Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... Näytä lisää
Yritys on vastannut
240 Springhill Parkway, Baillieston, G69 6GA Glasgow, the Glasgow area, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Arrived on time , staff was very helpful. Whole job took a bit over 2h (as told). ADAS. calibration has been carried out right after windscreen replacement. Another happy customer can recommend... Näytä lisää
Yritys on vastannut
First, they made an appointment as soon as possible. They time management was precise and on time. The lady who works in the reception room is absolutely kind, patient and helpful. As English is not m... Näytä lisää
Yritys on vastannut
The guys had a difficult job to do, with our 1960 Buick Electra curved back window. They were nothing but professional at every interaction and we can't thank them enough. If you have an old classic,... Näytä lisää
Yritys on vastannut
Had a windscreen replaced. Service was fantastic. Steven sourced the new windscreen within a day and had it on an overnight transport, ready to be fitted the following day. Communication was great, le... Näytä lisää
Yritys on vastannut
Yrityksen kirjoittama
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
240 Springhill Parkway, Baillieston, G69 6GA, Glasgow, the Glasgow area, Yhdistynyt kuningaskunta
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Was very easy to organise, times were arranged to suit me. Replacement front windscreen due to a chip from a stone that could not be repaired. Operative that did the work was very friendly and helpful, called in advance and non issues at all with the replacement, i would recommend

Vastaus yritykseltä National Windscreens - Glasgow

Vastaus yritykseltä National Windscreens - Glasgow
Quicker than I thought and staff were great

Vastaus yritykseltä National Windscreens - Glasgow
Easy and convenient. Had a few difficulties with making my payment but managed it in the end.
Communication was good about day and time. The repairer was friendly and kept me up to date on the day of the repair. Given a 4 star as I couldn’t have repair done on same day. However, having it done at home was a bonus. Very good service

Vastaus yritykseltä National Windscreens - Glasgow
Job got done to a very high standard and the chap that fitted my screen was very professional

Vastaus yritykseltä National Windscreens - Glasgow
This is the only company my insurance would allow me to book with for windscreen repair. They ask a series of questions and when I uploaded pictures of a cracked windscreen they told me I would need to drive to their facility to have this fixed. It is illegal to drive with a cracked windscreen and when I phoned to explain this I was told that was my only option as they don’t offer home visits. They were openly telling me to drive illegally to make my appointment.

Vastaus yritykseltä National Windscreens - Glasgow
Had a windscreen replaced. Service was fantastic. Steven sourced the new windscreen within a day and had it on an overnight transport, ready to be fitted the following day. Communication was great, letting me know exactly what was happening. Fitting and staff at the main premises in Ballieston could not have been better (even had the dog with me which was not a problem). Cannot recommend the staff and service highly enough.

Vastaus yritykseltä National Windscreens - Glasgow
Once the car was at the workshop, the job took a lot less time than estimated.

Vastaus yritykseltä National Windscreens - Glasgow
So easy to set up an appointment and the boys at the garage done a fantastic super quick job ,👍

Vastaus yritykseltä National Windscreens - Glasgow

Vastaus yritykseltä National Windscreens - Glasgow
From making the appointment to picking my van up everything was like clockwork

Vastaus yritykseltä National Windscreens - Glasgow

Vastaus yritykseltä National Windscreens - Glasgow
Great experience. Good work to high standard with minimal wait. They even accommodated a short notice earlier appointment. Grateful for that.

Vastaus yritykseltä National Windscreens - Glasgow

Vastaus yritykseltä National Windscreens - Glasgow

Vastaus yritykseltä National Windscreens - Glasgow

Vastaus yritykseltä National Windscreens - Glasgow
Technician David called ahead to say when he was arriving with a follow up call when a few minutes away. Job was done efficiently and thoroughly to a very high standard.
Spoke through the whole procedure explaining what and why he was doing it and he was more than happy to answer any questions I had.

Vastaus yritykseltä National Windscreens - Glasgow
Quick work with excellent results, took car in before time slot, very professional and informative

Vastaus yritykseltä National Windscreens - Glasgow
great service. friendly installer turned up bang on time with plenty of advance messages. did a superb neat job, cleared and cleaned up after himself. superb

Vastaus yritykseltä National Windscreens - Glasgow
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