As always quality products at very reasonable. Alas this time one item arrived missing a piece, in typical MyTuxedo style, the matter was rectified in a jiffy, no arguments, dramas or problems, just... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I found you after a long search and very close to the date of the event but you still managed to deliver in time as promised. The waistcoat is beautifully made - from the fabric, the finish and the d... Näytä lisää
Yritys on vastannut
I had a timeframe & was a bit nervous if it wld arrive in time (UK to Perth, Western Australia). Customer service were very patient with me & kept reassuring me. They replied to emails very quickly.... Näytä lisää
Yritys on vastannut
I just received my Harris Tweed jacket by express post in good condition 8 working days days after ordering. That’s pretty good seeing it had to come from Essex UK to Brisbane. CouriersPlease kept me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
MyTuxedo offers great value men's and boys' formal wear including Tuxedos, Morning Suits, Bow Ties, Dress Shirts, Dress Shoes, Cummerbunds & accessories plus style advice and next day delivery. With a 5 star customer rating MyTuxedo is an award-winning formalwear store, offering the largest range of tuxedos, all at prices of up to 50% cheaper than the high street.
Yhteystiedot
MyTuxedo PO Box 87, 5032, Brooklyn Park, Australia
- info@mytuxedo.com.au
- mytuxedo.com.au
4,7
Erinomainen
1 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Itwent as planned…
It was what i ordered and it arrived within the due time period .
9. heinäkuuta 2023
Vastaus yritykseltä MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Had a weblink .com.au so thought it was…
Had a weblink .com.au so thought it was from australia but it wasnt. But it still came within a week and a half. Still give it 5 stars for prompt service and great quality.
12. kesäkuuta 2023
Vastaus yritykseltä MyTuxedo
Hello valued customer,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Vastaus yritykseltä MyTuxedo
Hello Robert,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Good product at a good price
23. toukokuuta 2023
Vastaus yritykseltä MyTuxedo
Hello David,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Fast shipping
Fast shipping! Pleasure to deal with I can’t believe I found a tail coat for my 7yo son for my wedding to match me. Super stoked thank you so much!
23. toukokuuta 2023
Vastaus yritykseltä MyTuxedo
Hello Noel,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Great customer service
Great customer service, very fast. I made a few mistakes when ordering, size wise. I was refunded as soon as items where returned, very easy process
17. toukokuuta 2023
Vastaus yritykseltä MyTuxedo
Hello Sam,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Worth Buying!
Great product, well priced and sized perfect. Arrived a lot faster than expected, already ordered from here twice!
10. toukokuuta 2023
Vastaus yritykseltä MyTuxedo
Hello Ian,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Dinner Shirt
I ordered a dinner shirt for my husband and didn’t realise it was coming from the UK. I thought it would take forever, but it didn’t. It was a perfect replacement and I can’t fault the service.
10. toukokuuta 2023
Vastaus yritykseltä MyTuxedo
Hello Susan,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
I am "Totally Satisfied" with the…
I am "Totally Satisfied" with the Service!
They have a "Fantastic Range" to choose from and both my Orders were Delivered on time.
Their quality is "Beyond Expectation"!
I hope to visit this business again and purchase more.
Many Thanks 👍
10. toukokuuta 2023
Vastaus yritykseltä MyTuxedo
Hello Chaman,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Harris Tweed jacket - all okay.
I just received my Harris Tweed jacket by express post in good condition 8 working days days after ordering. That’s pretty good seeing it had to come from Essex UK to Brisbane. CouriersPlease kept me informed of Australian transit by email. The jacket is exactly as described and as shown in the photos. The measurements are exact and it fits well, looks great and is comfortable. The quality Harris Tweed fabric did not disappoint. I have no issues and would buy from this company again.
25. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyTuxedo
Hello Richard,
Thanks for taking the time to leave your review and such positive words.
This review process is key in us continuously improving our Formalwear brand, so you can continue to have confidence in both our Services and Products.
We look forward to servicing your Formalwear needs again in the future and in the meantime if you need anything please don’t hesitate in getting in contact.
All the best
Dave Butcher
Customer Service & Operations Manager
Great turn around with prompt delivery …
Great turn around with prompt delivery Quality seems good.
20. huhtikuuta 2023
Vastaus yritykseltä MyTuxedo
Thanks Guy.
Wonderful finish fantastic clothing
Wonderful finish , made well ,fits great and feels good to wear . Kind regards Mr Matthew Campbell.
10. huhtikuuta 2023
Vastaus yritykseltä MyTuxedo
Thanks for your kind words Matthew.
Dave Butcher
Customer Service Manager
Efficient and friendly service.
3. huhtikuuta 2023
Vastaus yritykseltä MyTuxedo
Thanks Dennis,
Glad you liked.
Dave Butcher
Customer Service Manager
got exactly what I was looking for…
I got exactly what I was looking for and the service was soooo prompt.
2. huhtikuuta 2023
Vastaus yritykseltä MyTuxedo
Thanks Dellis.
Extremely Late Delivery
My tuxedo jacket which I purchased on the 27th March has not yet arrived. It has been way past the expected delivery date of 10-14 days. I am deeply disappointed as I was looking forward to wearing the new jacket at an event in the coming few days. There is also no tracking so I don’t know if it has even been shipped or is being delivered or has not been sent in the first place.
Despite my frustration, I have reached out via email to the company on the 13th April and have not received a response despite the company stating a response back in less than 24hrs! It is currently the 18th April and I have still not received my order, and it’s almost been a month. It feels like My Tuxedo has stolen my $200 and that I have been scammed.
26. maaliskuuta 2023
Vastaus yritykseltä MyTuxedo
Hi Mr Joshua D'Souza,
Firstly, let me apologise on behalf of our Carrier who this morning delivered your Jacket so I hope it’s in time for the event.
As you stated it is 5 working days late and over the promised 10-14 working days so I have refunded you the delivery fee paid.
I can’t see any contact from you in our ticketing system, which is why nobody has responded?
MyTuxedo have 100% not stolen your $200 and you have not been scammed and I have opened an investigation with our Carrier as we despatched your jacket the day you placed the order.
Sorry again for any inconvenience caused.
Dave Butcher
Customer Service & operations Manager
Very fast shipping from UK
Despite the shirt being shipped from the UK, it still managed to arrive very quickly.
21. maaliskuuta 2023
Vastaus yritykseltä MyTuxedo
Hi Michael,
Thanks for taking the time to leave your review and such kind words.
We look forward to servicing your Formalwear needs again in the future.
Have a fantastic weekend.
Dave Butcher
Customer Service Manager
Ease of shopping and communication!!!
13. maaliskuuta 2023
Vastaus yritykseltä MyTuxedo
Thanks Anthony,
Dave Butcher
Customer Service Manager
Vastaus yritykseltä MyTuxedo
Hi valued customer,
Thanks for taking the time to leave such as positive review and your kind words.
We look forward to servicing your formal wear needs again soon.
Thanks
Dave Butcher
Customer Service Manager
The shirt arrived 17 days after I…
The shirt arrived 17 days after I ordered - too late to wear for the wedding I needed it for. Even after you stipulated shipping would be 10-14 days.
And to top it off, you don’t except returns, only exchanges.
7. maaliskuuta 2023
Vastaus yritykseltä MyTuxedo
Hi Ryan Warren,
I am sorry your shirt arrived late, we will take this up with our carrier.
We do except returns for refund, NOT Exchanges as stated here: https://www.mytuxedo.com.au/returns-policy
Kind regards
Dave Butcher
Customer Service Manager
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