Very helpful staff always very polite and patient, a pleasure to talk to and always help resolve any issues swiftly and promptly ... thanks Paul
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Took on a minor's debt from the IONOS Group and then hung up on me when I started questioning their policies. Used to be called Arvarto Financial Solutions Ltd, which has 1 star on Trustpilot... Näytä lisää
Yritys on vastannut
I had an excellent experience. It can be stressful when you get into financial difficulty but I was never pushed, not once. It’s a breath of fresh air.
Yritys on vastannut
The person I spoke to was incredibly helpful, polite and understanding. If you're worried or anxious about being in debt, it really does make you feel better if you get the courage up and take the plu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Working on behalf of trusted brands, our clients turn to us to help their customers, typically when they fall into arrears. Our colleagues specialise in supporting people experiencing financial difficulty, and our goal is simple: to deliver compassionate, affordable, and sustainable solutions. We understand that life happens. That’s why we focus on listening, not judging. Our team of trained specialists take the time to understand each customer’s individual circumstances and works with them to create realistic, sustainable solutions tailored to their situation. Authorised and regulated by the Financial Conduct Authority, Everyday People Financial Solutions (EP Financial Solutions) is part of the Everyday People Group of companies.
Yhteystiedot
9 George Square, G2 1DY, Glasgow, Yhdistynyt kuningaskunta
- 03445714030
- contactus@MyEPFS.com
- myepfs.com
4,4
Erinomainen
450 arvostelua
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Really patient.
11. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thanks for the review. It is much appreciated.
Spoke with June who have great customer…
Spoke with June who have great customer service and solve my problem with full of patience such a lovely staff.
11. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thanks for the feedback on June. We'll be sure to pass your kind message on. We appreciate you taking the time to provide a review.
Helpful advice
Good advise and help.Very polite and clear communication.
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for the feedback; it is much appreciated. We are pleased to know you found our team to be very polite and our communication to be clear.
This is a very fair company to deal…
This is a very fair company to deal with paying debts and fines is never nice 👍🏾 but these people make feel not so bad
8. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for the feedback. We much appreciate you taking the time to provide this review.
Very understanding of my presant issues
Very understanding of my present circumstances. Very polite
3. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for the feedback. We much appreciate you taking the time to provide a review.
incredibly friendly and professional…
incredibly friendly and professional customer service with attention to detail
30. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide your feedback. We are glad to know you found our team to be friendly and professional.
Very happy very happy very happy
Very happy very happy very happy
2. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide your feedback. It is much appreciated.
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide your feedback. It is much appreciated.
Very piliot and helpful with the…
Very piliot and helpful with the information that I need and I will get this resolved and I need help and advice please and training
25. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide a review. It's much appreciated.
Not bad company tbh
Not bad company tbh, dealt with a few in my time and these are not bad
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide a review. We appreciate your feedback.
My Experience With EP Financial Solutionswas very good
My experience was very good. After a few questions to make sure that I, whom am a Pensioner, was covered to pay all my other bills, my transaction was handled very efficiently, kindly and compassionately. I would recommend EP Financial Solutions to anyone who is perhaps having problems with outstanding debts. They are very polite and handle elderly people very sensitively.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you so much for sharing your experience. We’re really glad to hear you felt treated with kindness and compassion, and that the process was handled efficiently for you. It means a lot to know our support is making a difference, and your recommendation is greatly appreciated.
This company does zero due diligence or…
This company does zero due diligence or research and just takes anything that falls in their hands, they have tried to charge minors and people that don’t exist money!!
19. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Hi there, thanks for taking the time to share this feedback.
We want to reassure you that we only work with trusted and well-established brands, and our role is to support people who find themselves in financial difficulty. At the same time, when something doesn’t look right, we make sure to support escalating the circumstances back to our clients so it can be properly investigated.
