myMeest Arvostelua 

So shortly I didn’t get all some of my items and was charged more because they put a stack of paper in my package, I contacted the support team though the app, website and email for many months, but only once I got an answer. Nobody helped me, if u don’t wanna lose your money then don’t use their services.

They did not deliver my package to selected address! Instead to skme parcelshop

Very slow and bad services. Don’t trust Meest! I sent my parcel from Kitchener, Canada to Punjab, India on July 23, 2025. Tracking shows “delivered” on August 8, but my family never received it. I have been complaining again and again, but no one is helping me or giving me a proper solution. How can Meest mark a parcel as delivered without proof—no signature, no photo, nothing? This feels like fraud.

Worst experience ever. I regret choosing Meest and will never use them again. Next time I will go with DHL. Please don’t waste your money and trust on Meest.

I have been waiting for a parcel from Great Britain to Ukraine for more than a month. Due to a logistical error, the parcel has been rolling around Ukraine for a month. The company does not bear any responsibility, they say "we delivered it to customs, our powers are over". I have never had such a negative experience with any company.

I shipped a package from the US to Ukraine on July 5th, since their website advertises "4 - 5 weeks delivery time."
Meest claims they did not even receive my parcel until July 18th (when they finally created a tracking number for it). Their office assured me they'd comp it to air freight because of the mistake. They then shipped it by FedEx GROUND (the slowest shipper available) to a hub in New Jersey. After four days it got there, and then waited three more days before the website started to read "shipped from New Jersey."
No update for a week.
After repeated unanswered inquiries I was told it had been placed on a ship (so much for the promised upgrade) and that it would be arriving in Europe in 4 - 6 weeks FROM THE TIME IT WAS SHIPPED, and then would arrive in Ukraine 2 - 4 weeks later.
Assuming Meest does not screw up even further, this will result in a parcel that was shipped on July 5th, reaching Ukraine some time in early October.
I have informed the United States Department of Commerce that Meest is a smuggling operation with ties to a foreign government, illegally operating in the US under falsely advertised premises and will be following up with appropriate federal investigative bodies.

I created a shipment on the Meest website — the system showed the price as $25. Simple enough: pay, print the label, and ship. Or so I thought.

Instead, Meest suddenly disabled the option to print the label myself, forcing me to go to a nearby office. There, I was told the price was now $54. Why? The staff couldn’t provide a clear answer. First, they said “that’s just how the system works.” Then they claimed the website shows only an “estimated” price — though this is never mentioned anywhere on the site.

I ended up in a situation where Meest offered me a service at one price — then prevented me from using it, only to demand nearly double the cost. That’s a textbook bait-and-switch, and yes — it’s illegal in the United States.

Customer support sends vague, copy-pasted replies and ignores the actual issue.

I used to trust Meest. Sadly, I won’t be using their services again — and I strongly suggest others read the fine print and consider better alternatives.

On July 8 I handed a parcel to a Meest dropoff point in NAcogdoches, TX (CVS on North Street) for delivery to Kharkiv, Ukraine in a timeframe that their lying website called "4 - 5 weeks." They handed me a receipt with what I thought was a tracking number. It was a random collection of meaningless numbers. I contacted them to ask why the tracking number did not work, and they said "it does not get a tracking number until it is on the ship," which is already illegally horrid handling. I was told I'd receive a confirmation email within 24 hours.
11 days later I had not received an email. I called them to ask, and was told "you get the confirmation email when FedEx gets it. It's still here in our warehouse, and FedEx comes by every so often to get them." That was their exact words. "Every so often." In other words, after having the parcel in their possession for 11 days, they could not tell me where it was other than "we think it's here in our warehouse somewhere," had not been able to provide a tracking number, gave a FALSE tracking number to avoid admitting that, and the parcel was not even in a courier's hands yet.
To add to this, they then stated "as soon as FedEx has it it will get there in 6 - 8 weeks." So 4 - 5 weeks turns into "6 - 8 weeks from the indeterminate time when we finally get it into the hands of a courier and we don't know when that will be."

Lawsuit and possible felony charges inbound.

Worst shipping company in Germany. In terms of everything. Avoid!

They don't care about clients privat information. On money transfer order they printed my address, phone number, my birthday, my occupation and drivers license number. This information must be in their computer only, it's not for everyone. 8 months ago I did the same reference. Nothing is changed today. I agree to submit all information about my,but they must protect this information and respect my clients rights.

