I have been buying from a competitor, wore their gold tone tennis bracelet everyday (including in the pool) and over 8 months the color almost become silver. I saw MyLoveMyTreasure and the price was s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Never ever any worries this company! Customer service exceeds all expectations. Shipping is relatively fast. Awesome selections AND…OMG the quality of everything I’ve purchased is off the chart!!... Näytä lisää
Yritys on vastannut
I've loved the bracelet so far and seldom take it off! I've received many compliments on it and absolutely love the length and sparkle! The bracelet arrived quickly and is exactly as portrayed!
Yritys on vastannut
When my bracelet arrived it was broken. Well they made that right immediately with no questions asked! Within a week I had a beautiful new bracelet. I absolutely Love this bracelet! I’ve shower... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Modern fine jewelry designed for everyday wear. Maintenance-free, waterproof, non-tarnish and hypoallergenic — made to move with you through real life. Loved by 221,029+ happy women worldwide.
Yhteystiedot
4,6
Erinomainen
462 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Customer Service
I would like to say that their customer service is excellent. I ordered a bracelet and when I received it and put it on, it was defective. I let them know and I sent a picture and video to show them what was wrong. they immediately said that they would send me another bracelet free of charge and they did.
I received it and this one works great and is a beautiful bracelet. I highly commend their customer service department.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Sharon,
Glad we could be off help so quickly! And great to hear that the you like the bracelet!
We look forward to seeing you back at our store soon! 💜
Obviously we all know for the price the…
Obviously we all know for the price the stones are not real, however not only do they look real, so far they are continuing to look the same as day one. I have had many compliments on the necklace, as long as it continues to look good I will continue to be very happy. Also the communication from the company was on point and shipping was fast.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Renato,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 🩷
False advertising-returns are at their discretion NOT what website claimed
They will not honor what their website claimed about returns. The jewelry looks very artificial for the cost so I tried to return (bracelet and earrings) and they refused saying “just changing my mind “ is not a valid excuse for a refund even though their website said otherwise. After contacting support several times they “changed” the website. On the date of my purchase the website return policy stated 100% returnable if you are not satisfied no questions asked, but when i tried to return they asked why i wanted to return, i said the items looked very artificial for the price and they said that is not a valid reason for a return and they will not honor a return. After a few back and forths w support they offered me an exchange for other products?!?!?! NOT ok, bait and switch!!! False advertising!!
2. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Annemarie,
We take great pride in our high quality jewelry, especially comparing our quality and price to competitors in the market, we know that we're the best out there for price/quality comparison.
We adhere to our clearly stated return policies on our refund & return policy page
> https://mylovemytreasure.com/pages/return-and-refund-policy
You were referring to a small sentence somewhere at the bottom of one of our hundreds of pages on the site, something that no one ever mentioned yet.
None of our customers have ever mentioned that, nor was our team aware of it.
This sentence was left over from our old policies back from 2025, something which hasn't been active for 8+ months.
Sometimes a technical issue can occur when you have hundreds of pages on a website, and this was a case.
We offered you an free exchange and that offers still stands if you want to use it, just mail us at hello@mylovemytreasure.com
Wishing you a great rest of your day
Great customer service and response time.
I had a stone fall out of my bracelet and the customer service representative,Jenalee was very quick to respond with a replacement bracelet. The whole experience was excellent.
3. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi MRH,
Glad we could be of good help so quickly!
We look forward to seeing you back at our store soon! 🩷
Really like the bracelet so far
Really like the bracelet so far! Especially in a size 6.5! Haven’t taken it off and hopeful it holds up. I’d buy again.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Jessica,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 💛
Love your jewelry!
14. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Lynda,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 🩷
They look like they cost thousands of…
They look like they cost thousands of dollars fabulous
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Patricia,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 💜
Jenalee was amazing
Jenalee was amazing. I had a response in less than 24 hours. I followed her instructions and when my bracelet did not meet my expectations 100% she immediately said she would send me another one at this moment. I recommend this company 100%.
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi there,
Great to hear that Jenalee was of good help for you!
We look forward to seeing you back at our store soon! 🩷
My Love, My Treasure, my rear end.
I received my jewelry in March; it is September, and my bracelet has turned brown.
I contacted customer service since they have a "lifetime color warranty" against tarnishing. Here is their response.
