NiceRx Arvostelua 

I absolutely love NICERX.
They save me a lot of money each month. They do need forms filled out by your doctor which sometimes holds things up, but as soon as they have the paperwork, they mail it out. The forms don't need to get filled out each month, just occasionally. I have recommended NICERX to a lot of people.

As a RN and Retired Anesthetist (CRNA); I ran the other direction when seeing only $50 / month. PER PRESCRIPTION! $50 for EACH Rx EVERY MONTH. So to take your Blood Pressure 💊 = 1; Thyroid 💊=2; Blood Thinner 💊=3; 3 Pills at $50 each! $150 Every Month!? I have my doctor always prescribe generics; and have always been able to drop the cost of my prescriptions from triple digits $xxx down to single digit $x prices, at GOOD Rx. Search there for the name of your medication AND CORRECT DOSAGE, compare stores, and I have easily reduced a medication the pharmacy was routinely charging me the “Insurance Copay Charge” and used the GoodRx “coupon” instead, and paid less than 1/5th! Instead of $40 I paid $8!!!
I will put my professional experience on the line here to say this site is NO Good Rx and by calling themselves “NiceRx they are playing on and confusing the name with another company’s good name. I have used and highly recommend Good Rx for many years and please do not be confused by the poor attempt at subterfuge.
YES…..GOOD Rx NO…..”NICE” Rx

Tried multiple times to contact NiceRx but no answer. Email is refused, no shipment was received as promised. I went direct to manufacturer to get answers. I suspect NiceRx is a scam.
Nice Rx is only a pack and ship store front mailbox. No working phone, email or personnel. Also no assistance in obtaining the medications through their subscription service. Foreign owned. All appearances of a scam.

My mother was desperately looking for help getting a vital medicine she could not afford and NiceRX was suggested. I helped her go through the registration process (she had just gotten spinal surgery), getting an email saying it was pre-approved, capturing payment information and displaying a charge and communication that everything was in moving forward and details would follow soon. We then were unable to get into the account and had no communication around why or what was going on. When we emailed customer support to ask what was happened they replied with a single sentence " We are not processing or accepting enrollments at this time." no details no follow up no explanation and this is after they have collected all the Dr details, credit card information and communicated the plan being approved at $49 a month. Not only is this communication unprofessional but they could have put my mother in a situation for hope for affordable meds and no delivery, poor patient practice and poor business practice. We did go another route direct with the supplier so she was not left in the dark but what a horrible customer experience and an awful representation of a business that is supposed to help people.

If I could learn what has frozen my account and why they are not processing anything I would maybe feel better. I used them for 2-3 full months and was changing to a new medication. My doctor’s office submitted my paperwork last week. It is very unfortunate and I pray I can find another assistance program. Paying $50 a month isn’t bad compared to $1800.

Everything went smoothly in the past so I hope whatever has caused them to freeze everything is fixed.

I gave them my w2 and credit card information. They will not answer my calls and emails.

I have been with NuceRX for all of 2022. They contacted me for renewal in November, 22 for forwarding a form to my doctor for approval which the doctor responded quickly and it’s now 1/27/23 and last week they said my medication would be shipped which it hasn’t been yet. I have not been able to talk to anyone after being on hold for 45 minutes each time and still have not talked to anyone at NiceRX. they told me not to contact the mfg if they contact me which they did. I called the mfg today in frustration and they said they returned the form back to my doctor because it was sent to them before 2023. I can’t even get my arms around this because I have not had this problem with them before. I am hopeful that this can get resolved and I get my very expensive meds which I need for the rest of my life. Hopefully help is forthcoming!

after I provided all my personal info, my login access was blocked, I called questioning it. they said were not taking applications. Do not trust it!!!

Very unhappy. Signed up in November. Was told order was sent to manufacturer on 12/14. Still have no received medicine. Can't get anyone on the phone or a return email. Now today I can't even log in to my account. Very frustrating, I wish I could get a refund for signing up, this has been a huge waste of time!!!

Hounded me for pay stubs and as soon as I provided them, my login access was blocked and I never heard back until I called questioning it. Suddenly they were not taking applications anymore. Do not use!!

FRAUD/SCAMMERS….in haste I signed-up to receive assistance from nice RX. Had I known then what I know now I would’ve never requested their assistance. Please trust reviews most are actual customers whom are trying to warn consumers about fraudulent companies so that others won’t have to experience the issues we did!! The company nice RX supposedly connected me with for my Trulicity told me all I had to do was reach out to them directly they’ve would’ve assisted me in the same process for free. I have asked Nice RX to discontinue any assistance but to date they still attempt to process my card for $49 several times a day for weeks now but I have a lock on my card so that these frauds will never see another penny from me. I am in the process of completely shutting down that account because they are relentless. I couldn’t reach them for weeks after they took my first $49 and of course they made the cancellation process extremely difficult being that you have to speak to them directly (near impossible) and submit forms online (which I am still awaiting) and fax back to the non existent customer service dept! They are just ridiculous please do yourself a favor, take a breather, and research yourself there are many companies that will help for free!

This company is a partial scam. They will send your information and application to a drug company but they drag their feet. They don't give the correct information to the pharmaceutical companies. Then ask for the same information again. they will tell you you have been approved. then say it will be 14 days and you will get your meds. Then it doesn't come. I tried for 2 and half months to get my medication. I got tired of the run around. (They did respond to my emails). I called the pharmeceutical company. I waited on hold for an hour and 20 minutes and finally got to talk to a rep. She said they have no affilation with Nice RX but she was aware of them and said that sometimes they give them false information so we went over all my info and she said I had been approved as of January 1. NiceRX told me I was approved on 12/20?? She said I did not need Nice RX to get my med, they would go through my doctor. Also it would not be shipped to me but go to my physician office. So NiceRX did send the application and get the process started. they charged me the very first day, then waited till 12/20 for the next charge. I disputed the second charge so they would not be able to charge me more. thank God I used my credit card instead of debit card. Just get your own application from the drug company to start the process!

