Hello,
We take such claims very seriously, especially when they involve airport pickups and vulnerable passengers. However, after a full and detailed review of our records, we are unable to find any booking, payment, or interaction under the name “Noora Ifsasse” on our platform NexDrive Plaza.
In particular, no £200 deposit or related transaction has been identified in our payment system.
We kindly invite you to provide your reservation reference, payment confirmation, or any supporting evidence, so we can immediately investigate and assist you if this concerns our service.
Please note that our procedures ensure that in case of any issue (such as vehicle unavailability), clients are either provided with a validated alternative or receive a full refund of their deposit.
At this stage, without verifiable information, we are unable to confirm that this review reflects a genuine experience with our company.
We have also flagged this review with Trustpilot for verification.
We remain available to resolve any legitimate case promptly.