Really helpful. Booked in quickly. I arrived and was greeted warmly. The gentleman had the issue sorted within 15 mins and the price was reasonable. Would 100% use them again.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have given a five as the technician Barry was brilliant. Excellent job and extremely helpful with his advice and more importantly a very nice person. Had the score been for communication it would b... Näytä lisää
Yritys on vastannut
Stone chip repair with minimal damage. All day appointment lost tracking approximately 1 and a half hours before appointment. Got a telephone call ten minutes before to say they were local. Frien... Näytä lisää
Yritys on vastannut
New screen fitted. Leaked. Came out to reseal, still leaked. Took car to depot in Canterbury. Very helpful but still leaking. Sealed myself with sealant from Halfords. The staff were always very he... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä National Windscreens - Canterbury
Yrityksen kirjoittama
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Yhteystiedot
Broad Oak Road 226, CT2 7PX, Canterbury, England, Yhdistynyt kuningaskunta
- 01227-490-165
4,6
Erinomainen
631 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service quick and clean…
Great customer service quick and clean job.
13. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We are so pleased you experienced great customer service and a clean, quick job. Thank you!
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your feedback.
Vastaus yritykseltä National Windscreens - Canterbury
We're glad you enjoyed our quick service and comfortable waiting area. Thank you for your positive feedback!
Engineer telephoned to give exact time…
Engineer telephoned to give exact time of arrival and then again to discuss whether I wanted to keep the old mirror .
Very helpful
12. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We're happy to hear our engineer provided such helpful and timely service. Thank you for sharing your positive feedback!
Stone chip repair with minimal damage.
Stone chip repair with minimal damage.
All day appointment lost tracking approximately 1 and a half hours before appointment.
Got a telephone call ten minutes before to say they were local.
Friendly staff repair took about ten minutes max.
Good job
12. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We're so glad to hear we could quickly resolve the stone chip and that our team was friendly. We appreciate your feedback regarding the tracking.
Pretty damn good
Pretty damn good
From booking to having the screen fitted - plain sailing
Dropped off - had a coffee and breakfast and I got the call it was done !
28. toukokuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We're so glad to hear your experience was smooth from booking to completion! We appreciate you sharing your positive feedback.
The service was very good
The service was very good. The team were friendly and welcoming.
1. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We're so pleased our team was friendly and welcoming, and the service was very good. Thank you!
Very good service
Very good service. Man who fitted the windscreen was lovely and helpful.
Great experience from start to finish - thank you
5. kesäkuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We're so pleased you received very good service and found our technician lovely and helpful. We appreciate your positive feedback!
Vastaus yritykseltä National Windscreens - Canterbury
We're glad you enjoyed your experience. We appreciate your kind words.
Very slick service
Very slick service. Windscreen replaced well and well within specified time given. Courteous staff. Would use again.
28. toukokuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your positive feedback! We're glad to hear you received slick service, a well-replaced windscreen, and courteous staff.
Vastaus yritykseltä National Windscreens - Canterbury
We are so glad you were pleased!
Vastaus yritykseltä National Windscreens - Canterbury
We are so pleased you were very happy with our amazing, fast service.
Vastaus yritykseltä National Windscreens - Canterbury
Thank you for your positive feedback!
Excellent Service
Got to the depot a little bit early and was met at reception by a member of Staff who informed me that he would be able to get my car in straight away
20. toukokuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your positive feedback. We are happy to hear that we were able to accommodate your car early. We are glad everything went smoothly.
Good communication
Good communication, well organised, I had to have the first screen changed due to an imperfection in my eye line but was dealt with efficiently and promptly. From booking to completion the staff were all very helpful
15. toukokuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your positive feedback. We're happy to hear that you experienced good communication and that our staff were helpful throughout the process, even with the screen change.
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your kind words! We are so glad you were pleased.
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your kind words and positive feedback. Thank you for sharing your experience with us!
Great service
12. toukokuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate your kind words!
I wouldn’t recommend
Was able to drop car over early which was really helpful. But when I got my car back none of my parking sensors were working and the paint on the top edge of bonnet had been scrapped. When I phoned up the man basically said it won’t be the change of the window screen that has affected this. (Even though they worked before) and mentioned the scrape on the paint and still tried to fob me off. He said to pop in and we can have a look but don’t think it will be that! So I didn’t bother and took it to my local garage instead.
11. toukokuuta 2026
Vastaus yritykseltä National Windscreens - Canterbury
We appreciate you bringing these concerns to our attention. We are truly sorry to hear about the issues with your parking sensors and the paintwork after your service. We take your feedback seriously and will review our procedures to prevent similar occurrences.
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