Very nice experience with this support. It's a very nice human communication, understanding and responding. Not some very bad AI :S And this support even human level has been very very good and supp... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
It only took 2 emails to clear up the confusion of a free trial costing $9.99 & the app not what I was looking for. A refund is on the way & I appreciate the quick response from the customer service t... Näytä lisää
Yritys on vastannut
I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... Näytä lisää
Yritys on vastannut
great app! it's very convenient to monitor plants and track when and how to care for them. also understand what's missing from the plant or what I'm doing wrong.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Yhteystiedot
Florinis 7, Greg Tower, 1065, Nicosia, Kypros
- trust@myplantin.com
- myplantin.com
4,3
Erinomainen
466 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Your prompt reply was appreciated.
29. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thanks for the 5 stars, Phyllis! 🌿
We’re really glad our quick response helped you out. If you ever need anything else, don’t hesitate to reach out - we’re always here to help!
PlantIn Team 🌱
I’m so impressed the their customer…
I’m so impressed the their customer service! Very helpful and responsive.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Heather,
That’s wonderful to hear—thank you so much for sharing this!
We’re really glad our team could be helpful and responsive to you. Providing friendly, effective, and timely support is very important to us, and it means a lot to know you felt well taken care of.
If you ever have questions or need assistance in the future, we’re always here to help!
PlantIn Team
I appreciate you being gracious and…
I appreciate you being gracious and understanding why I can’t use the app I need something that stays up to date on today’s market because I sell some of my coins thank you Shirley Kopecy
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
That’s wonderful to hear- thank you so much for sharing this, Shirley!
We truly appreciate your graciousness and understanding. We know how important it is to have up-to-date information, especially when you’re selling coins.
If you ever have questions or need assistance in the future, we’re always here to help!
PlantIn Team
Great Experience
I contacted customer service and they were lightning fast and very easy to work with!
28. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
That’s fantastic to hear- thank you so much for sharing this!
We’re thrilled that our customer service team was incredibly quick and effortless to collaborate with. Providing swift and seamless support is very important to us, and it means a lot to know you had a great experience.
If you ever have questions or need assistance in the future, we’re always here to help!🌱💚
PlantIn Team
It was good enough for the…
It was good enough for the circumstances.
15. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Dave,
Thank you for sharing your thoughts!
We’re glad to hear it was good enough for the circumstances.
We’re always here to help make things better whenever you need us. Don’t hesitate to reach out anytime!
PlantIn Team
It takes a real professional to listen…
It takes a real professional to listen to your concerns and address them head-on. I love their Customer Service. Attentive. Effective. Professional.
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Hi there,
Thank you so much for your wonderful feedback! 🌟
We’re thrilled to hear our team’s attentive, effective, and professional customer service made such a positive impression. Listening and addressing your concerns is what we’re here for!
Always happy to help whenever you need us.
PlantIn Team
Good they refund me without problem
Good they refund me without problem. Thank’s
26. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
That’s great to hear - thank you!
We’re really glad we could process your refund quickly and without any hassle. Our goal is always to make things smooth and stress-free.
If you ever decide to come back, we’d be happy to have you again. Thanks for sharing your experience! 🌱💚
PlantIn Team
Never used
Never used whatever service you are charging me for. Please cancel!!!!!
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Hello Murff,
We’re really sorry for the frustration this caused!
We understand how upsetting unexpected charges can be, and we’re here to help make this right. Please don’t worry - our support team can assist with canceling your subscription and reviewing the charge for you.
To do so, we kindly ask that you contact us directly at trust@myplantin.com with all relevant details, including the email addresses involved and any transaction references.
We appreciate you bringing this to our attention and are committed to assisting you in resolving it as quickly as possible.
Best regards,
PlantIn Team🌱
Excellent customer support
One thing I can certainly say about the customer service that I received from the Plantin app customer service representative is that she was really professional and amicable. She listened to my concerns, and I am very satisfied with my outcome.
6. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Wow, thank you so much for sharing this! 🌱
We’re truly happy to hear that our customer service representative made you feel heard and supported. Providing professional, friendly, and caring assistance is very important to us, so your words mean a lot!
PlantIn Team 🌱
I ordered the trial subscription
I ordered the trial subscription . I canceled it after 2 days . They took money out of my bank account 2 times already for the trial subscription and for a premium subscription. A total of $40.00 and continue to ignore my request for a refund . It’s been almost a month and I’ve heard nothing from them and no refund . I would not recommend this app to anyone .
8. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Connie,
Thank you for sharing your experience. We’re truly sorry for the frustration and inconvenience caused by the charges and the delay in resolving your refund request - we understand how upsetting this must feel.
This is not the experience we want for our users. We take billing and refund concerns very seriously, and we’d like to investigate your case as soon as possible. Please contact us directly at trust@myplantin.com with the email address used for your account, payment details, and any transaction references so our team can review the situation and work toward a resolution.
We sincerely apologize for the stress this has caused and appreciate you bringing it to our attention. Our goal is to ensure fairness, transparency, and proper support, and we hope to make this right.
PlantIn Team 🌱
I tried the Plantin app and decided it…
I tried the Plantin app and decided it wasn't for me. When I asked to cancel Plantin was very helpful no stress. It was canceled right away and refunded. I appreciate the way things were handled .
