lot to us.
Thanks for choosing Nicpouches!
Kind regards
The NicPouches Team
All round amazing company
All round amazing company! Good prices, great delivery time and even better customer service! Had an issue with evri (suprise suprise) not delivering my order but marking it as delivered anyway, Ash went above and beyond ensuring that a new order was sent out as soon as possible and that I was happy as a customer. I’d highly recommend this company to anyone and I won’t be ordering from anywhere else. Nicpouches has a customer for life
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Wow thank you so much for this incredible review!
We’re absolutely made up to hear how happy you are with our prices, delivery, and customer service.
Courier hiccups are never fun, but we’re really glad Ash was able to jump in, sort it quickly, and make sure you were taken care of.
Your recommendation genuinely means the world to us, and “customer for life” is about the highest compliment we could get.
Thanks for putting your trust in Nicpouches, we are always happy to help!
Kind regards
The NicPouches Team
Excellent Customer Service
Have ordered from Nicpouches several times, always been great. On the most recent occasion the delivery went wrong. Absolutely nothing to do with Nicpouches but their customer service was second to none. Ash went above and beyond to rectify the situation. Thank you Ash, would highly recommend , accidents happen, its the aftercare that makes the difference and theirs was brilliant.
1. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you so much for taking the time to leave such a thoughtful review.
We’re really glad to hear you’ve consistently had great experiences with us, and we truly appreciate your understanding around the delivery issue.
Things can occasionally go wrong, but we believe it’s how they’re handled that matters most.
We’ll be sure to pass your kind words on to Ash, who’ll be delighted to know their efforts made a difference.
Thanks again for the recommendation and continued support!
Kind regards
The NicPouches Team
Fantastic prices
Fantastic prices. Great selection and super fast delivery. Whole process was faultless. Wholly recommend
3. helmikuuta 2026
Vastaus yritykseltä Nicpouches
Thank you so much for the fantastic review!
We’re thrilled to hear you loved our prices, selection, and speedy delivery, and that everything went smoothly from start to finish.
Your recommendation means a lot to us.
Hope to see you again soon!
Kind regards
The NicPouches Team
very good customer service
very good customer service, especially Ash.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you so much for the 5-star review!
We’re glad you had a great experience, and we’ll be sure to pass your kind words along to Ash.
We truly appreciate your support!
Hope to see you again soon.
Kind regards
The NicPouches Team
Great product and customer service
Great product and customer service, I made a mistake with delivery and Angel quickly fixed it, thankyou:)
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thanks so much for the 5 star review!
We’re really glad you’re happy with the product, and no worries at all about the delivery mix-up Angel was happy to help get it sorted quickly.
Appreciate you taking the time to share this, and thanks again for choosing us.
Hope to see you again soon!
Kind regards
The NicPouches Team
Thanks 10/10
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you! We really appreciate it, glad you had a great experience.
Hope to see you again soon!
Kind regards
The NicPouches Team
I ordered next day delivery and it came…
I ordered next day delivery and it came 4 days later ?
1. helmikuuta 2026
Vastaus yritykseltä Nicpouches
Thanks for your feedback, and we’re really sorry about the delay that’s not the experience we want for anyone, especially with next-day delivery.
Unfortunately, once orders leave us, delivery times are in the courier’s hands, but we completely understand how frustrating this is.
If you’d like, please reach out to our support team with your order number and we’ll be more than happy to look into this for you and see what we can do to make it right.
Kind regards
The Nicpouches Team
Great Customer Support
There was an error made on my delivery charge but it was quickly sorted by Ash at customer support and my delivery was received no issues!
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thanks so much for the great feedback!
We’re sorry about the delivery charge mix-up, but really happy to hear Ash was able to sort it quickly and get everything back on track.
It’s awesome to know your delivery arrived without any issues in the end.
We’ll be sure to pass this on, thanks again for your support!
Kind regards
The NicPouches Team
Had a bit of a hiccup with the age…
Had a bit of a hiccup with the age verification and reached out to support via email with proof of age.
A CSR named Ash prompty responded to my email to push the order through and even rang me to offer £10 store credit towards my next order. Top customer service.
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you for such a thoughtful review.
We’re sorry about the initial hiccup, but we’re really glad Ash was able to jump in quickly and get everything sorted for you.
Going the extra mile is exactly what we aim for, so it’s great to hear that the follow-up call and store credit made a difference.
We’ll be sure to pass your kind words on to Ash, thanks again for choosing us!
Kind regards
The Nicpouches Team
Always great customer experience
Always great customer experience, had a delivery issue at the fault of evri. But they replied promptly with even better customer service sorted my issue. One of the most consistent companies i order from.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nicpouches
Thank you so much for this amazing review.
We really appreciate you taking the time to share your experience.
Even when things don’t go perfectly, we always want to make sure you’re looked after, so it means a lot to hear that our team was able to sort things quickly for you.
Your loyalty and kind words about our consistency truly mean the world to us, thanks for continuing to order with us!
Kind regards
The NicPouches Team
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