My Oralux Arvostelua 

Vastaus yritykseltä My Oralux

1 päivä sitten

Thank you so much for taking the time to share this! It's wonderful to hear Carlos guided you through the return process with such kindness, especially when the product wasn't quite the right fit for your situation. We'll be sure to pass along your thanks to him, and we truly appreciate you giving us the opportunity to serve you, even if this particular product wasn't the right match this time. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

1 päivä sitten

Thank you so much for taking the time to share this! It's great to hear it arrived on time and that you're finding it easy to use. We appreciate you letting us know about wanting a wall plug included with the charger, we'll be sure to pass that feedback along to our team for consideration, in the meantime, remember it's a standard USB-C cable, so any USB-C wall adapter you already have, like from a phone charger, will work just fine. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

1 päivä sitten

Thank you so much for taking the time to share this, Betty! It really means a lot that our team prioritized your safety by suggesting you check with your dentist first, rather than simply pushing the sale. That kind of honesty is exactly the approach we want every customer to experience, and we're so glad it left you feeling confident in doing business with us. If you have any questions about the product, we'd be happy to help guide you, please don't hesitate to reach out to us anytime.

Oralux Support Team

Vastaus yritykseltä My Oralux

1 päivä sitten

Thank you so much for taking the time to share this! It's great to hear you're finding it well made and easy to use, and that our customer service team responded quickly and professionally to your questions. After a few weeks, staying consistent with your daily sessions tends to help build toward the improvement you're looking forward to seeing. Just a quick tip: if you'd like to enhance the results even further, pairing your sessions with the GumRevive Gel is a great optional step to consider. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

3 päivää sitten

Thank you so much for taking the time to share this! It's wonderful to hear you're finding the customer service excellent and that you're happy with the results GumRevive is bringing to your teeth and gum health. Just a quick tip to keep things going well: after each session, rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) and let it air dry completely before storing. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

4 päivää sitten

Thank you so much for taking the time to share this! It really means a lot to know our customer service and the way we care for our customers stood out to you, that kind of feedback motivates our whole team to keep delivering that same level of attention with every interaction. Just a quick tip as you continue with the product: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

4 päivää sitten

Thank you so much for taking the time to share this! It's great that it now feels natural after those first few uses, and having a routine that reliably shuts off on its own makes it so much easier to stick with long term. Just a quick tip to keep it in great shape: rinse the mouthpiece under lukewarm water (never hot, as it can affect the silicone) after each use, then let it air dry completely before storing. If you have any other questions about the product, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

5 päivää sitten

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Thank you so much for taking the time to share this! It's wonderful to hear how thorough and reassuring the communication was throughout the whole process, that kind of transparency really makes a difference in building confidence to give something new a try. We're genuinely glad it worked out and that you're happily using it now. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you'd like any tips along the way, please don't hesitate to reach out to us, we'll be happy to help. We'd love to hear how things continue to go for you as you keep up with your routine!

Oralux Support Team

Vastaus yritykseltä My Oralux

5 päivää sitten

Thank you so much for taking the time to share this! It's great to hear your order arrived just as described and that you're staying consistent with daily use, that kind of commitment tends to make the biggest difference over time. We'd genuinely love to check back in with you in 3 months to hear how things have progressed! Just a quick reminder in the meantime: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you have any questions along the way, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

6 päivää sitten

Thank you so much for sharing this feedback! We understand it can be frustrating not finding clear instructions right away, and we appreciate you giving it a fair chance over these first four days. The full user manual and charging cable are actually included in the box, they're tucked underneath the plastic tray where the device sits, so they may have been easy to miss at first. In the meantime, here's a quick rundown: hold the power button for about 1.5 seconds to turn it on, and each session runs for 12 minutes before shutting off automatically. As for the GumRevive Gel, it's completely optional to use alongside your sessions, simply apply a small amount to your teeth and gums before starting, it's meant to enhance the results but isn't required for the device to work. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

6 päivää sitten

Thank you so much for taking the time to share this! It's great to hear everything arrived looking and working exactly as promised right out of the box, that's a great first impression to start with. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. Also, pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to give it a try. We'd genuinely love to hear how things continue to go for you!

Oralux Support Team

Vastaus yritykseltä My Oralux

6 päivää sitten

Thank you so much for taking the time to share this! It's wonderful to hear our customer service team took the time to explain everything clearly and made getting started so much easier for you. Just a quick tip as you begin: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further if you'd like to give it a try. If any other questions come up along the way, please know we're always here and happy to help. We'd genuinely love to hear how things go for you as you get into your routine!

Oralux Support Team

Vastaus yritykseltä My Oralux

6 päivää sitten

Thank you so much for taking the time to share this! It's such a smart approach to keep it right beside your toothbrush, that kind of simple habit stacking is exactly what makes it so easy to stay consistent day after day. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you can simply relax and let it do its work each time. If you'd ever like more tips on getting the most out of your routine, please don't hesitate to reach out to us, we're always happy to help. We'd genuinely love to hear how things continue to go for you!

Oralux Support Team

Vastaus yritykseltä My Oralux

6 päivää sitten

Thank you so much for taking the time to share this! It's wonderful to hear Rolanda and Charlie were so prompt and helpful in their responses, that kind of quick, attentive support is exactly what we strive for with every customer interaction. We'll be sure to pass along your kind words to both of them, we know it'll mean a lot to hear. Just a quick tip as you continue using the product: pairing your sessions with the GumRevive Gel is completely optional, but many find it helps enhance the results even further. If you have any other questions, please don't hesitate to reach out to us, we'll be happy to help.

Oralux Support Team

Vastaus yritykseltä My Oralux

6 päivää sitten

Thank you so much for taking the time to share this! It's great to hear it's already feeling comfortable and working well paired with the gel, even while you're still getting used to it, and that the session time feels easy to manage. Just a quick reminder as you continue: sessions run for about 12 minutes and shut off automatically, so you don't need to keep track of the time yourself. We're genuinely hopeful this brings you the strong, healthy gums and teeth you're looking forward to, and we'd love to hear how things continue to develop for you!

Oralux Support Team