Nicerx is a scam. Let me explain why. Note that I have a Ph.D. in the social sciences and studied to be a psychological counselor. First, NiceRX does not help underwrite, pay for, subsidize or provide funds for prescription medication. What it does is match you up with current prescription patient asistance plans, which you can do by yourself. For example, NiceRX offers you a card so that you can get VANQIT (a brand name medication I made up) for $49.00 per month plus a $49.00 initial sign-up fee. You provide the company with your necessary documentation, i.e., yearly family income, proof of identity, etc. Then NiceRX submits your information to a patient assistance program OPERATED by the drug manufacturer or its representative. But you can apply to the SAME drug program by yourself by going straight to the manufacturer's website, download a form, fill it out, and provide the required documentation. It is the SAME information that NiceRx provides to the manufacturer. If accepted to the patient assistance program by applying directly, and get accepted you pay NOTHING for the medication, that is zero for one year. If the documentation you sent to NiceRx is accepted by the manufacturer you pay $49.00 x 13 (one month sign-up and 12 months of the medication) so the total you'd pay is $637.00 for the year. That still is much less than a medication that costs, lets say $400 per month and is not covered by your insurance plan. The application process shouldn't take more than one hour. So are you willing to spend $637 in order to save an hour of your time? I know what I would do.

Your company is tops!
I have been so very happy with your service, your advice and guidance!
All of the people I dealt with were top notch and one, Jay, stood out as the one I admire the most. I want to thank all of you, even my doctor was impressed with your company, (he, up till I started using you, was not familiar with you, but he is now!) I will suggest to anyone to contact you for the same great experience I enloyed!

I am very disappointed with the service. For over two weeks waiting since application was sent to pharmacy only to find out that the pharmacy never received my application. Nicerx had a confirmed fax but never bothered to call after waiting for two weeks. Then I email and call for another update after they stated would refax. The calls are over 30-50 minute wait EACH time and the emails are never responded. It is constant calling because they don't respond to your emails. I have to go the trouble of waiting on hold so long just to get them to call the pharmacy and confirm. Why do I have to ask them to do their job? Why am I having to monitor the progress of my application and unnecessary calls and waiting? I still don't even know if the pharmacy received my application and I'm going into THREE weeks without the pharmacy even looking at it. It's a lie that it takes 3-4 week process. This is extremely overwhelming and time consuming. Beginning to think they are a scam. Hopefully they will read this review and take action.

Please read the reviews before doing business with this company. They don't answer their phones and never return messages sent on their website. They are definitely a scam and taking advantage of people that are in desperate need. I contacted NiceRX 3 months ago for my daughter's epilepsy medication which cost $650 a month. They were very nice on the phone but here we are 3 months later and no medication, no answering their phones and no returning messages. I will have to contact my credit card provided to dispute the charges from NiceRX. I waisted 3 months working with this company when there are many other, real companies, out there that can provide assistance. This company, NiceRX, will only add to the stress we are all already experiencing. Please read the BBB reviews and rating.

I wish I saw these reviews before "applying" Said i wouldnt be charges until they varrified they could provide the medication. Not even an hour later they took the money out but havnt even gotten the script yet. I now dont have the money to get my script at the pharmacy, which was going to be a struggle to begin with. Way to mess with a pregnant womens insulin. Stay away from this company

Needed assistance to be sure my prescription was renewed and received on time, customer service took care of my concern quickly and efficiently.

THIS IS TERRIBLE, PLEASE LISTEN TO ME , DO NOT USE THIS COMPANY, THEY ARE AWFUL !!!!!!

FURIOUSLY frustrated!!!!
I have been using NiceRx for nearly a year now, maybe more. I have never had any issues up until this month and the manner in which my issues are being handled are unacceptable. I have been getting billed each month and was supposed to receive my next 3 month supply of medication. Back in June, I received emails requesting that I update my application and upload income verification paperwork. I immediately did so within a day or two. For the next few weeks, I kept receiving reminders to upload the documents, despite my account showing that the paperwork was uploaded and my application verification was pending. I reached out to support on June 28th to make sure that nothing else was required of me, to which someone via email named "Mark" responded and assured me that nothing else was required at that time and I could ignore the emails. So I had, up until this past week. I realized I was very low on my medication and wondered when it would arrive. I reached out to customer service phone number and was on hold for who knows how long. I gave up and decided to leave a voicemail, as that was an option, so I did. Noone ever called me back. I sent an email to support...noone responded. I called today and after being on hold for nearly a half an hour, finally spoke with someone. They informed me that my application was due to renewal and even though I submitted the required documents back in June, they would need me to resubmit them with a current paystub to facilitate the process and continue the process through the manufacturer. I expressed my frustration and questioned why no one followed up with me or informed me that my application had expired. "I'm sorry, ma'am. I'm not sure why and I will do what I can to look into this. In the meantime, please update your documents as soon as possible because this process will take about a month to go through." GREAT. Now I have to go a month without this absolutely necessary prescription. I logged onto my account and was prepared to upload my most recent paystub only to find that there was no place to do so since my paystubs in June were already submitted!!! I tried to call back AGAIN and to no avail, am left without answers. I also reached out through my account to support and through email again to find out what the heck I can do to get the paperwork they need submitted. This is unacceptable. I have been getting charged for the past 4 months for medication that I will not receive. Entirely disappointed and hope that someone will finally make this right!