Ordered in beginning of April 2026, no shipping updates. Took three different emails asking for an update before they responded it was back ordered due to an ingredient. They said another 3-4 weeks un... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Ordered in beginning of April 2026, no shipping updates. Took three different emails asking for an update before they responded it was back ordered due to an ingredient. They said another 3-4 weeks un... Näytä lisää
Yritys on vastannut
Purchased April 15 2026... with On Shop Didn't receive a tracking number. On Shop was waiting for a response & wouldn't help in the matter. I called number no answer, I emailed no answer. I ordere... Näytä lisää
Yritys on vastannut
Neptunes Tallow was great. I would definitely recommend it to anyone who'd like to try tallow with no fillers or any other bi-products. It kept me very well moisturized, it wasn't greasy and subtle sc... Näytä lisää
My skin feels very soft, moisturized, dryness is going away, fine lines are less noticeable! I don’t have to use as much concealer as before thankfully, and the balm compliments my blush make up! I ne... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 28 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I ordered the tallow balm but unfortunately I received it broken into pieces, when I reached out to Neptune they got right back to me. They told me they’d send another jar. Can’t wait to start using it daily. So far from what I can use, the texture of the tallow is luscious and my skin drinks it right up. Leaving a non-greasy, healthy shine. I like to use it on my eye browse, lashes, cuticles, and dry spots.
Amazing product that lives up to the hype. Highly recommend using this everyday.
I’ve ordered from them several times. Good customer service but inconsistent in a few areas.
The quality of the gum - Some pieces are hard (like they’re supposed to be) but often times several of the pieces are soft and get stuck in your teeth.
The quantity - Sometimes the tins are full. Sometimes they’re half full.
Shipping times also varies. Anywhere from a few days to a couple months to receive your order.
Wonderful customer service and a truly clean, nourishing product. Happy to have found Neptune.
Ordered the tallow balm after battling with dry skin for months. Not only did it make my skin feel like velvet, I noticed a fading of fine lines. Customer service is incredible also.
I highly recommend.
I ordered the Tallow balm for my son. He is allergic to many things, so I was so happy to find something with natural ingredients. I received my shipment within a week. Unfortunately, it was broken. I reached out to customer service and they responded the same day. They had a new shipment sent out the next day. Also, my son loves how the product doesn't leave his skin feeling greasy and his skin looks great!
The Neptune Tallow and Honey Balm have left a noticeable improvement in my skin tone and reduction of wrinkles. I highly recommend it. The customer care service has also been excellent.
LOVE Neptune Gum tallow!! I have been trying different tallow products over the last 3 months and Neptune Gum is the BEST value and BEST product that I have used! I have purchased this product three times now! I love it, its the perfect consistency! I have very dry skin and this stuff is great for body and face!! Thank you for this product!
I ordered the Neptune beef tallow balm, and all I can say is that I could not be happier with my results.
My skin is soft and hydrated without causing any irritation or breakouts.
My skin is looking so much better as it has soothed and healed my very dry skin, this will be my only moisturising balm that I will be using from now on, and am very pleased and impressed with my results.
Customer service is amazing, was replied to within 24 hours all my questions answered through email’s promptly.
I highly recommend this balm for sensitive dry irritated skin as this tallow will definitely heal and sooth your skin as it’s identical to the chemistry of our own skin and will heal
your skin barrier.
Neptune gum is as advertised. Great natural flavor and chew. Its pricey but I’ll probably order more
Great quality gum, lasts long and very durable I recommend this product.
I've recently had a severe flare up of psoriasis. My daughter gave me some of Neptunes tallow and honey balm. It totally changed things around for me. My face was peeling off. After a short time of using the balm my skin has healed incredibly. Soft and smooth! I recommend this product for anyone with skin issues!
My skin is brand new from the tallow and honey balm. I can’t stop telling people about this product! I’ve already ordered more! Buy this balm - it’s the BEST!!
I originally ordered the tallow for my maturing face. Unfortunately I don’t like the smell much. Dosnt smell bad but it smells and I’m super sensitive to smells. On a much better note, my 5 y/o son has SUFFERED from eczema since his first few months of life. We have literally tried everything. He won’t swim he won’t wear shorts in the summer (we live in so cal 🥵 so I decided one night to try the tallow on him. A thin layer all over and he totally let me. Usually he will fight me bc creams burn his sad skin. Needless to say woke up the next morning and his entire body flare up was 95% gone!! Just GONE! Can I say this BLEW ME AWAY!!! will not go w/o it for him. Thank you sooooo much for this miracle cream! You have saved his skin and his childhood! Much love and blessings ❤️
So happy I found this balm!! I've been using it for almost 3 months now and my skin looks so healthy and even toned. The compliments are also proof that it's working. My skin is thanking me that I no longer put chemicals on it!! Customer service is top notch!! Shipping is a little slow but understandable and worth the wait!! Very happy Customer!!
It took 2 or 3 months to receive my gum. Misleading advertising and bold-faced lies about shipping times. The amount of gum received was less than 30% of what was shown in ads. The product is fine. Business practices are trash.
I ordered the beef tallow and it went to the wrong address, I tried to get ahold of customer service as soon as I realized and they stopped responding to my emails.Horrible customer service!
The people are really easy to deal with and the gum is awesome
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