Nearly New Cashmere Co. Arvostelua 

519
TrustScore 4.5/5 tähteä

4,5

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 3/5 tähteä

Had several items over the last couple of years, bought online and in person from the shop. Went to the shop at the weekend to find it permanently closed. Poster in the window gave new delivery ad... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I looked on several websites before deciding on Nearly New Cashmere and I really made the right choice. Angela is highly skilled, an excellent communicator and I am thrilled with the repair on my blan... Näytä lisää

Saanut 5/5 tähteä

I’ve been visiting this shop (in person and online) for a couple of years and never seem able to come away empty handed! Fabulous idea to recycle cashmere and provide new pieces too. I live in the glo... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I love this company! Firstly because they recycle not waste. Their customer service is responsive and friendly. I have purchased several different items from them, each one as described, of very good... Näytä lisää

Yrityksen tiedot

  1. Second hand -vaatemyymälä
  2. Vaateliike
  3. Miestenvaateliike
  4. Elektroniikka & Teknologia
  5. Vintage-vaatekauppa
  6. Naistenvaateliike

Yrityksen kirjoittama

Nearly New Cashmere sell immaculate secondhand 100% cashmere knitwear, accessories and vintage silk scarves. Secondhand but never second best.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

519 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 25 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,5

Kaikki arvostelut

(519)

17 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Really disappointing quality

Really disappointing quality - rough, incredibly thin, felt cheap - waste of time and money. Wouldn't buy again.

18. joulukuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

We are sorry to hear this. This does not sound like our usual high quality, soft cashmere. I believe you have started a return so we will closely inspect the jumper upon its return and be in touch should it not be our usual quality.

Saanut 3/5 tähteä

The wrap was thinner than I expected

The wrap was thinner than I expected. Color nice though. They said they would send it WITHOUT signature required but in fact a signature WAS required. I had to spend the day waiting for it and missed a class.

16. joulukuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you for leaving us a review. We're sorry to hear that the wrap was not as thick as you expected. It is designed to be more of a gauzy knit than a heavy knit, as this makes it suitable for wearing all year round. As cashmere is such a warm fibre it can sometimes be too warm to wear! We send all international deliveries with signature required as standard to ensure no parcels are lost or stolen during travel. We are sorry that this wasn't changed for you.

Saanut 4/5 tähteä

Great service and shipping was fast…

Great service and shipping was fast however the neckwarmer smelt of perfume.
Everything else was great.

13. joulukuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you for leaving us a review. It is wonderful to hear that all went smoothly and you received your order quickly. It may be the detergent we use that you can smell, as everything is washed by us before it is sold.

Saanut 5/5 tähteä

A great company!

Fabulous quality items. Have purchased a couple of jumpers for my daughter and one for myself which were all perfect. Ordered a jumper for my husband but have decided to exchange for an alternative. Customer service is excellent with prompt replies and option to either print or use QR code for return / exchange. Will be ordering again for sure. Pleased I found you! Love your ethos and will recommend to friends for sure.

29. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Read FULL Description prior to buying!

I have just received a long cardigan in size M which I ordered from Nearly New Cashmere.
While I was pleased with the quality of the cardigan I am not at all pleased with the size as it is actually a size 42”.
I find this site very contradictory as when you check their sizing it states one size but in the description it states M but the actual size is not a medium but a large, in this case a 42”!
Not only does the buyer cover the cost of delivery £ 3.85, as in this case I will have to stand the cost of postage to return £4.85, the site does not facilitate the printing of your own label which you are charged for, and is deducted from the refund. So all in all down £8.70 with nothing to show for it.
This is the second time I have been “caught out” by this company so I will be extremely cautious before I consider buying from them in the future.

28. syyskuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

We are sorry to hear that you are disappointed with the cardigan. The measurements for this cardigan were clearly stated in the description, along with describing that it was a generous fit. This explains why the item was listed as a medium but was a larger measurement for a medium item according to our size guide. Our return label cost is £4.85 which covers shipping and insurance incase the parcel is lost on the way. It is clear in our returns policy that this is the cost of returning an item. If the item is not as described we would provide a free label however in the case of your order, the items were as described online.

Saanut 5/5 tähteä

I have been delighted with the jumpers…

I have been delighted with the jumpers i bought and am very happy to have found a great way to buy lovely cashmere jumpers second hand as i try to only wear natural fibres and new cashmere is not only out my budget but i also prefer to support family businesses as opposed to high street brands so i will definetly buy other items as the quality and prices are fantastic also the delivery is very quick.

28. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Brilliant customer service

I love what this company is doing and the customer service is second to none! I had a query about an item and Lil quickly responded and gave me the confidence to order. The quality of the cashmere is fantastic, I can't believe it is second hand. Highly recommend and I will be back for more!

13. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Left fluff all over my clothes!!

