Great staff , very friendly, didnt have to wait too long either. Car was clean. Thank you , would definitely recommend you to family and friends.
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 2, The Old Brickwork Industrial Estate, RM3 0HU Romford, Essex, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
2 Workers Turned up and they arrived on time. I was extremely satisfied with the perfect Original Windscreen Glass Replacement, they safely removed the cracked Toyota Car Front Glass Windscreen, They... Näytä lisää
Yritys on vastannut
Easy to book an appointment once referred from my insurer after a stone struck my windscreen. Staff are friendly and did a fantastic job. Very pleased with service received from National Windscreens.... Näytä lisää
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1 Over 3 weeks before work could be scheduled 2 Operative told he was a "trainee" but was unsupervised 3 Failed to bring an awning because it was "broken" - it had rained virtually every day sinc... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Romford
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
Unit 2, The Old Brickwork Industrial Estate, RM3 0HU, Romford, Essex, Yhdistynyt kuningaskunta
- 01708-545-381
4,6
Erinomainen
562 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Service
4. elokuuta 2026
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear that you found our team to be friendly and that our communication was great. We truly appreciate your kind words and positive feedback.
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear that our efficiency and reliability standards met your expectations. Thank you for your wonderful feedback!
Vastaus yritykseltä National Windscreens - Romford
We are truly sorry to hear about the issue with the panel after your screen replacement. We understand your frustration and appreciate you bringing this to our attention. We are reviewing our procedures to prevent similar occurrences.
What they said they would do- they did
What they said they would do- they did! Very polite staff and was impressed from the initial call to the end result.
20. heinäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear that we delivered on our promises and that you were impressed with our polite staff from your initial call to the end result. Thank you for your kind feedback!
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Windscreen
It has been a great experience having my windscreen replaced with you. A seamless job.
10. heinäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear that your windscreen replacement was a great experience and a seamless job. Thank you for your wonderful feedback!
Windscreen replacement
They changed and calibrated my windscreen very fast, for about 2 hours.
8. heinäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're glad we could quickly replace and calibrate your windscreen. We appreciate your feedback.
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service.
4. heinäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Happy Customer, pleased with service
Easy to book an appointment once referred from my insurer after a stone struck my windscreen. Staff are friendly and did a fantastic job. Very pleased with service received from National Windscreens. Will definitely recommend.
10. heinäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear that booking your appointment was easy after your windscreen was struck. It's wonderful that our staff were friendly and did a fantastic job, leaving you very pleased with the service received. Thank you for your recommendation!
Very friendly team great windscreen replacement
Very friendly team, excellent windscreen replacement , kept informed great communication
8. heinäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so happy to hear our team provided excellent service and kept you well-informed throughout your windscreen replacement! Thank you for your kind words.
Vastaus yritykseltä National Windscreens - Romford
We are so pleased to hear that our communication was effective and that everything worked very well for you. We truly appreciate your positive feedback!
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear that our team made a positive impression on you. Thank you for sharing your kind feedback; we truly value it.
Vastaus yritykseltä National Windscreens - Romford
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Great job, no issues
Had a small crack on the side that turned into a large curving crack across the entire windscreen, and these guys replaced the whole thing within just a few hours. No fuss or hassle, friendly staff, easy drop off and collection.
24. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so pleased to hear we could quickly replace your windscreen after the crack spread. We appreciate your kind words about our friendly staff and the easy drop-off and collection process!
Good service- friendly staff- long wait…
Good service- friendly staff- long wait - there was a table and chair so I could work on line. Went to station cafe for lunch
24. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so happy to hear you appreciated our friendly staff and the workspace. We understand that waiting can be challenging, and we are always looking for ways to improve our service efficiency. Thank you for your valuable feedback!
Very much experienced staff and…
Very much experienced staff and management, not take more time to fit my windscreen
19. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Romford
We're so pleased you found our staff and management experienced, and that your windscreen was fitted efficiently. Thank you for your feedback!
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