What is the Company doing well? These guys are so amazing and doing amazingly great job. The got my windscreen replaced in under 30mins which saved me a lot of waiting times and the did exceptionally... Näytä lisää
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Sijainti
Vaihda sijaintia94 Tanners Drive, Blakelands, MK14 5BP Milton Keynes, Buckinghamshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very helpful staff. Pleasant and polite too. Requested the earliest appointment and this was done for me. Had my windscreen done within an hour. I haven't had any issues.
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Had a bit of a hiccup on the first day as the fitter didn’t turn up and didn’t phone or text to say he wouldn’t be coming however he did arrive two days later and I was first job on his list.The fitte... Näytä lisää
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Fast service, great communication, friendly staff. Had to replace windscreen and had to use National Windscreens. Easy to book a date and time. Plenty of choices and they’ll replace at any location -... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Milton Keynes
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
94 Tanners Drive, Blakelands, MK14 5BP, Milton Keynes, Buckinghamshire, Yhdistynyt kuningaskunta
- 01908-465-143
4,4
Erinomainen
641 arvostelua
Pyytää asiakkailta arvosteluja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä National Windscreens - Milton Keynes
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
My windscreen had to be replaced…
My windscreen had to be replaced urgently and National Windscreens kept the whole process very simple and straightforward. Replacement screen fitted promptly and professionally.
15. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We're happy to hear that the windscreen replacement process was simple and straightforward for you. We appreciate your feedback and are glad the new screen was fitted promptly and professionally to meet your urgent needs.
No fuss experience
No fuss experience - completed satisfactorily, and can't tell any difference
8. lokakuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We're happy to hear that your experience was satisfactory and without complications. Thank you for your positive feedback; we appreciate your time.
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing! We are so glad you were pleased with our very nice, quick, and helpful staff.
Bringing the right equipment
Prompt and efficiently carried out. Should have brought own vacuum cleaner to clear up glass.
30. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate your feedback and are glad the service was prompt and efficient. We'll consider providing vacuum cleaners for glass cleanup in the future.
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate your positive feedback! We're so happy to hear that you received first-class service and an excellent job with an easy transaction from beginning to end.
The repairers have hand prints on the…
The repairers have hand prints on the inside of the windscreen, including the area where the front facing Tesla camera is located. I have no clue how to clean this now and I hope it doesn’t affect the autopilot feature.
23. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate your feedback and are sorry to hear about the hand prints on your windscreen. We'll look into this to ensure better cleaning practices are followed, especially around the camera.
Easy to arrange and prompt appointment
Easy to arrange and prompt appointment.
Work carried out quickly and to a very high standard
29. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you taking the time to leave us a review. We're happy to hear that arranging the prompt appointment was easy and the work was completed to a high standard!
Re arranged appointment twice then a further three times.
Re arranged appointment twice, arranged to do at home, due to literally a little drizzle, had to drive to centre without wipers. Only to wait 4 hours to have a screen fitted which has deep scratches in, to then be re arranged a further 3 times In which time I also had to deal with loud wind noise because the windscreen trim which wasn't adequate for the screen only to be told by lad whom come to replace and rectify the screen that the roof liner had been damaged from previous person packing sealant too close to edge, using too much and also cutting the liner with the cable when removing original damaged glass. So definitely not at all impressed as this was due to go to car show and competition and unfortunately didn't make it due to the condition I was having it back to me in because of a bloody screen!
2. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you bringing this to our attention. We're very sorry to hear about the multiple appointment changes, the scratched screen, wind noise, and damage to your roof liner. This is not the experience we want you to have. We'll investigate these issues to prevent them from happening again. Thank you for your feedback.
Quick to arrange an appointment
Quick to arrange an appointment. Carried out the work quickly. The guy that arrived was professional and did a great job.
31. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We're happy to hear that arranging your appointment was quick and the work was completed promptly. We're glad the technician was professional and did a great job. Thanks for your positive feedback!
I chose a date and time
I chose a date and time, was reminded via email and text messages and after drop off, I got a message on time for collection. This is very good service and am happy.
19. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We're happy to hear that our reminders and on-time communication made your experience so positive. It's great to know we met your expectations, and we appreciate your feedback!
Great Job
Through insurance Aaron and his colleague came to our home, they was from the Milton Keynes Branch Windscreens. You can see Aaron took pride in his work and my screen was replaced in no time at all. All left clean and tidy a job well done .
12. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We're happy to hear that the service you received met your expectations. It's great to know the replacement was completed quickly and efficiently, and that everything was left clean. Thank you for your positive feedback!
Replacement of a windscreen
Good service and efficient for the replacement of a windscreen
9. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing your positive experience! We're happy to hear you received good and efficient service for your windscreen replacement.
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing your positive experience! We are delighted you found our customer service good and your experience pleasant.
Friendly and professional service
Friendly and professional service . Honest and trustworthy. They went the extra mile for me!
12. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing your positive experience! We're happy to hear that you received friendly, honest, and professional service, and that our team went the extra mile.
Excellent customer service and speedy…
Excellent customer service and speedy replacement screen.
5. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing your feedback and are so glad to hear you received excellent customer service and a speedy screen replacement.
Excellent professional user-friendly…
Excellent professional user-friendly staff & technicians Very good communication on phone & text Staff took time to support how to find way to busy stop to get to centre MK Work completed on time & vehicle returned nice & clean.
4. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you taking the time to share your experience. We're happy to hear that our staff and technicians were professional and user-friendly, and that communication was effective. We're also glad we could assist with directions and that the work was completed on time, with your vehicle returned clean.
One phone call
One phone call , quick,easy only problem I had to travel twenty odd miles to get to the nearest depot.
Vehicle had to be programmed so was unable to do
at my home.
1. syyskuuta 2025
Vastaus yritykseltä National Windscreens - Milton Keynes
We're happy to hear the phone call was quick and easy. We regret the inconvenience of traveling to our depot for the vehicle programming. We appreciate your feedback.
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing your feedback. We are so happy to hear that our service was very helpful and effective!
Vastaus yritykseltä National Windscreens - Milton Keynes
We appreciate you sharing! We are so happy to hear you found our team's service helpful and friendly.
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