I cannot speak highly enough of the service I have received this afternoon at the Stafford branch. Mollie was very courteous and helpful and whilst voicing concerns that the chip in my windsc... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG Stafford, Staffordshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great service from start to finish. The technician arrived on time as agreed and called me 30 minutes beforehand to let me know he was on the way. He also kindly reminded me that I still needed to... Näytä lisää
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Attended at appointed time and new screen was installed while I waited. In no time at all |I was on my way home. Staff were very polite and friendly. I recommend them to anyone that wants a speedy pro... Näytä lisää
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Excellent service from start to finish. The windscreen replacement was completed quickly and to a very high standard. The staff were friendly, professional, and kept me informed throughout the process... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Stafford
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
Unit 1 Northampton Court, Beacon Business Park, Beacon Way, ST18 0DG, Stafford, Staffordshire, Yhdistynyt kuningaskunta
- 01785-630-054
4,7
Erinomainen
610 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Staff were very efficient and I had mentioned I wasn't local so they were as quick as they possibly could be. Which was very much appreciated.
30. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate you taking the time to leave us feedback. We're happy to hear that our staff were efficient and accommodating to your situation. Thank you again.
Friendly staff
Friendly staff. So very helpful. Would recommend to friends and colleagues
30. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate you taking the time to share your positive experience! We're so glad to hear that our staff was friendly and helpful to you.
Vastaus yritykseltä National Windscreens - Stafford
We appreciate you sharing your feedback. We're happy to hear you received very efficient service and great customer service.
Welcoming service
Welcoming service and I was very lucky as it was done in 2 hours!
28. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We are happy to hear that you received a welcoming service and a fast turnaround. Thank you for your positive feedback; we appreciate it.
Great bunch of people very good at what…
Great bunch of people very good at what they do made my experience as easy as possible ..many thanks guys
24. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We're happy to hear that our team made your experience as easy as possible. It's great to know that you found our team helpful and effective. Many thanks for your positive feedback!
The service was prompt with the repair…
The service was prompt with the repair technician polite and friendly. The chip was appropriately 20mm which needed addressing to reduce the risk of further spread and possible damage. Following the repair the chip was filled however an area was left with a distortion of around 40mm similar to a fish eye lens. Not in the main driving view, but a significant distraction nonetheless. Due to this it will likely require a replacement of the screen.
17. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate your feedback and are glad the technician was prompt and polite. We're sorry the repair resulted in a distortion. We'll review this situation to see how we can improve our repair process. Thank you for bringing this to our attention.
Vastaus yritykseltä National Windscreens - Stafford
We appreciate you sharing! We're so happy to hear that our service was brilliant, super fast, and that you received good regular updates.
Window replacement
We were very happy with how professional the team were and they had a very good friendly attitude
15. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We're happy to hear that you were pleased with our team's professionalism and friendly attitude. Thank you for sharing your positive experience with us!
Great service
Great service, took care with the replacement and cleaned and vacuumed well.
Waiting room could of been better if more comfortable, 2 hours a long time to wait on hard chairs
8. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We're happy to hear that you received great service and appreciate the care taken with the replacement and cleaning. We acknowledge your feedback regarding the waiting room's comfort, and we will consider improvements. Thank you for your review.
Vastaus yritykseltä National Windscreens - Stafford
Thank you for your positive feedback!
Really good experience they picked up…
Really good experience they picked up my car and and returned it very swiftly with a very good job done in the mean time..
1. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We're happy to hear that you had such a positive experience! It's great to know that you were pleased with the swift pickup and return of your car and the quality of our work.
The staff at stafford are very friendly…
The staff at stafford are very friendly and polite,great service to
1. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate your feedback! We are so glad to hear that you found our staff friendly and polite and that you had a great service.
Professional communicators and…
Professional communicators and professional workmanship.
On time, kept informed, nice job, on top of their business.
I’d like to say, i will come back
But I hope not to have to replace my windscreen!
6. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate your positive feedback and are glad you were informed throughout the process. It's great to know you were pleased with our work. We hope you don't need us, but we're here if you do!
Vastaus yritykseltä National Windscreens - Stafford
We appreciate you sharing! We are so glad to hear you received brilliant service from our staff, and that you couldn't fault them.
Vastaus yritykseltä National Windscreens - Stafford
We're happy to hear that you found our service reliable and friendly, and that we explained everything clearly. Thank you!
every thing went smoothly
23. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We're glad you found everything went smoothly. Thank you for your positive feedback; we appreciate it greatly.
Very quick and easy process
Very quick and easy process, the staff looked after me and my car. Windscreen was fitted perfectly with no signs of bubbles or leaks.
19. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate your positive feedback! We're happy to hear that the process was quick and easy, the staff took great care of you and your car, and the windscreen was fitted perfectly.
Vastaus yritykseltä National Windscreens - Stafford
We appreciate you sharing! We are so happy you were pleased with our good service, and that the job was completed quickly. Thank you.
Vastaus yritykseltä National Windscreens - Stafford
We're happy to hear that booking was easy and efficient, and that our technician was friendly. Thank you for your positive feedback!
Ok in the end.
The new windscreen was fitted quickly and efficiently. However the sensor for my wipers was not working. It took two more visits for the problem to be rectified.
28. elokuuta 2025
Vastaus yritykseltä National Windscreens - Stafford
We appreciate your feedback and are glad the windscreen was fitted quickly. We regret that the sensor issue required additional visits to resolve. We'll review this to improve our service.
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