Sascha here, head of customer support.
I looked into your case and I see you ordered on 24th of March and received it on the 2nd of April.
Today its the 1st of september, 5 months later
Our 'color guarantee' covers up to 90 days after purchase, as a lot of external circumstances come into place during such a period of daily wear which we can't vouch.
However, we'd still like to help. As a courtesy, we can offer you a replacement bracelet at 50% off the regular price, so you would only need to cover half of the replacement cost, which means the total cost for a new one is only $34,50
Almost no brand also has such an extended policy in place, so this is also very generous for a replacement after 5 months.
Warm regards,
Sascha | Customer Happiness Manager
1. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Lori,
Your case has been so extreme there must have been going on something else then just normal everyday wear.
We've never seen this in 2.000.000+ orders and counting, and that says a lot.
Even till the point that we're doubting that this is actually our original product, and you're not confusing us with another brand you bought a similar tennis bracelet from, as we know lots of women like to shop around and buy similar items from multiple brands
We have tens of thousands of customer who have worn their bracelet for 8 months, 1+ year, and even 2+ years straight without any problems.
The picture you showed us is literally impossible with normal everyday wear on our product.
We also haven't heard from you ever since the day you ordered with us and received the package 5 months.
And then this complaint and image totally comes out of the blue, if it was really this bad you would've seen this weeks/months ago already, and you never reached out, so that is also a bit strange from your end
At this point we think its also very courteous with all uncertain facts what you've actually done to the bracelet, and if its even ours and not a knockoff that youre confusing it with, as you're literally 1 out of 2.000.000 orders that has even gotten it.
That we still offer a 50% replacement fee.
If you still want to take this offer, feel free to reach out to us by email again at hello@mylovemytreasure.com
Have a great rest of your day
The bracelet is just beautiful.
The bracelet is just beautiful.. thank you
15. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Sandy,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 💛
I had the bracelet for a week and then…
I had the bracelet for a week and then the clasp broke. not happy
22. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Joanne,
We're sorry that it broke within a week, can you reach out to us by mail at hello@mylovemytreasure.com with photo or video proof
We would love to send a free replacement bracelet to you!
Looking forward to your mail so we can make this right!
Gorgeous bracelet
Gorgeous bracelet! Wearing it daily for an elevated look!
30. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Lori,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 💚
Sascha was great to me as a returning…
Sascha was great to me as a returning customer. I love this company bc they really do have nice jewelry. Thank you again
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Juvan,
Great to hear that Sascha was of good help for you!
We look forward to seeing you back at our store soon! 💜
Such a beautiful piece of jewelry
Such a beautiful piece of jewelry! Even more lovely than the marketing description. I’ve only had it a short time but I haven’t taken it off yet. I’m hoping the beauty remains through the daily wear as guaranteed. However, should there be an issue with that, I know customer service will immediately make it right. I’ve already had the pleasure of working with customer service. They were very respectful, prompt, and a delight to work with.
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Kirstyn,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 🧡
Good customer service.
Good customer service.
I’m satisfied. Thank you
29. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Nadia,
Glad we could be helpful!
We look forward to seeing you back at our store soon! 💚
Stunning Tennis Necklace
The tennis necklace is beautiful. I have received so many compliments, and I am very happy with this piece. I also ordered two tennis bracelets, gold and silver. The gold is just fine, but it seems the silver is showing signs of tarnish, so I will reach out to customer service to resolve.
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Angilique,
Glad you're happy with your jewelry, it means a lot!
Tarnish, thats weird as we rigorously test our jewelry to prevent this, we are looking foward to your mail at hello@mylovemytreasure.com to look into this case
We look forward to seeing you back at our store soon! ❤️
The Miami tennis bracket is a stunning…
The Miami tennis bracket is a stunning piece !
The weight of the bracket is great and the look is devine,
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi there,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 🤍
Love mine
Love mine. Been wearing 24/7 in pool and ocean and shower and so far so good!
27. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Lisa,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! ❤️
I love the shine of the moissanite and…
I love the shine of the moissanite and am looking forward to never having my items tarnixh
8. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Judi,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 💛
Love my new bracelet.
26. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MyLove MyTreasure
Hi Munoz,
Glad you're happy with your jewelry, it means a lot!
We look forward to seeing you back at our store soon! 🩵
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