Service client incroyable !!! Réponse rapide resoue vite le pb aide énormément ! L'application est genial je la recommande a toute qye ca soit pour se remettre au sport travailler des muscles profo... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Money charged again for an app I don’t even use Once again, money has been charged from my account, even though I do not use this app and, to my knowledge, I do not have an active subscriptio... Näytä lisää
Yritys on vastannut
I had subscribed for an 84 days period Taichi walking programme but took ill and was unable to make use of it. Then suddenly I had money deducted from my account for a 12 weeks period. No message was... Näytä lisää
Yritys on vastannut
This has been a great experience so far! I downloaded this app to try some workouts, and I was really happy with the trial. The workouts are easy to follow and especially suitable for beginner... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
340 S LEMON AVE #1402, CA, 91789, Walnut, Yhdysvallat
- support@myorganicapps.com
- myorganicapps.com
3,9
Hyvä
769 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Burla
Burla! Você compra 1 mês de serviço, eles começam de cobrar todos os meses sem Você saber... Quase 1 ano eles cobraram o valor 29,99$/mês sem avisar-me e enviar-me as faturas. Descobri este roubo por acaso...
4. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello Olga!
We completely understand your concerns, and we’d love the opportunity to assist you further. We would like to clarify that our app runs on a subscription model, giving you continuous access to features and updates as long as your subscription is active. The details of your plan were sent to your email address after registration - please check your Inbox and Spam folders.
To cancel your subscription:
1. Log in to your paid account.
2. Go to Profile Settings — Manage Subscription.
To help us resolve your case more quickly, please email us at info@myorganicapps.com and include this ID number in your message — T25.
Your satisfaction is important to us, and we’re committed to helping you as soon as possible.
Best regards,
Organic Apps Team
Exploitative practices
These people don’t send receipts or acknowledge that you are signed up for their subscription in any way shape or form so you just get charged even if you have never used the app. When you reach out to them, they say oh well we can refund you $15 per our policy after charging me $150 unacknowledged . This type of exploitative business practice should be illegal. Shame on you.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello Syeda,
We are sorry to hear about your disappointing experience with our service. Please accept our apologies for the frustration this has caused you. We are committed to making this right.
We want to assure you that a confirmation email with your subscription details is sent to every customer upon sign-up.
To clarify how our service works:
We operate on a subscription basis, which renews automatically according to the terms shared during sign-up.
Canceling the subscription is separate from deleting the app, and we always aim to make this process as straightforward as possible for our users.
Our team has reviewed your case and taken steps to address the issues you raised.
We would be grateful for the opportunity to regain your trust. If you are willing, please share any further thoughts or suggestions with us directly at info@myorganicapps.com.
Thank you for bringing this to our attention, and thank you for your understanding.
With sincere apologies,
The Organic Apps Team
Amazing app
Love the app! I really enjoy how clear and easy the exercise demonstrations are — they make it simple to follow along and feel confident I’m doing everything correctly. I also like that the program starts gently, which is perfect for beginners like me who are just getting into Pilates.
The meal plans I’ve tried so far are delicious and surprisingly filling! I do wish there was an option in the app to customize or log alternative ingredients. I’m lactose intolerant, so I often swap out dairy products, and it would be super helpful to be able to track those changes.
I follow a mostly pescatarian diet, so I sometimes struggle to find a plan that fits my preferences exactly. The one I’m using now is close, but it includes a bit more rice and grains than I’d like. A slightly better balance with more veggie and protein options would make it perfect.
Other than that, I absolutely love the app and how easy it makes staying consistent. I’m on day 11 and already down 5 lbs — feeling stronger and more flexible every day! 😍
2. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello Natasha,
Thank you so much for your kind words!
We’re thrilled to hear you’re loving the workouts and already feeling stronger — amazing progress! Your feedback on meal customization and dietary options is extremely valuable, and we’re exploring ways to make our plans more flexible to meet different needs.
Keep up the great work — we’re cheering you on!
Best regards,
Organic Apps Team
I am pleasantly surprised!
I absolutely love this fitness app! It offers a wide variety of workouts for all fitness levels, and the interface is user-friendly and easy to use. Since I started using it, I've noticed a significant improvement in my overall health. I highly recommend it to anyone who wants to stay fit and healthy!