From what you’ve said, it sounds like this may be a case of incorrect or fraudulent credit being set up, which is something we take very seriously. We absolutely don’t want to be contacting minors or people who aren’t responsible for the debt, and we’ll always step in to put things right if that’s the case.
If you’re happy to share some details with us directly, we can look into this straight away. You can reach our team at complaints@myepfs.com, and we’ll make sure this is properly investigated for you.
My Advisor’s approach
Your advisor listened and understood everything that I had explained to her!
Her response was very reassuring and I was told that the relevant information would get relayed back to the company in question and that she will contact me again if necessary! I found this advisor to be very polite and helpful very professional and understanding more than I can say about the company chasing up Full Payment when I’ve always paid monthly!!!
18. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide feedback on the Advisor who supported you. We are very pleased to know they were polite, helpful and listened and understood.
Vastaus yritykseltä EP Financial Solutions
Thank you for the feedback. We appreciate it.
Very helpful friendly staff.
Very helpful friendly staff.
Felt supported with affordable solutions for my situation.
Definitely would recommend.
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Very happy to hear our team supported with an affordable solution. We much appreciate your feedback.
Very excellent customer service adviser…
Very excellent customer service adviser and informative and concise information.
Very professional service and good customer interaction and step by step support.
11. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for taking the time to provide this feedback, it is much appreciated. We are glad you found our team provided excellent levels of service.
Terrible keep trying to make me a pay a…
Terrible keep trying to make me a pay a debt even tho I shown proof of the company cancelled everything but there keep insisting on having me call the company like sort your company out before I sue you for harassment
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Update: Thank you for providing the additional information directly to TrustPilot. We have contacted our client, and we have closed the account at our side.
Apologies for any inconvenience we may have caused.
Kind Regards
—————————————-
Thank you for your feedback, and we're really sorry to hear about your experience. We never want anyone to feel harassed or pressured, especially when you’ve taken steps to explain your situation.
We take matters like this very seriously, and we’d love the opportunity to investigate this properly for you. As we’re unable to identify an account from this review alone, we’ve reached out to you via Trustpilot and would really appreciate it if you could provide them with any reference number we’ve included in our communications. This will allow us to investigate fully.
Alternatively, you can contact our Complaints Team directly at complaints@myepfs.com, and we’ll look into this right away to ensure any incorrect or outdated information is removed.
We aim to resolve issues quickly, and we appreciate you bringing this to our attention.
Sorted at last
They are so helpful and really explain everything, different ways to sort out payments and really listen to what you have to say. They sort out the best way for you. Thank you 😊
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you, we are really pleased you found our team to be helpful and we appreciate you taking the time to provide this review.
Refuse to listen to reality
Couldn't tell you how many times I've answered the phone or informed them that I'm not the person they think I am, nor have I ever someone with that name.
Now today, I had received FIVE identical texts so once again, I go to their website to tell them that it's the wrong number.
I then get a sixthte text of the day! Absolute joke. This is literally harassment at this point...
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
Thank you for your feedback. We understand how frustrating it must be to receive repeated contact, especially if you’re not the intended recipient.
We want to reassure you that we do not knowingly contact individuals at the same contact number multiple times a day, and certainly not when we’ve been told the number is incorrect. If that has happened, it may point to a technical issue or incorrect information, and we’d very much like the opportunity to investigate.
If you’ve already tried to notify us, we’re sorry if that hasn’t been picked up properly. We’re committed to correcting any mistakes and ensuring your number is removed if it doesn’t belong on our system.
As we’re unable to identify an account from this review alone, we’ve reached out to you via TrustPilot and would really appreciate if you provide them the number you have been texted on. This will allow us to investigate.
Alternatively, you can contact our Complaints Team directly at complaints@myepfs.com, and we will prioritise resolving this.
We’re here to help and ensure this is dealt with properly.
Great friendly patient customer advise
Great friendly patient customer advise, really happy I spoke with him
4. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä EP Financial Solutions
We are pleased to hear you found our team member friendly and patient. Thank you for taking the time to provide a review.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.