MyoMaster Arvostelua 1 379

Great product, easy to put together and very affordable. I use it almost every evening and has become a routine to help unwind and makes me feel great after. I was sceptical that an infrared sauna would not be as good as a traditional one as it doesn’t get as hot, but the heat is different and I wouldn’t want it any hotter, the last 10 minutes of a 30 minute session is hard and I am dripping with sweat! Highly recommend!
Thanks a lot,
Danny McCarthy

Fantastic customer experience. After an issue with my product, Rachelle in customer services was super helpful and responsive. Delighted with my experience and would wholeheartedly recommend MyoMaster.

Not much really, only 1 box was initially delivered after a long wait, then the delivery drivers didn't understand a word I said.

Took a while for delivery, but customer service were good at responding and keeping me updated,
Easy to put together and a joy to use. A very happy customer so far.

I recently purchased the MYO Infrared Sauna and overall I’m really pleased with it so far.

The sauna arrived in just 4 days, which was great. Unfortunately, when I opened the box I discovered that one of the glass panels in the door had been broken during transit. There were actually footprints on the box itself, so I’m fairly certain the damage happened with the delivery firm rather than the manufacturer.

I contacted MYO straight away and their customer service was excellent. They immediately arranged for a replacement door to be sent out, and it arrived just 4 days later. Really quick and efficient service, which I appreciated.

Assembly was surprisingly easy and straightforward, and once it was set up it looked fantastic. I especially love how it looks at night when it’s lit up, and the built-in speaker is a really nice touch.

I’ve only just started using the sauna, mainly for overall body support including cardio, weight loss and joint health, but first impressions are very positive.

Overall, despite the delivery hiccup, the quick response from MYO and the quality of the sauna itself have made this a great experience so far. Looking forward to getting plenty of use out of it!

James B

I would highly recommend MYO Master if you are wanting the cold plunge experience. Fantastic equipment and worth every penny! The service is amazing too. Thanks especially to Marion for her quick and helpful response

Seamless experience from start-to-finish. Delivered on-time + simple to build and operate.

This sauna has been an absolute game changer.

The delivery was on time, the sauna came packaged with easy instructions and assembly was a breeze.

The sauna has changed my daily routine and my skin has never felt better! The speakers inside mean that you can listen to your favourite podcast and unwind. The red light is my favourite so far and I come out without feeling any stress.

Highly recommend, it feels like my house is a spa now!

Shubhcharan

I’ve had my infrared sauna for 6 weeks now and I can’t quite believe the difference it has made to my overall health and well being. I suffer from acute psoriatic arthritis which has been so debilitating for me over the past few years. I’ve tried every possible treatment and other than biologic therapy drugs which put a huge strain on my immune system, nothing has helped me at all. I love sport and training so not being able to do the sports I love has been brutal. Your sauna has helped me so much, I was able to play rugby and golf agin for the first time in years. Happy doesn’t cover it. I’m elated and so so grateful I found your sauna. Huge thanks. Gary H

My MyoMaster is amazing, it helps keep me relaxed, and refreshed as the perfect temperature helps not only aches and muscles strain, it clears ones breathing as the heat makes breathing so much better.

Now I'm calmer and relaxed every day.

I've had some issues with the pump on my Myochill units, and customer service have been extremely unhelpful. Every time I've contacted the team, nobody on the phone or email seems to actually know the product, they just give you the general advice which they're literally reading off the website, then ask you to send videos, which they give to their Chinese manufacturer and then come back with exactly the same advice.

I've asked specific questions of how to work around some of the limitations of the Myochill, and once again just receive the same patronising, copy & paste responses, seemingly barely reading my email or giving any thought to my situation or what I'm asking. All I want is to speak to somebody who actually knows the product, I feel sorry for the customer service reps who clearly haven't been trained properly

Absolutely brilliant service from start to finish I would highly recommend them and will to friends and family .

Outstanding customer service from the team at Myo Master. Big thank you to Rachelle for helping resolve an issue with my chiller unit.

Grace was very helpful and the kit is great quality

Micah deserves every one of these five stars! An issue with an accessory was quickly resolved with a replacement provided straight away. This is five start customer service!!

I had a lot of questions considering this was quite a big purchase for me, and the team were so friendly and responsive to all of my questions (especially Micah)

Bought the small infrared sauna for a home gym.Quick delivery, great delivery guys. Took an hour to put together helpful of 2 people doing it.Great solid quality little sauna very much enjoying it to relieve menopausal aches and pains and relax as well as after working out. Just plugs in no special electrics needed.

Thanks.

The products are great - but the customer service is even better.

I emailed a query (about a broken tube for my ‘myozone’ ozone generator. They responded immediately - informing me that it was still under warranty.

After sending a couple of photos that evening - the replacement part was in the post the very next day.

*****. So it’s 5 stars from me 😎

I received my chiller and the parts did not match the instructions making it impossible to set up. The team were slow in responding and insist we have all the parts. My recommendation would be to find another supplier.

After making a purchase of the Myo Sauna Lux in November last year it took 11 weeks to be delivered which in itself was frustrating having missed a large bulk of the winter.
In addition, I paid for the installation and it was probably the worse experience I’ve had.
The installation team had to borrow a drill, ladder and screws!!!!
They took most of the day to complete and honestly was so badly constructed with bits missing.
Second installation team arrived a couple of weeks later but didn’t have the correct parts, then a 3rd team came last week and basically said it would need rebuilding! Now in the last week, the driver for the lights have failed meaning I can’t use at night.
I am currently waiting for a response from the MYO team and would like a refund,
Very disappointed given it’s such a high value item and so far no resolution.