Network Security Arvostelua 2 698

Very disappointing experience with this security company.

I was told multiple times that my old system would be completely removed and replaced, but that didn’t happen. Now I have double the number of sensors on every door and window, which looks messy and unprofessional.

When the engineer arrived, after just a few minutes he tried to charge me an extra €80 for two additional sensors (€40 each), even though I was clearly told that installation was free and all sensors were included in the price. I refused to pay, and somehow he still managed to complete the job without them – which makes the whole situation even more questionable.

The main control panel was installed very low to the ground, which is not safe as I have two small children. The engineer didn’t even try to use the previous system’s location.

I was also promised a fire and smoke sensor, but I’m not convinced that I actually received it.

Overall, very unprofessional service and poor communication. I would not recommend.

Jimmy , the engineer fixed the alarms have been extremely experienced and we had a great experience with the installation. Highly recommend Network security for security alarms.

Excellent service. Totally hassle free from start to finish. Johnny and Mick very professional and explained everything clearly.

I called with a couple of questions. I got great customer service and an appointment for a call out that suits my schedule. The ladies name was Roberta . I would highly recommend Network Security for a good service at a very affordable price 5 stars ⭐️

Just got installed yesterday, so far very happy. The installer was very informative, did a great job taking out the old alarm. He also gave advice on how to use alarm and app .. I would definitely recommend

From the first minute to the last we were talking about it when got great advice very quick to be installed house is secure

We had Jimmy today to install our new Network Security alarm system, and disconnect and remove our Phonewatch system. He was a gentleman and did a great job, very happy with our new setup.

Had Jimmy in today to install our home alarm. Lovely fella to deal with and ran through everything in detail as he done each step. The demo and run through of works carried out was clear and detailed. Would highly recommend Jimmy,he clearly knows what he’s doing. Thanks a mill

A new customer just this week.kEverything that was promised was done exactly as stated in a very professional manner.

The guy I was speaking with over the phone made the transaction so well explained and helpfull. Gave me updates on new products also. Then the installation team made it all so easy explanatory over the phone. Installation next week. Everyone was so helpful and knowledgeable.

Jimmy was a pleasure to deal with. He explained the fault clearly and takked me through what he did to rectify it. He worked efficiently and got the job done.

Good installation of updated alarm system. Arrived on time, and finished earlier than expected. Jimmy, the installer, was friendly and informative, and took all the old fittings away. All positive.

Jimmy was excellent, friendly and professional at the same time. Very happy with service and fixing the camera today!

Recently had a monitored alarm system installed by Network Security.
Overall, a very good experience. The installation was carried out professionally and efficiently. Jimmy did a great job — he was thorough, explained the system clearly, and ensured everything was properly set up and tested before leaving. The final system feels well designed, with a good balance of door, window and motion coverage, which gives strong peace of mind.
One area that could be improved is clearer upfront communication on the final system design and any additional costs. A few extra sensors were recommended during installation, which made sense from a coverage perspective, but it would have been helpful to have that visibility earlier.
That said, the end result is a solid and reliable system, and I’m satisfied with the overall service. Thanks again to Jimmy and the team.

Chau was a big help. Clear instructions and guidance with what the issue was, what to do, and indeed solved the problem. Many thanks Chau! 🫡❤️🙏

Johnny and Mick arrived and got straight to work. They completed and job and the place was left so clean.
Very happy with the service.

Chau was extremely helpful and polite. He made my experience very positive! I highly recommend Network Security 👌

Called Scott today for some technical help as got a new front door. Had the problem sorted in no time.
Great service as always and nothing is too much trouble.
Have Network Security on my house over 3 years and feel totally protected.
When my alarm has been triggered i get a call within 30 seconds.
Excellent Company

Straight forward no problem at all clear and understanding

Jimmy is very friendly and easy to deal with. He explains very well the technical aspects of the product and ensure that all our questions are answered before leaving. Great guy! Great customer service!