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello Dasha,
Thank you so much for your amazing feedback! 💚
We’re thrilled to hear that you’re enjoying the workouts and already feeling the results. It means the world to us to know the app helps you stay fit and healthy.
Keep up the great work — we’re cheering for you every step of the way!
Kind regards,
Organic Apps Team
Please be very careful when you sign…
Please be very careful when you sign up. This company was taking money from my account for 18months. I believed that I had signed up for one month, to realise it had carried on for 18 months because they automatically renew your subscription.
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello!
We’re truly sorry to hear about your experience.
Please note: 1. Our app works on a subscription model — it renews unless canceled. 2. Deleting the app or your account doesn’t cancel a subscription.
To cancel: 1. Open the app and log in to your paid account. 2. Go to Profile Settings → Manage Subscription and follow the cancellation steps.
Please contact us at info@myorganicapps.com and include the ID T23 in your message to have your subscription status promptly checked. We're willing to help.
Best regards,
Organic Apps Team
Truffatori! Ammettono la truffa e non rimborsano, proponendo meta' e poi nulla!
Se fosse possibile darei meno 5! Non avendo controllato ne capendo cosa fossero mi ritrovo minimo 19.99 euro prelevati ogni mese da giugno 2024! Le email erano finite tra lo spam. . non ho mai usato e ricevuto nulla, forse avrò visualizzato un post pubblicitario e cliccato per errore qualche prova gratuita ma ne dubito. Scrivo e ammettendo la truffa mi offrono un rimborso di tutto il 2025 più un anno gratis, chiedo a ragione il rimborso del totale e tornano indietro prima dicendo che rimborsano solo da marzo 2025 e poi niente, dicono di procedere via paypal perché cosi calcolano di rimborsare solo 180 giorni. Dei veri traffichini, truffatori che pensano di fare la cresta e ottenere sconti da chi hanno truffato!!! li denuncero' alla polizia postale e faro' le contestazioni paypal . Non avevo neanche idea di cosa fossero! Adescano con un sito free trial e poi ti ritrovi gli addebiti senza aver richiesto nulla. E lo hanno anche ammesso! Denunciateli tutti! E evitateli , scappate!
E mi devono piu 280 euro!
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Ciao Sonia,
Ci dispiace molto leggere la tua recensione e comprendiamo quanto possa essere frustrante questa situazione.
La nostra app è basata su abbonamento, il che significa che il costo del piano viene addebitato in anticipo e l’abbonamento è previsto per il rinnovo al termine del periodo. Ti informiamo che queste informazioni vengono sempre mostrate prima di completare l’acquisto.
Ti permettiamo di chiarire: tutti i pagamenti sono stati completati in sicurezza tramite l’autorizzazione PayPal, il che significa che ogni transazione è stata confermata direttamente accedendo al tuo account PayPal. Senza questa conferma, l’abbonamento non avrebbe potuto essere creato.
Ti abbiamo offerto una compensazione entro i limiti della politica di rimborso PayPal.
Vogliamo sottolineare che non addebitiamo mai ai clienti al di fuori del sistema PayPal e non abbiamo accesso ai tuoi dati finanziari. Il nostro obiettivo non è mai stato ingannare, e ci impegniamo a risolvere i problemi in modo trasparente all’interno delle possibilità disponibili.
Se vuoi, siamo disponibili a continuare questa conversazione direttamente tramite il nostro team di supporto, così da poterti assistere ulteriormente.
Team Organic Apps
L'application ne fonctionne pas
UPDATE : Après courrier de réclamation, je viens d'être remboursée...
C'est dommage car cette application avait l'air vraiment intéressante. Merci en tous cas d'avoir traité rapidement mon dossier ... 🤍
L'application ne fonctionne pas. Mais par contre on vous débité. la totalité et ensuite un remboursement de la moitié ce qui prouve bien la faute de cette société. A fuir !!!
On m'annonce un remboursement intégral alors que je n'ai été remboursée que de la moitié !!
22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Bonjour Juliette!
Nous vous remercions de nous avoir contactés directement. Votre plan a été annulé avec succès et le remboursement intégral a été initié. Nous apprécierions également votre réponse pour nous aider à améliorer votre expérience avec l'application et suggérer une meilleure solution qui vous convienne.
Votre avis nous intéresse vraiment et nous attendons votre réponse avec impatience.
