mycar Tyre & Auto - Phillip Arvostelua 

Very quick, with helpful information but no pressure

I had a great experience here - the staff went to a lot of effort to ensure I was booked in for the appropriate service, called to talk me through the issue I had asked them to investigate, and finished the service promptly.

They rushed my car through in the morning as I needed it for work later in the day and called to let me know how the service was going. Would absolutely get my serviced there next year

Quality of work performed and customer service were both great.

Great communication and Nathaniel on the front counter explained everything for me

Great communication, service and convenience. Will definitely use these guys again. Very happy with the price of my new tyres too.

Had to change the front and back suspensions for a 20 year old car that my family can’t part with. Tyson and his team at Phillip were so helpful and informative on the best and safest way to conduct the repair that fitted into our really tight family schedule. 5 stars again for your consistent professionalism, warm service reception, for your reliable information updates, and for a wonderful and positive experience. It’s been a joy to go to MyCar (Phillip Branch).

Most of my family cars have been professionally serviced by MyCar on the Northside in Belconnen over the last 8 years and it’s such a joy to see that the warm, reliable and professional service is a norm throughout the MyCar franchise. Fully love the service we received. Thank you for your strong work ethic in what you do, your tireless and prompt efforts to conduct the relevant repairs and keep us informed and for making the service experience a warm, professional and positive one. Keep up the good work. We will definitely be back again.

I felt MyCar Phillip were not forthright. A rather distasteful experience. Never had an issue with the MyCar Braddon crew and trusted them.

They say that they'll gonna do my car first and might take an hour to change two tires. And truly enough I got a message after an hour that I can pick up my car.

Excellent, professional and friendly. Thanks!

Efficient, helpful

Prompt and professional at the right price!

Easy drop off & easy pick up.
Service was great and fast.
Great customer service to keep customers returning.

Friendly honest staff. Was a very smooth experience from booking to collecting my car once it was complete. Would highly recommend to others.

Nathaniel was responsive and helpful and gave good advice

Very poor customer service to start with. I was later to pick up my car and I was asking for 15 minutes but they failed and looked up my car for two nights.
On day 3 when I walked out to pick up the car, I asked him whether he would accept cash and said yes. I requested for my car keys to get money from the car, but he refused and said that because l haven't paid, l am not allowed to touch the key.
In fact within 5 weeks I service the same car almost $2500 without a issues of payment.
Why must this staff treat me like rubbish?
I strongly believe that he cannot do this except someone who lives with discriminated behaviour.
The most painful part of it is that, l told this guy l can work without a car, simply because I am a service coordinator and hence I can't failed my participants. But he preferred to lock thr car.

Excellent communication and the staff were efficient and polite. I needed 4 tyres and the staff identified an error with the tyre size I’d provided and rectified the mistake avoiding delays. Would highly recommend.

The team were polite, friendly, and kept me informed of the results of the service and follow on works. Tyre offer was difficult to beat and goods were delivered and fitted within three days of ordering. Small crew working hard to a good standard to meet the needs of their customers.

Spoke to Nathaniel about my Toyota Corolla not having to reverse lights. He was extremely helpful and polite. Definitely would recommend