Mypicture.com.au Arvostelua 

4 833
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

I give it 4 stars. This is the value for money factor. The product is sent from Germany despite it suggesting otherwise, and I’m fine with that. Wait time was minimal and service was good. The missing... Näytä lisää

Saanut 1/5 tähteä

I ordered 3 pictures prints, the 1st order went well. The 2 order 1 picture arrived damaged. It is impossible to report the damage via AI, it was a complete waste of time. I attempted to order 2 hange... Näytä lisää

Saanut 5/5 tähteä

10/10 for actual product. Online range is great- so easy to upload the pics you want, I like you can adjust the sizing and formatting. From order to delivery was 1 week- so helpful for Xmas pressies.... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Wow! I had decided that I needed to lower my expectations so as not to be disappointed. But when I received my order (10 88-piece jigsaws, each a different photo) I was absolutely blown away with the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Valokuvien tulostuspalvelu
  2. ja myös
  3. Digitaalipainotuotepalvelu
  4. Lahjatavaraliike

Yrityksen kirjoittama

With over 15 years of experience, Mypicture.com.au specializes in turning your cherished memories into stunning wall art and personalized home decor. From elegant, framed prints to vibrant canvas prints, we offer a variety of ways to showcase your favorite photos. Looking for something unique? Our personalized blankets add a cozy touch to your space, while poster prints, and sleek metal prints provide a modern way to decorate your home. Each product is crafted with attention to detail, offering the perfect combination of quality and affordability to bring your memories to life in style. Whatever your vision, Mypicture.com.au has the perfect solution to enhance your home with personal, meaningful artwork.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

5 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 88 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(4 833)

48 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great quality very clear and the colour…

Great quality very clear and the colour is good

12. lokakuuta 2024
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. We are glad to hear that you are satisfied with the quality and appreciate your feedback.

Saanut 5/5 tähteä

Great service and products look…

Great service and products look awesome, I think the speed of order to delivery is exceptional and the update on order progress really put my mind at ease

12. lokakuuta 2024
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. We are glad to hear that the service met your expectations. We appreciate your feedback and will take it into account as we strive to maintain our standards.

Saanut 5/5 tähteä

Fantastic!

Products came very quickly.
Fantastic quality and even better price.
Will buy again from this company and have recommended to family.

10. lokakuuta 2024
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Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. We appreciate your recommendations and will take your feedback into account. We look forward to serving you again in the future.

Saanut 5/5 tähteä

Spectacular

Beautiful canvas prints, way better than normal framed photos

10. lokakuuta 2024
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Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed the canvas prints and appreciate your feedback.

Saanut 5/5 tähteä

Canvas pictures are great

Canvas pictures are great, easy to order, clear instructions

10. lokakuuta 2024
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. We are glad to hear that you found the process straightforward and satisfactory. Your feedback is appreciated.

Saanut 5/5 tähteä

Amazing work

Amazing work

10. lokakuuta 2024
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Vastaus yritykseltä Mypicture.com.au

Thank you for your positive feedback. We're delighted to hear that you are satisfied with our services. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future.

Saanut 5/5 tähteä

Great

Great, quick service.

29. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. We are delighted to hear you were satisfied with the service provided. Your feedback is appreciated and helps us maintain our commitment to excellence.

Saanut 1/5 tähteä

Poor quality all round

Poor quality all round

29. syyskuuta 2024
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

We regret to hear about your dissatisfaction. We appreciate your feedback and will take it into account as we strive to improve. Thank you for sharing your thoughts with us.

Saanut 5/5 tähteä

Bloody brilliant

Bloody brilliant, I've shown everyone, they all love it and are planning their own.

29. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. It's wonderful to hear that it has been well-received by others and has inspired them too. We appreciate your feedback!

Saanut 5/5 tähteä

Yes excellent

29. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

We appreciate your positive feedback and are glad to hear you had an excellent experience. Thank you for sharing your thoughts with us.

Saanut 5/5 tähteä

Beautiful canvas’s

Beautiful canvas’s. Very happy with them

29. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your positive experience. We're delighted to hear that you are very happy with your purchase. Your satisfaction is important to us and we appreciate your feedback.

Saanut 5/5 tähteä

Great resolution

Uploaded a photo off my phone for a 120x80 canvass, thrilled with how it came out - resolution and colours much better than it looked on my phone, really pleasantly surprised with whole process. Easy. Cheap. Looks great.

25. syyskuuta 2024
Oma-aloitteinen arvostelu
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

We're delighted to hear that the final result exceeded your expectations and that you found the process convenient and affordable. Thank you for sharing your positive experience!

