Fantastic service, friendly staff and car was ready quicker than expected and a brilliant job too.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Can never get through to the branch my appointment was booked with , No one ever answers the phone after ringing for more than 15 times, and just get transferred to a call centre who then have to... Näytä lisää
Yritys on vastannut
Overall very good service. The only problem I encountered was when booking the car in online. However I described the damage and where it said good news your windscreen is repairable and it wasn’t. I... Näytä lisää
Yritys on vastannut
Brilliant! I dropped in unannounced and asked whether it was safe to drive my car with a long crack in the windscreen which had appeared overnight - told unequivocally 'yes' which meant that I could s... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Oswestry
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
Unit MC25, Maes Y Clawdd, SY10 8NN, Oswestry, Shropshire, Yhdistynyt kuningaskunta
- 01691-450-028
4,9
Erinomainen
349 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good friendly service.
13. marraskuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Vastaus yritykseltä National Windscreens - Oswestry
Thank you for your kind words. We're glad you found our service to be polite, professional, and efficient.
Vastaus yritykseltä National Windscreens - Oswestry
Thank you for your kind words. We appreciate your feedback and are glad to hear that you found our service helpful, fast, and communicated well.
From booking in the vehicle to the…
From booking in the vehicle to the engineer attending, great service. Efficient and helpful.
15. lokakuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Thank you for taking the time to share your positive experience. We're delighted to hear that you found our service efficient and helpful. We appreciate your feedback.
Easy and quick.
Phoned up to say he was an hour away to make sure everything was ready for his arrival when he turned up said yes it's all good and got on with doing the windscreen after finishing then said don't drive van for a little while for everything to seal properly then said thank you and he went no mess or anything by van all clean and tidy.
2. lokakuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Such a great service.
27. syyskuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Good friendly service
12. syyskuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent communication
Excellent communication, booked in to time, polite workforce.
6. syyskuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Just very easy to contact and great job
Easy booking, gentleman on time and got on with his job, nice chap and good work
2. syyskuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Pleasant staff
Pleasant staff, windscreen replaced in a timely manner. Would recommend!
8. elokuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very friendly staff
Very friendly staff, windscreen fixed very quickly, easy quick transaction no issues no problems with new windscreen, very happy.
25. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
National Windscreen replacement
The technician advised time of arrival and arrived spot on time. She worked professionally, tidily and with great care and respect for my vehicle. She was polite and courteous. I would highly recommend her for the job.
17. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Oswestry are Excellent
Had the windscreen replaced at the Oswestry branch - great service from the gents there. Great communication, very helpful - all done in 2 hours while I popped to the local Starbucks for a coffee!
10. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fantastic service
Fantastic service. The appointment was made within a few days of me making the claim. They answered my queries swiftly and accommodated my own working diary. Upon arrival it was clear that they were expecting me and ready to start the job. The fit was completed within the time frame given and I was given a courtesy call as they promised to let me know it was complete. The staff members were very friendly and easy to deal with. The whole experience was seamless.
11. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
very proffesional
3. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
A1 service. Highly recommend
Prompt response to arrange appointment via the insurance link. Would have been more convenient to have been given the time slot the evening before. However, they went out of their way to accommodate our needs. Did a excellent job.
7. kesäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience. We value all customer feedback and are always working to offer the best
service.
Kind regards, National Windscreens
Excellent service
Excellent service. Windscreen removed and replaced with new windscreen. The job was carried out and completed within given time scale. Polite and courteous staff.
2. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Very quick efficient service.
3. heinäkuuta 2024
Vastaus yritykseltä National Windscreens - Oswestry
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.