Cordialement,
L'équipe Organic Apps
Don’t download app
I downloaded this app,
I got to the first page of the app where you select your plan subscription,
I never selected anything. I closed the app and didn’t think much of it.
I realize they took a payment of £32.99 out of my bank account.
I didn’t know who this was so I got in contact with my bank and raised an unknown payment with the fraud team.
My bank refunded me the payment.
I cancelled my card and ordered a new card.
2 days later they took out another £32.99 out then 2 weeks later another £32.99 went out of my account.
I received a random email from my organic app with an invoice and on the email there was a link to cancel my subscription.
Which of course I clicked which was a link to a website with no information on how to cancel your subscription.
It was a link to update payment method.
I deleted my card details which was there. ( I don’t know how they got my card details which is scary)
Another 2 weeks later another payment went out.
Again I emailed them stating I don’t know who you are, but I don’t want your subscription, and I have contacted the fraud team with my bank.
I received a email stating they will cancel my subscription but I can also do this if I login and go to my profile.
I don’t have a profile as I didn’t click or choose any subscription.
They have offered me a $15 refund???
This is a scary scam which came from me downloading there app!!!
They was able to get my bank details, I’m not sure how!!
Stay away!!
4. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello Samantha!
Thank you for bringing this to our attention. We sincerely apologize for the frustration this situation has caused.
We would like to inform you that we have thoroughly reviewed your case and provided a full refund. Please check your inbox for our message.
If you have any further questions or did not receive our email, please don’t hesitate to contact us directly, and we will assist you promptly.
Once again, we apologize for any inconvenience this may have caused and appreciate your patience.
Best regards,
Organic Apps Team
Response to the reply from Organic Apps
The offer I received from Organic Apps is not useful to me. They offered me the original refund of $19.99 plus an additional year of free access to the app’s premium features. This is not a special offer since it is an app that doesn’t meet my needs, which is why I didn’t intend to subscribe to it when I looked at it originally.
I downloaded the app June 2024 and after looking at it decided I wasn’t interested. I just realized yesterday that they have been charging my Apple Card $19.99 a month for 13 months. I downloaded the app again to try and log on to cancel, but it didn’t recognize my email address. I followed the directions they recommended to get to my account. I never found my account. I emailed them with the information and the response was that they canceled the auto renewal and offered me a refund of one month. This whole scam has cost me way too many hours of my time and $259.87. A refund of $19.99 is unacceptable!
4. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello Colleen,
We appreciate your feedback and truly regret the inconvenience you've experienced with the subscription and account access. It’s frustrating to feel unheard, and we’re taking your comments seriously to improve our support. Your experience matters, and we have initiated a full refund.
If you ever need help or have questions, you’re always welcome to contact us—we're here for you and hope to provide a better experience with the app in the future.
Kind regards,
Organic Apps Team
Buongiorno
Buongiorno! Ho scaricato l'app a gennaio '25, sembrava proprio quello di cui avevo bisogno, ma purtroppo cosi non era. Dopo molti giorni si è sbloccato il "day 2 di esercizi", e quando ho visto il mal funzionamento dell'applicazione, ho cancellato il mio abbonamento e ho richiesto il rimborso di quanto pagato - cosa che era anche pubblicizzata sull'app. Dopo aver mandato la mail al supporto clienti, ho ricevuto una risposta automatica e da gennaio ancora nulla. Oggi ho sollecitato nuovamente. Sono rimasta veramente delusa!
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Ciao Annamaria!
Apprezziamo che ci abbia contattato direttamente e siamo lieti che il problema sia stato risolto. Vi ringraziamo per la vostra comprensione e ci impegniamo a migliorare l'app per un'esperienza ancora migliore in futuro. Se avete bisogno di aiuto o avete domande, siete sempre invitati a contattarci: siamo qui per voi!
Cordiali saluti,
Team Organic Apps
Paying for nothing…
I kept seeing this program come up on my social media and thought to give it a try. I should have read the reviews first.
Yes they have workouts, but there is a cost for EVERYTHING extra. To download certain work outs, to store, to do this or that. Not to mention I was given ONE price when I did finally sign up and now I am being charged $19.99 montly for an app that I CANNOT use or log into. Trying to reach someone is impossible. I finally did the chat option with an AI response. When a representative did come on, it/she (because I don't know if it was automated or an actual Ashley on the line) responded that my subscription had been canceled. Did not greet me, or say anything personal, just "your subscription has been canceled". Customer service is everything, and this is nothing. Very diasppointed especially because I did see a few really good reviews. I've had the app a few months and still have not been able to use it.
22. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello!
Thank you for letting us know about the situation. We’re sincerely sorry to hear that you were having issues logging into your paid account — and especially that your experience with support left you feeling frustrated.
To access your plan, please follow these steps:
1. Tap the close button to exit the payment screen.
2. Tap “Log Out” in your Profile settings.
3. Select “Get Started”
4. Choose “Yes, I already have an account” and log in with your registered email and password.
If you forgot your password, use the “Forgot Password” or “Fast login without password” options.
We’d like to clarify that we don’t have any support agents by the name mentioned, and the type of interaction you described does not align with the standards we strictly follow. Our support team is committed to providing personalized and attentive assistance, and such a generic response would not be typical of us.
It’s possible that you may have reached out to a different service. We’d really appreciate it if you could double-check and get in touch with our official support team via info@myorganicapps.com with the ID T17, so we can look into the issue and assist you directly. We appreciate your time and are ready to thank you with a small gesture.
Kind regards,
Organic Apps Team
Arnaque !!
Arnaque !!! Impossible de télécharger l'application qui m'intéressait, d'autres me sont proposées mais elles ne m'intéressent pas !!! Depuis une semaine j'envoie des mail pour cesser l'abonnement et surprise aujourd'hui en plus des 6.96€ , 26.20€ me sont prélevés alors que je réclame sans cesse un arrêt. Comment faut-il faire pour que cela cesse !!!!
13. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Bonjour !
Nous comprenons à quel point des frais inattendus peuvent être frustrants, et nous sommes là pour vous aider.
Pour examiner votre cas, veuillez
1. Envoyez-nous un courriel à l'adresse suivante : info@myorganicapps.com
2. Indiquez le numéro d'identification dans l'objet - T16.
3. Joignez une copie de votre reçu ou une capture d'écran des frais.
Notre application fonctionne sur la base d'un modèle d'abonnement, vous donnant un accès continu aux fonctionnalités et aux mises à jour tant que votre abonnement est actif.
Si votre abonnement a été annulé avec succès, il est impossible que des frais soient prélevés.
Pour vérifier l'état de votre abonnement, veuillez vous connecter à votre compte payant et naviguer vers Paramètres du profil → Gérer l'abonnement.
Votre expérience est importante pour nous, et nous vous répondrons rapidement dès que nous aurons reçu votre courriel.
Meilleures salutations,
Organic Apps Team
This company is a scam
This company is a scam. Pure rip-off! They provide ZERO service or product and suck off customers that have signed up with a completely different company. They’re slick and dirty and I am contacting California’s Attorney General’s office about them, since they claim residence in Ca. They’re not. They’re overseas. Who communicates with customers at 6 am cst (4 in California, on a Sunday. You’re not so slick! You’re just dishonest and sneaky, and I’m about to check my records. You better hope I do not find any dollars paid to you through your con.
11. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello, Robbie!
We’re very sorry to hear about your experience. We truly regret that you feel this way and want to make things right. Our team contacted you on May 11 to offer support and clarification.To ensure you’ve received our letter, please check your spam or junk folders.
We’re available 24/7 to offer timely support at all hours, so users can get help when they need it most.
We value your feedback and are committed to offering a transparent and fair experience. Your prompt response will allow us to move forward and ensure your concerns are properly addressed.
Best regards,
Organic Apps Team
Untrustworthy!
Untrustworthy!! Lucky me that I blocked the future payment. After 13 times attempts stealing money from my account they send me a email saying there will be be no future attempts stealing…..but after some months the are still going! Scammers
4. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello, Mariana!
We’re sorry to hear about your experience and understand how frustrating it must be. Our goal is never to cause inconvenience, and we don’t authorize autorenewals after a subscription is canceled.
Our team reached out to you on May 7 with full details regarding your subscription, and we're currently awaiting your response so we can assist you further and make things right.
Your satisfaction is very important to us, and we're here to help every step of the way.
Kind regards,
Organic Apps Team
I have 2 charges for $19.99 and I have…
I have 2 charges for $19.99 and I have no idea what this is….. I see others have had similar issues.
4. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello!
We understand how frustrating unexpected charges can be, and we’re here to help. To review your case, please:
1. Email us at info@myorganicapps.com.
2. Include this ID number in the subject line — T17.
3. Attach a copy of your receipt or a screenshot of the charges.
Our app runs on a subscription model, giving you continuous access to features and updates as long as your subscription is active. To double-check your subscription status, please log into your paid account and navigate to Profile Settings → Manage Subscription.
Your experience is important to us, and we will respond to you promptly once we receive your email.
Best regards,
Organic Apps Team
When a customer sees your ad and wants…
When a customer sees your ad and wants to try your service, and her main focus is the fupa and waist line, how about you don’t start her off with exercises that require her to bend down in ways that her fupa prevents her from doing so and causes her to question her worth and existence. Shame on you. *sitting here writing this review in tears on the floor of my bedroom…money wasted
11. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello! We’re really sorry to hear about your experience. Your feedback is essential to us, and we understand how discouraging it can be when exercises don’t feel right. Our goal is to create an experience that fits your needs, and we’d love to help you find routines that are more comfortable and supportive. Please contact us at info@myorganicapps.com with the ID T16 icluded in your message, and we’ll assist you with alternative routines that align with your goals. Your experience matters, and we are here to make it right. Best regards, Organic Apps Team
L'application ne fonctionne pas
L'application ne fonctionne pas. Mais par contre on vous debite la totalité et ensuite un remboursement de la moitié ce qui prouve bien la faute de cette société. A fuir !!!
On m'annonce un remboursement intégral alors que je n'ai été remboursée que de la moitié !!
3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Bonjour Brigitte, Nous sommes sincèrement désolés pour cette situation. Nous avons examiné votre dossier et avons procédé à un remboursement intégral, compte tenu des problèmes liés à l'application. Nous vous avons envoyé une confirmation le 3 mars. N'hésitez pas à nous contacter si vous avez d'autres questions. L'équipe d'Organic Apps
Rip off merchants
I cancelled this app in dec 2024, only for them to take money from my account for two months after. Offering me a $7 refund and telling me I didn’t cancel it was a joke, sent them the screen shots of the cancelled subscription and they just ignored me !!! Avoid !!!!
1. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello, Emma,
We're sorry to hear about your experience. Our team sent you a full refund for the latest transaction on March 1st. Please drop us an email at info@myorganicapps.com if you don't receive our responses. We're ready to find a solution.
Best regards,
OrganicApps Team
Solo casi di prelievi che non si riescono a bloccare....
Vedo dalle precedenti recensioni che il mio problema - addebito per un abbonamento che mi dicono, ho fatto da pochi giorni ma in realtà non ho mai fatto, è piuttosto comune! L'unica cosa che posso aver fatto è guardare un post su Instagram... adesso mi dicono che per policy aziendale mi restituiscono la metà di quello che si sono presi! Sono tentata di accettare anche se è un furto, ma vedendo le esperienze riportate penso sia meglio chiudere al più presto! Sempre che la cosa non continui comunque viste le recensioni!
27. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Salve, Daniela,
La preghiamo di accettare le nostre scuse per la situazione. Desideriamo sistemare le cose. La preghiamo di contattarci all'indirizzo info@myorganicapps.com e di includere questo numero di ID nella sua e-mail: T15. Esamineremo il suo caso.
La preghiamo di notare che nessun addebito può essere applicato al suo conto senza autorizzazione.
Cordiali saluti,
Team di Organic Apps
I have NEVER even heard of this app &…
I have NEVER even heard of this app & yet it has suddenly taken £39.99 out of my bank account.
Can’t find anyway to cancel and don’t have an app on the 1st place to try and stop it through that.
Absolute scam of a company & no idea how they are getting personal details to just randomly take money out of mine & many others personal bank accounts !!
24. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Organic Apps Inc
Hello, Lisa,
We understand your concern about the unexpected charge. Please know that our app requires your explicit authorization for any transaction.
To investigate this matter further, please reach out to our support team at info@myorganicapps.com and attach a copy of your receipt or a screenshot of the charge you mentioned. We'll do our best to help.
To speed things up, you can include this ID number in your message — T14. We'll be waiting for your email.
Best regards,
Organic Apps Team
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