Easy to book in on day I needed. Early call to advise of works required and proceeded only after I approved. Necessary items- always feel get quality care and car ready for pick up. Good updates.
Sijainti
Vaihda sijaintiaPoint Cook Town Centre, 5 Main Street, 3030 Point Cook, VIC, AU
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing Manager Jeremy and Great Team Member Jesse ….. going above and beyond in looking after their customers ! Many thanks MyCar Point Cook. Thank you Julius M for putting these two legends here in... Näytä lisää
Professional, friendly, and very helpful. I own two MB vehicles and have trusted Mycar Auto Point Cook for my tyre services over the past 8 years. Their service is excellent, prices are reasonable,... Näytä lisää
Easy booking, clear pricing, and friendly staff. Wheel alignment and balancing were completed earlier than expected, and my car feels much better now. Happy with the service.
Yrityksen tiedot
Tietoja yrityksestä mycar Tyre & Auto - Point Cook
Yrityksen kirjoittama
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Yhteystiedot
Point Cook Town Centre, 5 Main Street, 3030, Point Cook, VIC, Australia
- (03) 8585 7168
4,6
Erinomainen
357 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Customer service and honest opinion as…
Customer service and honest opinion as to what is best for my car.
19. elokuuta 2025
Staff are always there to support when…
Staff are always there to support when needed. And friendly.
11. elokuuta 2025
Great customer service thanks
25. heinäkuuta 2025
The service manager was amazing
The service manager was amazing , I turned up with a punctured tyre and was happy to help me out. He went above and beyond his role.
1. elokuuta 2025
Very professional and helpful staff
Very professional and helpful staff. Clear communication and provided some suggestions as well for looking after the car not related to the repair work.
30. heinäkuuta 2025
Bad experience -Twice!!!
This is the second time we have given our car here for changing a punctured tyre.
The first time experience was below expectations in terms of customer service, pretty appalling/disrespectful behaviour the front desk guy/manager has.
This morning(our second and last time), we had to go to a tyre shop. Living in Point Cook, this is the closest one. I did tell my partner that it's better to take it elsewhere from the first experience, but convenience sort of took us to Mycar Point Cook(again!!).
The guy with the same style of beanie (don't know his name/maybe the manager) always, was as usual - rude, uninterested, behaving like we were there for some free service and not business.
1. He asked my partner to get the tyre from the car, rolling it to the shop from the car park(ok, we let that go).
2.Then he said he will call us when the tyre was ready. We asked him how long and he said a few hours, so we left. As soon as we reached home, there was an SMS mentioning the tyre is ready. We could have just waited at the shop for 10 mins instead.
3. I went to drop the car off to change the tyre. He said(again with a lot of inconvenience), it will take at least 90 mins(at least!!), so I leave again and 10 mins later the car is ready for pick up. So, my partner has to Uber again to go pick the car, whereas I could have easily waited at the shop.
In short, we are sorry we brought our business to you ! We will never make the mistake again. I read a lot of similar reviews. Either the management doesn't care, or the beanie guy is the management, if it's the latter, well better run elsewhere people.
2 stars because the work was done.
22. heinäkuuta 2025
Oma-aloitteinen arvostelu
Staff are very friendly
Staff are very friendly, helpful and informative. They are trustworthy and honest and I would recommend them to my friends and family.
22. heinäkuuta 2025
Great service
19. heinäkuuta 2025
The service was very good except for…
The service was very good except for the notification that the job was completed, especially when they knew I was going to wait for the vehicle.
18. heinäkuuta 2025
Good service
10. heinäkuuta 2025
Max was awesome!!!
Max was awesome!!!! He assessed my flat tyre and sorted a new tyre promptly and diagnosed the fault in the boot of my car that has eluded other mechanics for four years. Super happy with the experience from start to finish and Max assisted over and beyond my expectations. Very happy.
3. heinäkuuta 2025
Very helpful when I really needed it
6. heinäkuuta 2025
Great service, friendly staff
26. kesäkuuta 2025
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Manager got some serious attitude issue…
Manager got some serious attitude issue please address it urgently.! He got no sympathy or empathy toward customers.
Team is so good but G store manager.!
18. kesäkuuta 2025
Vastaus yritykseltä mycar Tyre & Auto - Point Cook
Hi TA,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Quality of work is 5 star
Quality of work is 5 star. Customer service also 5 star. Very happy with the experience overall.
24. kesäkuuta 2025
Amazing deal with Tyres
Good deal with my tyres and service was very fast. Also very accomodating with late urgent request.
20. kesäkuuta 2025
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