The worse experience you can have with shipping service. They waisting your time to argue with customers not answering the simple question about shipping time which is important to place an order. People working there are under a minimum of any customer service skills. You have impression that you have to beg for them service. AVOID IN ANU COST!!!!

Worst delivery service
the parcel arrived damaged, the product is completely broken, the support service is terrible, no one is responsible

I shipped a parcel from Colorado, USA to Kyiv Ukraine. Upon arrival the box was not in the original shipped box, items that I did not ship were in the box, items of mine were missing, over half of the shipment was ruined by mold. This is entirely unacceptable, I spent $186 to ship these items, for half of them to be ruined, missing or entirely different altogether. I live abroad and deeply miss snacks from home, so after visiting I decided to spend some money to ship myself snacks.

Only ONE THIRD of the shipped items are salvageable. This is beyond unacceptable and I reached out to the claim department and have yet to receive a response. I reached out twice about my destroyed items. The mold alone has destroyed anything that was not in a sealed bag

Destroyed Items:
Clothing: covered in mold
Pasta Salad container: opened and covered in mold
Koolaid: opened
Annies Mac N Cheese: Covered in mold x2
Kraft Mac n Cheese: Covered in mold/opened x2
Several items covered in a red goo and shards of broken glass

Missing Items:
Salsa
Several boxes of Mac N Cheese

Items added to my shipment unknown to me:
3 boxes of Sees Toffee Candy- ALL covered in mold

I would rather pay extra money and carry everything myself than deal with Meest ever again. This is the worst method that I have ever encountered. I was delighted to be able to bring a taste of home with me, and now it's all destroyed.

If I would be able to put 0 stars I would! Terrible service. I sent a package with fragile stuff and I packed everything by myself, I don’t know why but they changed my original package and put it in a paper bag so as a result it was delivered all broken. I texted the customer service for any refund or at least anything but there’s no answers from them. Never gonna use their service again.

They are making fools this offer is valid only if you send 5 kg This is just false information min spend is 55 dollars no matter what

Disgusting service. On 13 August we sent very important documents from the USA to Ukraine. They promised to deliver in 2 weeks at the most.
The documents were lost. The tracker is not tracked.
Today is the beginning of October - the search has not yielded any results. Support is no longer responding at all.
No compensation or even refund of shipping costs - not received.

I’ve been a loyal customer of Meest Express for years, but my recent experience has been nothing short of a disaster. My parcel from the USA (tracking number CV948888114US) arrived at their sorting center on 5th September and was scheduled for delivery the next day, 6th September. I contacted customer support through Viber, and they confirmed the delivery for that date. However, after waiting the entire day, I was told the delivery would be delayed until 7th September.

What followed was constant misinformation and broken promises. For two consecutive days, I was told my parcel was out for delivery, only to find out later that the warehouse had closed, and I’d have to wait until the following Monday. Every time I contacted support, different agents gave me contradictory answers or disconnected the chat as soon as I asked why my parcel was delayed without any notification.

On Monday, 9th September, after being assured by several agents that my parcel would finally arrive, it never did. To make matters worse, no proper update was given, and the delivery was pushed back again. I've wasted countless hours waiting for this delivery, missed work, and had to chase customer support repeatedly for answers. This is not how a professional international courier should operate.

As someone who has worked with DHL, FedEx, and Nova Poshta on a weekly basis, this experience with Meest Express has been beyond frustrating. If you value your time and need reliable service, I highly recommend avoiding Meest Express. I expected much better, but instead, I was left with delays, empty promises, and a total lack of accountability.

Absolutely unacceptable.

I've got a great price from IPS to ship a package from the USA to Germany by ship.

The package is a bit broken but every item is in good condition. It also took 2 months but I only paid $60 (withou import taxes) for a moving box which is nothing compared to DHL or UPS.

If you have no time limits, I really can recommend IPS to you.

Unpleasant experience, my two phones has been stolen. It took me 7 months to get less than 50% money back. Do not send any expensive electronics it might be stolen by Polish customs.

Disappointed. They lost my package and keep throwing me from one person to another. Agent says he sent to the Warehouse… warehouse never received it. Have been trying to get some information for a month now and no answers or refund from Meest. Will not be using their services again, feels like I just wasted $.

I sent a parcel from Amazon to meest in Canada. The parcel was delivered on 04/22/24. It has been more than a month since there is no information about delivery in the meest system. I wrote a bunch of appeals - they are chasing me in circles. The answer is always the same - wait. Today they replied that they couldn’t find it and won’t compensate anything. I think that my parcel was simply stolen. Do not use this service. These are scammers