Mytriponline 

Beware of the 79€ subscription charge!!

I was happy to pay €11 for the Airport Fast Track voucher, but had no intention of paying for a 3-monthly subscription.
The €79 subscription charge is hidden in the fine print - which most people, like myself, are unaware of, untill the deduction is made from our account.

This is unscrupulous. I await the cancellation confirmation.

Victor Lee

Agree with all comments. This is a scam so completely avoid. Luckily my bank spotted this as a dodgy company and asked me to verify £79 payment before it left my account.

SCAM SCAM SACM
Yes - scam company
They have taken 79 Euro without my consent
Stay away

SCAM - DO NOT USE

Have never done a review before but this farcical company has made me.

Like a cartoon scam company they ask for a £1 payment but in the small print you are auto signing up for a £79 subscription.

You only have three days to cancel - so if you see this, make sure you cancel instantly.

Awful, awful company whose revenue clearly only comes through catching people out with this.

This company is an absolute disgrace. I booked a rome colosseum with them ONCE, and suddenly they charged me €79 without any warning, no email, no explanation – NOTHING. I never agreed to any membership, subscription, or extra service. This is pure theft.

They are scamming people in broad daylight. It’s disgusting that they can operate like this. I’ve contacted my bank to block them permanently, and I’m filing a police report for fraud. If you value your money and peace of mind, STAY FAR AWAY.

Same experience as the rest of the posts here. I went online to check in with Lufthansa, then was redirected to their site to pay one euro for doing so. I assumed it was an external service Lufthansa was using, until 3 days later MyTrip Online took 79 euro from my account for a 'subscription' I was unaware of. My bank (BBVA) told me to negotiate a refund with the company. After much back and forth they have agreed to refund 20%. However I very much doubt this will ever arrive and I don't want them to have my credit card details. Instead will report them as a fraud to Visa.

Don not pay even 1 dollar through Mytriponline. Do not do your check in there. As soon as you share your card info they will automatically signed up to something you are not even aware of and then they continously charge you huge amount of mony in our case 128 Cad dollar from an account in Nicosia. Do not trust them.

TOTAL SCAM. Don't pay £1 or 1 EURO. If you do go straight to your bank and block this company.
They will attempt to take £79 via some sort of regular subscription, which you have not knowingly signed up to.
I was trying to check in online for a flight, which sent me through to a link to this company. You think you are doing the right thing at the time.
Thankfully, my bank SANTANDER sent me a message blocking my-trip-online from taking £79.
I called my bank, but they mentioned about issues with parent companies attempting to take payment from my credit card details. Therefore, I cancelled my credit card.

SCAMMERS. Booked a flight to Spain via Skyscanner, who proceeded to take me to Booking.com where I was told I needed to pay £1.00 to MyTripOnline to "check in" which I thought nothing of!! Within two weeks they have taken £79 twice from my bank account. Looking back I should have taken more care when it said Mytriponline were based in Nicosia.

Somehow I redirect to this shady website when doing my checkin. I was asked to pay £1 to confirm my card details, 4 days later I woke up to a £79 charge for additional checkin. They operate on a subscription bases - £79 every 3 months, wether you fly or not. I don't understand how is this legal.

79€ really? What for! Luckily I used my back up account and had insufficient balance. Automatically blocked it!

Terrible. I purchase Eiffel Tower tickets. No mention of a subscription. They emailed me to say they could not give me the tickets for the Eiffel Tower so I requested a refund. They refunded me less than I paid and then charged me for a subscription I was not made aware of.
Their terms and conditions state that if they cannot fulfil the order, they will not take payment. Well the did! And a lot more than I agreed too. I contacted them and pointed out their contract terms and they have still refused to refund me. I have raised a complaint and disputed the payment in the credit card.

AVOID THIS TERRIBLE COMPANY.

I was promised an online checkin through Mytriponline. It was never done, so I had to abandon it. Now I keep getting messages from my bank telling me about a Mytriponline booking on my credit card for the sum of 79 Euros which is cancelled. The address is listed as Nicosia, Cyprus. This looks suspicious. There is no response from customer services, despite repeated requests.

