Great product, really good quality! I ordered this comforter for my new grand baby as a gift, as my granddaughter already had one. Liked them so much I have now also ordered a personalised one for my... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Utter joke of a company asked if they could deliver to Estonia and they said yes. Never arrived when I asked for money back a woman called Amelia just responded with kisses at the end of her messag... Näytä lisää
Yritys on vastannut
Love this company, Beautiful baby clothes, excellent quality & very nice packaging. Fast delivery. I would highly recommend, I will definitely buy from them again.
Insanely good quality would highly recommed would 100% buy from them again i have been using both mats everyday sevreal times a day and its still like it is brand new
Yritys on vastannut
4,3
Erinomainen
37 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent customer service
Excellent customer service. Karen advised on options available to me, kept me updated, responded quickly and efficiently to any questions. Lovely products. Wouldn't hesitate to recommend
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
I bought a baby kit for a friend
I bought a baby kit for a friend. It was beautiful when it would arrived. I love it and the quality is amazing. I had it shipped to California and I had no issues. Thank you so much
31. joulukuuta 2025
Oma-aloitteinen arvostelu
Great gifts good value prompt delivery
Great gifts good value prompt delivery
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Lovely gift
Lovely gift, well made and well packaged. Delivered on time and well liked by the recipient
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Beautiful gift box of unique high…
Beautiful gift box of unique high quality gifts. Delivered quickly. Would definitely recommend.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Neutrumbear
Love this company, Beautiful baby clothes, excellent quality & very nice packaging. Fast delivery. I would highly recommend, I will definitely buy from them again.
7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Great product, liked so much we ordered another one!!!
Great product, really good quality! I ordered this comforter for my new grand baby as a gift, as my granddaughter already had one. Liked them so much I have now also ordered a personalised one for my granddaughter as a spare. Lovely company to deal with.
6. maaliskuuta 2026
Oma-aloitteinen arvostelu
Absolutely beautiful hat
Absolutely beautiful hat, delivery really fast and great service
25. helmikuuta 2026
Oma-aloitteinen arvostelu
Gorgeous items and fantastic customer…
Gorgeous items and fantastic customer service. Highly recommend.
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
Baby shower gift
I purchased a gorgeous gift set for a baby shower. It's excellent quality and beautifully packaged. Very impressed 💙
1. maaliskuuta 2026
Oma-aloitteinen arvostelu
I have had the most lovely 3 piece set…
I have had the most lovely 3 piece set personalise for my little miracle baby I was told I would never be able to have children so I really wanted something that will be a keepsake
Due to loosing my grandma in October her favourite colour was sage green I could not have asked for a better quality it has arrived exactly how I thought the tension to detail is amazing the quality is amazing I would really recommend to anyone I know having a baby💚thank you so much again I cannot wait to see my little boy in this beautiful set
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Lovely quality outfit
Lovely little outfit for my 1st Great Grandson. Good quality. Can't wait to see him in it. Would definitely buy from this company again.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Gorgeous outfits exactly like the…
Gorgeous outfits exactly like the images on the website and lovely material the personalised hats are adorable
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Please be careful with this company
Please be careful with this company. They claim to deliver abroad, but don't take responsibility for any import fees/ don't provide refund if an item is returned to them. There's no warning on the website before ordering abroad, I would strongly recommend to buy from another, more professional company.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Neutrumbear
We are sorry to hear that you are unhappy, and I would like to provide full clarity on the situation.
Your order was dispatched from our main office in the UK. Import fees are not typically charged on our shipments, but when they are applied, they are set by the destination country and are the responsibility of the recipient. These fees are not included in our product or shipping prices. Some companies include these costs within their pricing, meaning customers still pay them indirectly. We choose to keep our pricing transparent rather than building potential import charges into every order, as we do not want to potentially overcharge customers unnecessarily.
To make delivery easier for customers in America & Canada, we have also opened a US office. Orders sent from our US location to customers within the USA and Canada are delivered within 2–3 working days and do not incur import fees, as they are shipped domestically.
Regarding refunds, we do offer refunds on returned items that are not personalised. As your order was personalised, it falls outside our refund policy, as personalised items cannot be resold.
We did offer alternative solutions to support you, including resending the parcel to the original destination or sending it directly to you so you could forward it on.
Beautiful set!
I bought a little bear baby grow, blanket, socks and hat. I paid a little extra for the hat and was so glad I did. It was such a beautiful little set, that arrived beautifully presented. My sister-in-law loved it. I would definitely use this company again.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Great quality product
Great quality product. Just as described and fast delivery. Would recommend and will purchase again in the future.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
Insanely good quality would highly…
Insanely good quality would highly recommed would 100% buy from them again i have been using both mats everyday sevreal times a day and its still like it is brand new
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
So adorable
So adorable! I can’t wait to put my baby in it!
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Neutrumbear
Thank you for taking the time to leave a review. It truly means a great deal to us.
We understand that many people visit Trustpilot to share negative experiences, so choosing to share something positive makes a real difference to our small team. Your support, kind words, and trust in our products are genuinely appreciated.
Thank you again for supporting Neutrum Bear.
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