Hello,
We are sorry to hear about your concerns regarding trade ID‑23124. Please note that this trade was flagged and locked by our system because the Verizon Wireless gift card appeared to have been submitted on another trading platform. As a result, the trade was never processed on our end, and no funds were taken by Giftocash.
If the balance on your card has been reduced, it is likely due to activity on the other platform. We recommend contacting them directly. If you believe this flagging was made in error, you may open a dispute through the Trade History section of your Giftocash account, where our account specialists will review your case in detail.
We understand this situation is frustrating, and we remain committed to resolving disputes fairly and transparently.
Best regards,
Giftocash Support Team