The wrap I ordered is beautiful BUT.... I bought it to go with a blazer which i intend to wear to the airport then use the wrap for the long haul flight. It all looked great together until I removed the wrap from the blazer to find it all covered in a fine fluff which took ages to remove. I now need to rethink what to wear. Not as useful as I thought it would be.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Super service!…

I ordered the wrong sized jumper recently and the staff at Nearly New Cashmere were really helpful in assisting with the return and exchange.
I’m absolutely thrilled with the exchange jumper which arrived the next day! Super service, thank you!
I’ll definitely be shopping with you again.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Outstanding quality

I honestly don't understand the bad reviews. Some cashmere sweaters are designed to be gauzy and light - it's not a flaw, and it's not a always a result of cheap production. I ordered five jumpers, and they were ALL of outstanding quality - kept my favourite two. I would just say that more photos would be useful because two doesn't always show what you're getting. And while the returns process is very easy, it'd be hugely helpful to have options for Collect Plus or Evri, because all the local Post Offices have closed.

6. syyskuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you for your review and feedback! We're currently working on offering a video as well as photos for each listing, which will give a better idea of how the jumper fits and feels. We'll also pass on your feedback re returns from other couriers as we do understand, especially living in rural locations, that there is not always a Post Office close by.

Saanut 1/5 tähteä

We DO NOT recommend Nearly New Cashmere Co products or people

What with the colder days just around the corner, and reassured with mostly positive reviews, my husband and I decided to invest a sizeable chunk of our modest pension into a couple of second hand cashmere jumpers from Nearly New Cashmere Co.
The jumpers arrived quickly. My was no good - clearly washed in a washing machine, it felt like boiled wool. My husband’s jumper was much thinner than it looked in the photos, and not the same deep burgundy colour. We used the prepaid label to send the items back, explaining why.
To our surprise, the Nearly New Cashmere Co denied there was anything wrong with the jumpers. We wish we took photographs, but also feel like it wouldn’t make any difference.
They took £5 for the return label out of our refund.
We DO NOT recommend Nearly New Cashmere Co products or the people behind this company.

23. elokuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

We are sorry to hear this. All of our cashmere jumpers are freshly laundered before they are sold, and we do wash them in the machine. We wash thousands a year this way and it does not alter the feel at all, we would never sell shrunk cashmere. Some cashmere feels different depending on the quality, high quality cashmere can actually feel less soft and fluffy than you would expect because of the knit. Again if it is made from recycled cashmere yarn the feel is slightly different, but just as soft and luxurious as you would expect from cashmere. Our return label cost is £4.85 which covers shipping and insurance incase the parcel is lost on the way. It is clear in our returns policy that this is the cost of returning an item. If the item is not as described we would provide a free label however in the case of your order, the items were as described online. 94% of our TrustPilot reviews are 5 star and this is all genuine feedback that customers have willingly left because they have had a wonderful experience shopping for our second hand cashmere knitwear.

Saanut 1/5 tähteä

Returns be ware! You won’t get the full amount back!

I ordered a cashmere jumper and it did not fit so I returned it and was charged £4.85. I don’t feel it is clearly displayed on the site prior to purchase that you are charged for returns, this needs to be addressed. The cashmere was a cheap Chinese version and very thin. All very disappointing and I won’t be shopping again. Be ware!

1. toukokuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Hello Venetia, we're sorry to hear this. The £4.85 covers a return label that is tracked and insured incase the parcel is lost on its way back to us. This is clearly stated in our refund policy. Like many online retailers, our refund policy is linked at the bottom of our website and is accessible to anyone who would like to check it. Over 70% of cashmere is made in China and it does not indicate inferior quality. Cashmere from high street brands come from China, it is the higher end brands that make in Italy and Scotland, which we always state clearly in our listings.

Saanut 5/5 tähteä

Feels like a new jumper

Beautifully patched my cashmere jumper. Shaved the wool down as well - it's like new. Thank you!

30. maaliskuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you for your review Max! We're so pleased we were able to revive your cashmere jumper.

Saanut 5/5 tähteä

Just excellent!

I received my second Nearly New cashmere jumper this week. My wife bought my first one, and I the second.

I could not be more pleased with the product I received. It is a dark blue v-neck. It is in excellent condition and from a good name.

I will be back!

Robin Goldsmith

11. maaliskuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you so much for your lovely review Robin. We hope you and your wife enjoy wearing your cashmere!

Saanut 5/5 tähteä

WOW! Superb!

WOW! I have just received a teal cardigan back that these amazing artists repaired, it is invisible! Amazing service from sending it in to getting it back quickly. I am really grateful to the work, skill and expertise of these amazing business in matching the thread so expertly. Can't recommend them highly enough, superb!

26. tammikuuta 2024
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you so much for your kind review! We're so glad our repair team could give new life to your cardigan. We hope you get lots more wear out of it now!

Saanut 5/5 tähteä

Lovely cashmere

I ordered two fingerless gloves as Christmas gifts (plus a pair for me!) after seeing them on an Instagram ad. Very happy with the quality and I love the sustainable aspect of re-using cashmere. The colour selection is also great. Would recommend.

29. marraskuuta 2023
Oma-aloitteinen arvostelu
Nearly New Cashmere Co.-logo

Vastaus yritykseltä Nearly New Cashmere Co.

Thank you for your lovely review, we're pleased to hear you like your fingerless gloves!

Saanut 5/5 tähteä

Made up with my first order…

Made up with my first order of two jumpers. Excellent quality, reliable sizing and fast dispatch. Shop with absolute confidence (but not for that soft blue v neck I’ve now got my eye on, thanks).

16. syyskuuta 2023
Oma-aloitteinen arvostelu

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