Saanut 5/5 tähteä

First time satisfied customer for Mypicture canvas

This is the first time I have used Mypicture and my order was prompt and the two canvas pictures I ordered were exactly as described and packaged very well for delivery. I would definitely recommend Mypicture and will be using them again. Thank you

15. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

We're glad to hear that your experience met your expectations! Thank you for choosing us and for your recommendation. We look forward to serving you again in the future.

Saanut 2/5 tähteä

I am writing to express my…

I am writing to express my disappointment with the aluminium prints I recently ordered from your company. These prints were intended for an upcoming exhibition, and I placed the order well in advance to ensure everything would be perfect.
Unfortunately, upon receiving the prints, I was shocked by the poor quality. Each print had several issues:
The corners of each print were crushed and not square.
The surface of the prints was not smooth as expected for aluminium prints; instead, they appeared to have a matte finish.
There were visible lines through some of the prints, which significantly affected the overall appearance.
I would like to emphasize that the packaging was intact and well-done, so the damage and quality issues seem to be related to the printing process itself.
Additionally, I attempted to go through the proper channels to file a complaint, but I encountered significant difficulties. The system repeatedly threw me out when I tried to upload photos and required me to click the “I’m not a robot” checkbox multiple times. Despite trying for over an hour, I was unable to successfully submit my complaint.
Given the importance of these prints for my exhibition, I request an immediate reprint of all the affected prints with the correct specifications: smooth aluminium finish without any lines or damage. Alternatively, I would appreciate a full refund.

25. syyskuuta 2024
Oma-aloitteinen arvostelu
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

We are sorry to hear about the issues you experienced with your order. We will take your feedback into account and review the concerns mentioned. Please send us your order number or contact information so we can reach out to you via email to discuss this further.

Saanut 5/5 tähteä

Great quality prints…

Thoroughly impressed with the quality of the prints and really liked seeing the status of my order throughout the whole process.

15. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

We are thrilled to hear about your positive experience. Thank you for sharing your feedback. Rest assured, we will take it into account as we continue to improve our services.

Saanut 1/5 tähteä

JUST DON'T BOTHER. TRY ELSE WHERE PRINTING IS DONE PROPERLY IN AUSTRALIA

Needed large artworks prints for a special birthday surprise. Canvas prints came back with white edges even though I selected a 'stretch' edge border as they come highly recommended on their website. Their website even shows how it would look with a 'stretch' edge when choosing that selection. It gets delivered and the canvas prints which are dark art prints have completely white edge borders. I email back for help as they say they are "passionate" about printing and they accuse me that the white edge border comes from my print data?!!! That's the whole point of a stretch border...you stretch it! Especially if the artwork is a dark image. Not only that, some of the white edge is on the front of the print so it looks like they can't even stretch the canvas or use a stapler properly. If you can't be bothered why go into the printing business?!!! You are not going to get very far in the small business world if you can't admit you and your staff get things wrong and offering up a discount but with "a limited time to respond" to coerced me to spend more money when I wouldn't have to talk to you and spend more money if you got it right in the first place!!!

18. syyskuuta 2024
Oma-aloitteinen arvostelu
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

Thank you for sharing your feedback. We invite you to elaborate on the issues you've described with your order. Please send us your order number or contact information, so we can reach out to you via email to discuss further. We take your feedback seriously and will take it into account.

Saanut 1/5 tähteä

Do not buy from this company horrible canvas

Do not buy from this company horrible quality prints on the canvas my family photos where taken by a photography the print quality is horrible the pixels are blown out across 5 different pictures I went off the reviews thinking it looked good but I was wrong I don’t believe any positive feedback i have read after what I received shipping and delivery is just as bad no I lie is worse! Horrible system in place I would recommend anyone looking to use this company don’t bother it is cheap and nasty buyer beware it is not worth the disappointment

20. syyskuuta 2024
Oma-aloitteinen arvostelu
Mypicture.com.au-logo

Vastaus yritykseltä Mypicture.com.au

We appreciate your feedback and are sorry to hear about your experience. We take all feedback into account and would like to discuss the issue in more detail. Please send us your order number or contact information so we can reach out to you via email.

Saanut 5/5 tähteä

A perfect ways to display my art.

The framed canvass always look fantastic, and as they are of my color pencil drawings I am fussy. The colors are clear and vibrant, They are wrapped and packaged securely and are delivered promptly right to your door. Thank you.

15. syyskuuta 2024
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Vastaus yritykseltä Mypicture.com.au

We appreciate your feedback and are delighted to hear that you are pleased with the quality and delivery of our products. Your satisfaction is important to us, and we look forward to serving you again in the future.

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