3 Find. Famio. Live USA Estaba es una página web de Joinnus y ellos entran haciendo fishing y sin mi consentimiento ni sabiendo de que se trataba, rellene mi información pensando que era Joinnus. I... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
CatherineSgubbi: I have had one of the easiest email transactions with this company I have ever had. I needed to resolve a subscription problem and the support were pro active, understanding a... Näytä lisää
Yritys on vastannut
Hesabımda bu uygulama tarfından yapılan düzenli kesintiler fark ettim bu uygulamaya ne zaman premium üye olduğumu bile bilmiyorum 2026 ocak 15 den beri her ayın 15 inde 1199 tl çekilmiş şimdiye kadar... Näytä lisää
Yritys on vastannut
I used the web to locate my phone and it didnt help, tried to unsubscribe and couldnt, so they charged the subscription and I contacted support, they respond quickly and gave me a solution that I am p... Näytä lisää
Yritys on vastannut
2,1
Välttävä
220 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I've cancelled this service months ago…
I've cancelled this service months ago and when I log into my account it says "subscription cancelled", however, you are still taking £32.99 a month and another payment has just come out again recently!! This is definitely some sort of scam! Do not trust this company!!!!! Still can't get in touch with anyone from the company, absolute joke!!
14. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Vincent.
We sincerely apologise for the inconvenience you’ve experienced and completely understand your frustration. It's certainly not the experience we want for our customers.
Our team is already in contact with you, working on resolving the issue. We need some additional information in order to assist you, and we are waiting for your reply.
We want to ensure that this is sorted out for you as quickly as possible. Once again, we apologise for any inconvenience this has caused, and we appreciate your patience.
I was happy with them because I…
I was happy with them because I accidentally signed up and they helped me cancel right away. Great customer service!
12. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Brigitte!
We’re glad we could help you resolve the issue quickly. Customer satisfaction is our top priority, so we’re happy to hear you were pleased with our service! If you have any questions or need support, just let us know at support@myfamio.com.
Take care!
Famio have been charging me £23 pm for…
Famio have been charging me £23 pm for a service that i do not use. I'm net even aware what service it is they offer . I tried cancelling ,but they do not recognise the e-mail address that i supposedly signed up with. To ensure clarity, Famio will process charges without confirmation ,and have no sympathy whatsoever for those who unwittingly signed up. Just to confirm. Famio is a massive scam.
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Ian!
We appreciate your feedback and apologize for the inconvenience. To ensure clarity, we never process charges without confirmation.
To cancel your Famio subscription, please log into your account and follow the cancellation steps: Account > Settings > Manage subscription.
If you need further assistance, contact us atsupport@myfamio.com with "Famio.Review" in the subject line, and we will investigate this matter thoroughly and provide the necessary resolution.
Looking forward to hearing from you.
I was satisfied with the company’s…
I was satisfied with the company’s prompt response over the issue i encountered. Their prompt response provided me with the information I needed within short period of time this created a sense of reliability.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Samwel!
Thank you for your review! We’re pleased to hear that our team was able to provide a prompt and helpful response. Your feedback means a lot to us, and we’re always here to assist you. If you have any further questions or need support, please reach out to us at support@myfamio.com.
Todo me parece una estafa
Todo me parece una estafa, nunca llegué a probar la aplicación por lo cual al día siguiente solicité cancelación de suscripción a lo que nunca me cancelaron y me han cobrado 29,99€ envíe reclamación y me decían que no encontraban mi usuario, envié las evidencias y me responden que por políticas no se puede hacer un reembolso de algo ya cobrado, pero que me tienen un 30% de devolución que es una porqueria……. Ahora en teoría me han hecho un reembolso del 30% lo cual no sé si llegue algún día…. Totalmente una ESTAFAAA OJOO
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
¡Hola Luis!
Lamentamos escuchar acerca de tu experiencia con Famio. Nunca fue nuestra intención que esto sucediera. Tus comentarios son muy importantes para nosotros, así que si hay algo que podamos hacer para mejorar tu experiencia, por favor contáctanos nuevamente en support@myfamio.com con “Famio.Review” en el asunto. Estamos aquí para ayudarte.