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thanks for sharing your experience with us! 🌱
We’re glad to hear that canceling was easy, stress-free, and handled right away - along with your refund. Making sure things are smooth and respectful, even when someone decides not to continue, is really important to us.
We appreciate your kind words and the chance you gave PlantIn. If you ever come back, we’ll be happy to welcome you!
Growing together,
Your PlantIn Family 💚
When I submitted my question they…
When I submitted my question they responded right away.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Aww, thank you so much for your kind words! 🌟
We’re really happy to hear that our team responded to your question right away. We love being here to help whenever you need us!
If you ever have more questions or need assistance, just give us a shout. Wishing you all the best!
PlantIn Team 🌱
Client support
I had purchased the subscription by mistake and couldn’t manage to cancel it. Customer service responded very quickly and cancelled the subscription on my behalf. Very professional, thank you.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thanks for the 5 stars, Chiara! 🌿
We’re really happy to hear our customer service team was quick to help and made canceling your subscription easy. We’ll be sure to pass along your thanks—it means a lot to us!
If you ever need anything else, we’re always here for you. Wishing you all the best!
PlantIn Team 🌱
I asked them for a refund that was a…
I asked for a refund, it was a mistake. I never subscribed to the product, it was a accident and they gave it right back. easy and simple...
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Crystal,
Thank you for taking the time to share your experience with us.
We’re glad to hear that when you reached out about the mistaken charge, our team was able to quickly review your request and issue the refund without any complications. Providing fair, prompt, and understanding support is very important to us, and we’re happy we could resolve this for you smoothly.
We truly appreciate your feedback and your trust, and we’re always here if you need any assistance in the future.
Warm regards,
Plantin Team 🌱
Ich bedanke mich sehr
Ich bedanke mich sehr, dass Sie sich meinem Problem angenommen haben und es umgesetzt haben. Das zeigt Seriosität und ich werde Sie auf jeden Fall weiterempfehlen. Vielen lieben Dank, Patricia Nipps
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Patricia,
Thank you so much for your thoughtful and generous message.
We truly appreciate you taking the time to share your experience. It means a lot to hear that our team was able to take ownership of your concern and resolve it professionally. Providing reliable, attentive support is something we take great pride in, and your kind words affirm that commitment.
We’re especially grateful for your willingness to recommend us—there’s no higher compliment. Please know that we’re always here should you need assistance again in the future.
Warm regards,
The Team 🌱
It didn’t work for my coins
It didn’t work for my coins , they where not recognized. But the support was helpful and kind , thank you very much.
26. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Claudi,
Thank you for taking the time to share your experience with us.
We’re sorry to hear that your coins were not recognized as expected, and we understand how frustrating that can be. While we regret the inconvenience this caused, we’re glad to know that our support team was able to assist you in a helpful and kind manner.
Your feedback is truly appreciated, as it helps us identify areas where we can continue to improve and ensure smoother functionality for all users. Please rest assured that we take matters like this seriously and are always working to enhance the reliability of our service.
If you have any further questions or need additional assistance, our team is always here to help.
Warm regards,
PlantIn Team 🌿
Vastaus yritykseltä PlantIn app
Dear Ramona,
Thank you so much for taking the time to share your kind feedback.
We’re delighted to hear that you found our team polite and courteous—those values are at the heart of how we strive to support our users every day. Your words mean a great deal to us and truly motivate our team to keep delivering a positive, respectful experience.
We’re grateful for your trust and are always here if you need anything in the future.
Warm regards,
The Team 🌱
Margaret made it easy to cancel
Margaret made it easy to cancel. Thanks so mcuh.
18. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Aww, thank you so much for your kind words, Judy! 🌱
We’re really happy to hear that Margaret made the cancellation process easy for you. We’ll be sure to pass along your thanks to her - it will truly make her day.
If you ever decide to return or need help with your plants in the future, we’ll be right here. Wishing you all the best!
PlantIn Team 🌱
Customer service was ok
Customer service was ok, considering the holidays...not great. The apps stink!
30. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Bobbe,
Thank you for sharing your honest feedback with us.
We’re sorry to hear that your experience with the app did not meet your expectations and that our customer service fell short during the holiday period. While response times can occasionally be impacted during peak times, we understand how important timely and effective support is, and we regret any disappointment this caused.
Your comments about the app are especially valuable to us. Feedback like yours helps us identify where improvements are needed, and we take it seriously as we continue working to enhance both functionality and overall user experience.
We truly appreciate you taking the time to share your thoughts. If there’s anything further you’d like to discuss or if we can assist you in any way, please don’t hesitate to reach out at support@plantin.xyz.
Kind regards,
PlantIn Team 🌿
I think you are fine just not for me…
I think you are fine just not for me right now.Thank you for refund I do need it.
17. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for your honest and kind message, Marilyn 🌱
We completely understand that PlantIn may not be the right fit for you right now, and we’re glad we could process your refund when you needed it. There are no hard feelings at all - your comfort always comes first.
If things change in the future, we’ll be here and happy to help. Take care and wishing you all the best! 🌿
Best regards,
PlantIn Team
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Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
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Lue lisää muunlaisista arvosteluista.
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Tutustu Trustpilotin arviointiprosessiin.
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Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.