My trip keeps trying to charge £79 from my account and I still haven't found out why. Feels like a scam

SCAM ALERT!!!! SCAM ALERT!!! I was trying to check into a flight and this phishing came up - its name was very similar to the organisation I had booked my ticket through. I had to pay 1euro - after paying it I realised it was a scam - they instantly requested more money - I said no - unfortunately they already had my bank details - next thing i see 79 euro withdrawn from my account. I NEVER SIGNED UP FOR A SUBSCRIPTION!!! IT HAS TAKEN A LOT OF EFFORT TO CANCEL

I have tried to buy a fast track pass in an airport. The fast track came way too late, so that was useless to start with. But then somehow they enrolled me in some membership programme and tried to charge me 79 a few days later. Luckily my bank (Monzo) stopped the payment and asked me about it. Avoid!

An online scam from an unethical company!
I was in a rush to check in online an inadvertently clicked on this page without actually understanding that I was not checking out on the airlines page. I ended up being charged £1 and it wasn't until a few days later, when £79 was extracted from my bank did the penny drop.
Still unsure what I signed up for and unclear what service they provide (as I still had to check in in person for my flight).
Company have agreed to refund 20% of the fee I paid even though I did not knowingly pay for a check in service (check in on airlines is free btw!) and I never received the service paid for.

It is a reflection of modern times where companies are happy to scam people out of money with click bait links.

I was trying to book Museum' tickets for my Paris trip with my partner, and found a site through Google Maps called “Places to Go” linking to "My-Trip-Online" (not related to Mytrip.com) — it looked like a good deal (10 euros cheaper for 2 ppl), even included audio guide tours, so I went for it. When I placed the order, I noticed there was a sneaky checkbox hidden in the terms binding with the normal terms — agreeing to a subscription term that would charge €79 if you didn’t cancel in time. A scam. No big deal. I’ll just make sure to cancel it in time.
A bit later, their customer service emailed me saying:
"Sorry, no tickets available that day. Want to pick a different date?"

But I was only in Paris for 2 days, so I said no thanks, please refund the tickets. They did it.
I also got the subscription thing canceled and never use their service again.

Then... a few days later they still charged me €79.

I emailed them, and instead of admitting they messed up, they were like: "It seems you don't like our service. Here’s 20% back as a goodwill refund. You won't be charged next time."

Seriously? They totally ignored the fact that everything has been cancelled and their own cancellation terms, and just kept pretending I didn’t like the service. We repeated the conversation several times. They alway said "I am not satisfied with the service" and they were only willing to give the partial refund.

SCAM beaware,
Unauthorized charge and poor customer service — Beware!:
I only wanted to book a museum ticket,
They have cancelled the booking last minute and left me with no solution, tried to call customer service they were very rude and hanged the phone my face!
The next day I was shocked to find an unexpected charge of on my account from Mytrip.com without receiving any booking confirmation or service. I never authorized this payment, and when I reached out to their customer service, I got no meaningful response or assistance.
I tried multiple times to get a refund or even a clear explanation, but my requests were ignored.
I strongly caution anyone considering booking through Mytrip to be very careful. Monitor your bank accounts closely, and if you see any suspicious charges, act quickly.

Scammers. Beware if you sign up just for updates on a purchase you lose €79 because they join you as a member. All I had wanted was to check the online status of 1 x museum ticket €20 which wasn't even available. They took several hours to send the ticket anyway which is a breach in Consumer Law and renders it useful. I've asked for a refund of €99 and for for them to remove my details in line with GDPR - and will request a copy of my data and account deletion.
My lawyer advises that just because a company writes something in fine print doesn’t mean it’s legally enforceable. In this instance:
• It was certainly not clearly presented or communicated.
• It was bundled into a ticket sale deceptively by auto-adding a membership.
• I didn’t knowingly consent to it - by ticking a box when the consent of the terms were hidden or unclear

The average person wouldn’t expect a membership fee when just trying to buy a ticket, this likely to have have violated EU consumer protections to include:
• Unfair under the EU Unfair Contract Terms Directive (93/13/EEC).
• Misleading under the Unfair Commercial Practices Directive (2005/29/EC).