mycar Tyre & Auto - North Narrabeen Arvostelua 

Great service. They did what was requested and informed me of one other thing that needed to be done, asking my permission before going ahead with it. Friendly and helpful staff.

Stock availability was tight but they were able to locate and order tyres for installation at the North Narrabeen store. A quick turnaround just before Christmas holidays and good advice from the store manager John. Thanks and Merry Christmas!

My first car service with mycar I’m happy with it as they told me how much it cost and what they’re going to do and also keep me informed about the service.

John is always easy and helpful to deal with. Informs me what needs to be done with actuate price and timing.

Very professional, wanted to provide the best option. Tyre change done on time and we’ll.

Polite, efficient and reasonably priced.

Service wasn't completed correctly, the oil filter was loose. Oil leaked during engine running and left huge oil patch in my driveway. Had to arrange to return the car and get fixed again.

Really odd attitude from the person when we dropped off the car. When I asked to confirm what time to pick up the car he replied “I have no idea.” When I mentioned that when I did an online booking it offered pickup times and I selected 12pm. He said he didn’t know anything about how that worked but I would hear later when it would be ready. Very blunt and disinterested.
Later when the car was inspected I was called and told the fuel filter that I picked when booking the service was the wrong one and the right one would cost an additional $40. I explained that I did not choose the fuel filter type, I just chose the service type. He again said he didn’t know how the website worked. Given the continuing attitude I said I would not be paying for extra and would only pay for what was quoted online.
When I picked the car up I was flatly told that the computer system was down and they couldn’t give me a receipt. No explanation that I would be emailed one when it worked - which i did get later.
Such a disappointing and to be honest annoying customer service and experience.

So simple
I didn’t expect immediate attention
I received it anyway and am especially grateful

Great service from a friendly team. Always generous and fair with their pricing.
I can’t rate them highly enough!

I was very happy with the service I received, they kept me Iinformed of what needed to be done on my service, how long it would take and how much it would cost.

They made it easy for me to book a day that suited me, they kept me informed, did what they said they would do and gave an accurate quote.
They were polite and respectful

Excellent service and communication from the team at Narrabeen
I will continue to use Mycar when I move to Queensland

Always best service, helpful, honest

The guys at North Narrabeen always do a great job, are easy and friendly to deal with…they define great customer service. And to top it all, are very reasonably priced

As always, the process from booking to reprise to pick up is A1.
The team is excellent.
The work done in a timely manner.
If there is a problem, it is communicated.

John and his team provide excellent service and listen to client requests. My recent trip to the south coast and snowy regions in August was without concern. I had confidence in my car from the detailed service and it’s a great feeling knowing you have trust and safety when travelling long and at times, challenging conditions.
Thank you!

The team are fantastic, I really trust them to provide the best options and prices to myself and my daughters. They will also go out of their way for urgent requests!