Sean, thank you for an excellent professional and prompt service fitting our windscreen . This Service comes highly recommended ! Thanks for a great job done ! Keep up with your excellent service... Näytä lisää
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Sijainti
Vaihda sijaintiaUnit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS Dundee, Scotland, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My windscreen was cracked due to a stone from a lorry, so my insurance company made an appointment with National Windscreens in Dundee. Friendly, efficient service, and the ‘up to 4 hours process’ due... Näytä lisää
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Windscreen fitted squint, top seal not installed, paint chipped. Lexus advised that it will leak so car off the road now. Branch closed for three days so cannot be rectified. Update, so 10 weeks... Näytä lisää
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What impressed me most about the service i received was the care, attention and time spent to ensure the job was done right. There was a pride in the process and end result which is sadly lacking in... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Dundee
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
Unit 1 & 2 Larch Court Wester Gourdie Industrial Estate, DD2 4SS, Dundee, Scotland, Yhdistynyt kuningaskunta
- 01382-604-187
4,7
Erinomainen
437 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Guy was waiting for me to arrive…
Guy was waiting for me to arrive explained what would happen. The car was ready when he said. no problems
15. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We're happy to hear that the explanation provided was helpful and that your car was ready as promised. Thank you for your positive feedback and your time!
Quick and hassle free.
9. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We are happy to hear that your experience was quick and hassle-free. Thank you for your positive feedback; we appreciate it.
Prompt and good work completed well.
4. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your positive feedback and are happy to hear that you were pleased with our prompt service and quality work.
Great service with smile
Very friendly guy that helped dude install and quick service
4. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Very friendly and helpful staff
Very friendly and helpful staff. Car fixed really well.
1. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your positive feedback! We're delighted to hear you found our staff friendly and helpful, and that your car was fixed well.
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your positive feedback! We're so happy to hear that you received great service from our extremely friendly staff.
Excellent service and pleasant and…
Excellent service and pleasant and helpful staff
4. heinäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your positive feedback! We're happy to hear that you found our service excellent and our staff pleasant and helpful, and that you were satisfied.
Vastaus yritykseltä National Windscreens - Dundee
We're glad you enjoyed your experience and found our services easy to use. We appreciate your positive feedback regarding our fitment center.
Taking the time to get the job done right
What impressed me most about the service i received was the care, attention and time spent to ensure the job was done right. There was a pride in the process and end result which is sadly lacking in other trades that are too busy watching the clock.
Craig, the windscreen technition, ensured that the new rubber/glass fitted as well as possible into a forty year old vehicle. Undoubtedly a credit to your company.
23. kesäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate you taking the time to share your experience. We're happy to hear that you were impressed with the care and attention to detail provided. It's great to know that our technician's dedication to quality service stood out, especially with a classic vehicle.
Vastaus yritykseltä National Windscreens - Dundee
We are happy to hear that you found our service quick, polite, friendly, and efficient. Thank you for your positive feedback; we appreciate it.
I found getting the windscreen replaced…
I found getting the windscreen replaced easy,helpful and informative. The guy was helpful friendly and it didn't take too long and a great job was done,thank you.
18. kesäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We're happy to hear that the windscreen replacement was easy and informative for you. We appreciate your positive feedback regarding our team's helpfulness and the efficient, great job completed. Thank you!
Top Team
Very professional installers who carried out a flawless windscreen replacement
18. kesäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We're happy to hear that you had a positive experience! We appreciate your feedback regarding our installers and the flawless windscreen replacement they provided.
Staff extremely friendly and efficient…
Staff extremely friendly and efficient with my replacement of the windscreen. I waited while it was being done and was offered a coffee. Thank you guys for your attention.
10. kesäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate you sharing your positive experience! We're glad to hear that you found our staff friendly and efficient during your windscreen replacement and that you enjoyed the coffee. Thank you for your kind words.
Replacement good, trying to pay...abysmal!
The fitters at the Dundee branch were helpful and polite. The paying process of the excess however, was abysmal! I could not pay when picking the car up and was given a phone number. That took me round in circles, I was left on hold and then after speaking to a person put back to the start again! I travelled back to the branch the next day as I wished to pay in person, they weren't able to take my payment, ludicrous! As as result I had to endure the payline number again. Eventually, I had someone useful on the end of the line who put the payment through for me.
10. kesäkuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your feedback and are glad the Dundee branch fitters were helpful. We're sorry the payment process was difficult. We'll review this to improve the payment experience. Thank you for your patience.
Vastaus yritykseltä National Windscreens - Dundee
We're happy to hear that you had a positive experience with our prompt and friendly service. Thank you for your feedback.
Vastaus yritykseltä National Windscreens - Dundee
We're glad you enjoyed your experience with our team! We appreciate you taking the time to leave us this positive feedback.
Friendly efficient staff
Friendly efficient staff. Prompt service. Good job well done in good time.
29. toukokuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your positive feedback! We're happy to hear our staff was friendly and efficient, and you received prompt service with a job well done in good time.
Vastaus yritykseltä National Windscreens - Dundee
We appreciate your review and are glad you enjoyed our service!
Everything went perfectly.
22. toukokuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
Thank you for sharing your feedback.
Polite helpful technician
Polite helpful technician, professional installation carried out in estimated time.
21. toukokuuta 2025
Vastaus yritykseltä National Windscreens - Dundee
We're happy to hear that you found our technician helpful and the installation professional and timely. Thank you for your positive feedback!
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