N&C Tiles and Bathrooms Arvostelua 557

Really helpful customer service

We recently visited N&C Tiles and Bathrooms Hadfield road Cardiff to explore options for a full bathroom renovation. From the moment we arrived, the service was professional, informative, and refreshingly pressure-free.

On our return visit, we were assisted by Nathan, who provided thoughtful guidance throughout the design and selection process. He took time to understand our needs, offered expert advice, and supported us in making confident decisions. The entire experience felt smooth and well-supported from start to finish.

We’re genuinely impressed by the level of customer care and would happily recommend N&C — and Nathan in particular — to anyone planning a bathroom project.

I was shown multiple different tile options by two different employees on two different occasions.
Very polite and extremely helpful

Hedge End branch, very helpful staff with very good advice. Tiles ordered arrived weeks ahead of schedule. David was very knowledgeable and helpful.
Hedge end store has a whole Mezz level plus ground floor of sample bathrooms very inspiring for new ideas.

Very helpful staff. The lady knew exactly what I was after and helped get things sorted and me on my way.

Excellent customer service. Found exact tiles I needed to match some existing ones. Delighted!

Worst service, it’s almost one week I have ordered expensive tile cutter and paid £24 delivery charges, still no update, when I called them today they advised delivery on its way, waited for delivery all day as they didn’t gave me any time slot, unfortunately delivery not arrived

My husband and I have visited the Hadfield Road, Cardiff store a couple of times and each time served by Karl. He was so helpful and patient (I can be indecisive at times!) Nothing was too much trouble and he took the time to ensure we had exactly what we wanted. It's a shame a few more shops didn't have someone like him employed as he's a great asset to the company.

Ayub in store at Chadwell Heath is extremely helpful and has found solutions for us with our bathroom installations in the face of some urgent timeframes on multiple occasions.

Highly recommended.

Saturday delivery fast and professional will buy from them again recomended

Ordered paint from N&C Tiles & Bathrooms. Excellent communication. Prompt delivery 2/3 days later as promised.

Amazing customer service by Gina and Emma. They went above and beyond. I will most certainly be shopping here more often.

I was not in believe with this story but is relevant to people

Wrong size shower curtain sent,the invoice says the sixe is ordered so I hung the curtain only to find it to small,on looking at the packet I find it was a smaller size, this is the second time they have supplied the wrong item, previous order they sent me a mouldy shower curtain, when I rang them I overheard an operator saying oh not her again, dreadful company.

I visited Cardiff store on many different occasions as I found my perfect tile but as they were expensive I needed to be sure.
The team were always helpful and answered my many questions.
I finally plucked up courage to order my
Tiles and spoke with Karl who again was really really helpful as I didn’t need these till April but he assured me that was absolutely fine.
Excellent service; excellent choice.
Would highly recommend

Bought some F&B paint. Turned up on time and well packaged in the official F&B paint. It was a decent price and I will always retry here for now on when I need anything like this.

Went to our local N&C Tile showroom in Swansea we liked tiles in showroom and when we went to order they we out of stock, so went home to look at website to see what other tiles then we found a similar tiler on the job lot page

N & C has a great choice of tiles and we buy from them quite frequently. However, on 3 October we were helped by George, Orpington showroom - his customer service was excellent. We talked through the style of tile we were looking for and he showed us several displays matching our style, then he laid out the large tiles we liked and brought over a couple of options to match. He was so helpful and a credit to N & C

Easy website to order products on and only had to wait a couple of days before paint was delivered