Had to make 2 visits in order to get my windscreen fixed. This was because having travelled for 45 minutes, been booked in, walked in the rain 20 minutes into town for a coffee and whilst drinking it... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 30 Impresa Park, Pindar Road, EN11 0DL Hoddesdon, Hertfordshire, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Booking was easy snd subsequent communication was helpful. The service at Hoddesdon when I arrived was excellent, the team were prepared and the work completed quickly and to an excellent standard. Th... Näytä lisää
Yritys on vastannut
Booking process is easy , had to change my appointment from original date and that was also easy. Staff were very helpful and advised what time the car would be ready so did not have to hand around to... Näytä lisää
Yritys on vastannut
Tracker was useful for expectations. Fantastic service provided by Jay. Calling to let me know when he'd be there and again when he'd arrived at my workplace and parked by my vehicle. Vacuumed fro... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Hoddesdon
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
Unit 30 Impresa Park, Pindar Road, EN11 0DL, Hoddesdon, Hertfordshire, Yhdistynyt kuningaskunta
- 01992-830-081
4,6
Erinomainen
831 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Replace my windscreen on Ford c-max
Good job replacing the front windscreen nice a tidy job well organised the engineer higher recommend to anyone this branch.
31. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback! We're happy to hear that the windscreen replacement was a good, tidy, and well-organized job, and that you highly recommend our engineer.
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you sharing! We are so happy you were very pleased with our awesome service.
Very professional service .
Very professional service .. it was a very smooth experience right from the time I dropped my vehicle to the pick up time. I was constantly updated on the progress of the work . Very friendly people too. Keep up the good work guys 👍
27. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback. We're happy to hear that you experienced professional service and a smooth process, from vehicle drop-off to pick-up. We're also glad you were consistently updated and found our team friendly.
Excellent service
Excellent service, very helpful and informative, quickly repaired the windscreen.
24. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback! We're so glad to hear that you were happy with the excellent, helpful, and informative service and the quick repair.
On time and job done with no problem brilliant service
On time and job done with no problem
20. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you sharing that the job was done on time and without issues! We are so happy you had a positive experience.
Vastaus yritykseltä National Windscreens - Hoddesdon
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Vastaus yritykseltä National Windscreens - Hoddesdon
Thank you for your positive feedback!
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you sharing your feedback. We are so happy you were pleased with our fabulous service from beginning to end.
Easy and efficient
Very easy to book and driver vehicle to premises. Guys we're v efficient and did a great job. Communication was good too
14. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback. We're happy to hear that booking was easy, the vehicle arrived promptly, and the team was efficient. We're also glad our communication was good.
Was really communicative from the off…
Was really communicative from the off and was very informative , knew what was happening and was ready in the timeframe suggested
12. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you taking the time to leave us this great feedback! We're so glad to hear that you found our team communicative and informative, and that we met the suggested timeframe.
Top job
Whole process from start to finish was really easy, done a real nice job of fitting my screen as a mechanic I check it over with fine tooth comb spot on thank you
10. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback. We're happy to hear that the entire process was easy and that you were pleased with the fitting of your screen. Thank you!
Easy to drop off
Easy to drop off , leave and pick up at a convenient time.
Friendly staff answered all questions .
1. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback! We're happy to hear that dropping off and picking up were easy and at a convenient time, and that our staff were friendly and helpful.
Third time lucky?
Third time lucky?
First time round an awful wind noise coming through. Called and booked in for a second time - resealed it and still a wind noise coming through and heated screen doesn't work. They're coming out again next week for the Third time to replace it again. Far from ideal and very time consuming.
6. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you bringing this to our attention and are sorry you've had ongoing issues. We're committed to resolving this during the next appointment. Thank you for your patience.
Friendly and humorous on the day
Friendly and humorous on the day - very clear about what would happen and how long it would take - rang me as soon as job was done and gave me clear advice about what not to do with a newly fitted windscreen-
3. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We're happy to hear that you enjoyed your experience! We appreciate your highlighting our team's clear communication and helpful aftercare advice. Thank you for your positive feedback.
Really good service
Really good service. Friendly and helpful. Kept me well informed of the process and timing was well communicated. Would definitely use again
1. tammikuuta 2026
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate your positive feedback! We're happy to hear that you found our service really good and our team friendly and helpful. We're also glad you were well-informed.
Vastaus yritykseltä National Windscreens - Hoddesdon
We are happy to hear that you had a great experience with us from beginning to end. Thank you for your positive feedback!
Vastaus yritykseltä National Windscreens - Hoddesdon
Hi,
Thank you for taking the time to review your recent experience. We really appreciate your feedback. Thank you again.
Kind regards, National Windscreens
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you sharing! We are so happy to hear that our staff was friendly and that the windscreen fix was efficient.
Vastaus yritykseltä National Windscreens - Hoddesdon
We appreciate you sharing! We are so happy you were very pleased with our superb and friendly service, and we thank you very much!
Poor communication and a long wait of…
Poor communication and a long wait of over 1 week for a vehicle parked on public road.
20. joulukuuta 2025
Vastaus yritykseltä National Windscreens - Hoddesdon
We regret that you experienced communication issues and a long wait. We'll review this to improve our service. Thanks for your feedback.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.