Gracias por tu comprensión.
Que tengas un buen día.
Nyfamio’s customer service is…
Nyfamio’s customer service is OUTSTANDING!!!! It’s hard to find customer service as dedicated to customers like they are!!
26. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Becca!
Thank you so much for your kind words! We're incredibly happy to hear that you are pleased with our support team. It’s wonderful to know their dedication made such a positive impression on you!
If you need any further assistance, feel free to reach out ot us at support@myfamio.com.
Have a wonderful day!
I was very satisfied with the fast…
I was very satisfied with the fast service i received . There response are always fast and try there best to make it the way we want to be served and very understanding.
27. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello there!
Thank you for the positive feedback! We’re thrilled you’re enjoying Famio and that our customer service was able to help you promptly. Your satisfaction means the world to us!
If you need any assistance, feel free to reach out to us at support@myfamio.com.
Have a good day!
Sono stata truffata come tante altre…
Sono stata truffata come tante altre persone mi sono ritrovata con 2 abbonamenti non sottoscritti da me
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Ciao Natascia.
Ci dispiace per l’esperienza che hai avuto. Ti assicuriamo che non sottoscriviamo abbonamenti senza il consenso degli utenti. Per permetterci di verificare quanto accaduto e aiutarti, contatta il nostro team di supporto a support@myfamio.com con "Famio.Review" nell’oggetto.
Muy buena aplicación mi experiencia fue…
Muy buena aplicación mi experiencia fue muy favorable cumple con los objetivos indicados en la descripción
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
¡Hola, Yesenia!
¡Muchísimas gracias por tus comentarios positivos! Nos alegra saber que la app cumple con tus expectativas y te ofrece un excelente soporte. Si tienes alguna pregunta o necesitas ayuda, escríbenos a support@myfamio.com.
¡Te deseamos mucha suerte en tu camino!
Svindel
Svindel. Trækker penge fra ens konto uden at være tilmeldt. har aldrig haft appen eller et login. har nu trukket over 800 kr. og kan ikke stoppe det. Vil have mine penge retur
20. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hej Peter!
Vi værdsætter din feedback og beklager ulejligheden. For at sikre fuld klarhed behandler vi aldrig betalinger uden bekræftelse. Vi beder dig venligst kontakte os på support@myfamio.com med "Famio.Review" i emnefeltet, så vi kan undersøge sagen grundigt og finde den nødvendige løsning.
Helpful App, But Slow Customer Support
I wasn’t fully satisfied with the service provided, as the response took longer than expected. That said, I do appreciate finally getting a reply and some resolution. Regardless, the app itself is quite useful — it's great for tracking loved ones and makes it easy to navigate and locate where they are. Just a suggestion: it would really help if responses could be a bit quicker next time. Thanks!
7. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Cindy!
Thank you for your honest feedback — we truly appreciate you taking the time to share both the positives and where we can improve. We’re sorry our response time wasn’t up to your expectations and understand how important timely support is.
That said, we’re glad to hear you found the app useful for staying connected with your loved ones. Your suggestion is noted, and we’re actively working on improving our response times to better support users like you. If you have any questions or need support, just let us know at support@myfamio.com.
scam
Shocking scam, you can't cancel, they took my payment but did not send email of account to my email. When I tried to cancel they said there is no account. I have sent screen shots of my account and the payment details, STILL no reply! they will probaly keep charging me and are hoping I forget to cancel before the 72 hours. absolute nightmare.
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello.
We're really sorry to hear about your experience — that’s definitely not how we want anyone to feel. You can usually cancel your subscription by going to Profile > Manage subscription or contacting our support team. Please know that we never charge users without their consent, and every subscription requires active confirmation during the purchase process.
We understand how frustrating this must be, and we truly want to resolve it for you. Could you please reach out to our support team at support@myfamio.com with "Famio.Review" in the subject line?
Thank you for your patience — we’re here to help.
I had a great experience with this app.
I had a great experience with this app. I originally signed up for the subscription but later decided to cancel. The process was smooth, and I was pleasantly surprised by how quickly I received my refund. Their customer support team was very responsive, professional, and went above and beyond to ensure everything was handled properly. It’s rare to find such excellent service, and I truly appreciate the hassle-free experience. Highly recommend!
4. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Leita!
Thank you for your kind feedback. We’re delighted to hear that your experience with Famio was smooth and that our support team could assist you promptly. Your recommendation means a lot to us. If you ever need assistance in the future, please contact support@myfamio.com.
So angry so much money has been taken
So angry, in less than a month, £75.80 has been debited form my account, that’s a horrendous amount of money for an app, that I have never used as it wasn’t the kind of app as shown online. I want a full refund and a reason to why this amount of money has been taken!!! AVOID AT ALL COSTS
6. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Karen
We are truly sorry for any inconvenience or misunderstanding you have experienced. To ensure clarity, we never process charges without confirmation, and all purchase conditions are displayed before the purchase and in the checkout. For assistance with refunds, please contact us at support@myfamio.com with "Famio.Review" as a subject line. Our team is here to help resolve any issues you might have.
Thank you for understanding.
Great customer service
Thank you for your help. My subscription was cancelled and my money refunded in a exceptional time limit thank you so much I appreciate all your help I give you five stars
28. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Dewayne!
Thank you so much for your kind words! We're very happy to hear that your issue was resolved quickly and to your satisfaction. If you have any questions or need support, just let us know at support@myfamio.com.
Take care!
Don’t go near this company!
Don’t go near this company, you sign up for a trial and cancel it in the timeframe and they still take your money. They will then offer you a 30% refund. I had to raise a dispute with my bank to get the money back. They eventually agreed to refund
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Michel.
We’re very sorry for the frustration and inconvenience this situation caused you. Thank you for updating your review — we truly appreciate you giving us the chance to address the issue. We’re glad our support team was able to help resolve the charge, and we hope everything is running smoothly now. If your experience has improved, we would be grateful if you considered updating your rating. If you encounter any further issues, please don’t hesitate to reach out to us at support@myfamio.com with "Famio.Review" in the subject line.
estafa
Es una estafafa cobran sin permiso 49 euros són unos estafadores
25. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hola Pedro.
Lamentamos mucho tu experiencia y entendemos lo frustrante que pueden ser los cargos inesperados. Ten en cuenta que nunca cobramos sin el consentimiento del usuario. El proceso de suscripción consta de varios pasos de confirmación y todos los detalles de precios se muestran antes de realizar cualquier pago.
Hemos recibido tu correo electrónico y nuestro equipo de soporte está revisando tu caso. Nos pondremos en contacto contigo lo antes posible para ayudarte.
I was helped promptly and a refund was…
I was helped promptly and a refund was made within few hours. Yes its easy to get over charged if you do not read the conditions properly before using the trial period of app. I was thankful that the customer services got back to me within an hour and my refund was processed. High grade customer service. Thanks to Diana, who helped me today.
26. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello Rekha!
Thank you so much for your kind words and for recognizing our support team! We're really glad we could assist you quickly and that everything was resolved to your satisfaction. If you have any questions or need support, just let us know at support@myfamio.com.
Have a great day!
I’m satisfied with Myfamio I was…
I’m satisfied with Myfamio I was reimbursed!!! Thank you so much for this Myfamio much appreciated
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hi Sandra!
Thank you for your kind words! We’re happy you’re enjoying Famio. We're thrilled to know that our support team helped you promptly. Your satisfaction means the world to us!
If there’s anything we can do to make your experience even better, please contact us at support@myfamio.com.
Have a lovely day!
BEWARE- THIS IS A SCAM APP
BEWARE- THIS IS A SCAM APP
they never reply to your email, have no option to Cancel your subscription and willContinue to charge you.
NO CUSTOMER SERVICE
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myfamio
Hello.
We’re truly sorry to hear about your frustration and understand how upsetting this must be. Please note that we always provide clear warnings about automatic renewal during the purchase process, and you can cancel your subscription anytime by going to Profile > Manage Subscription. If you're having difficulty, we encourage you to reach out to us directly at support@myfamio.com with "Famio.Review" in the subject line, and we will prioritize resolving the issue as soon as possible. Your satisfaction is important to us, and we want to make things right.
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