Customer Experience 10 out of 10... I went in on Christmas Eve without an appointment as I had a nail in my tyre, whilst I was expecting them to say they wouldn't be able to take a look (which would... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I visited on xmas eve with a flat tyre. The team were excellent in fixing this on the spot, during such a busy period, which enabled me to be mobile over the xmas season. It was affordable, profess... Näytä lisää
I had a flat tyre from parking at the shopping centre and the guys were amazing. They brought all the tools to my car and changed the tyre for me (because I couldn't find my tools.) Amazing customer... Näytä lisää
Had to wait for 10 mins before the two mechanics came out to serve me upon picking up my car. They were having lunch inside the kitchen and there was no bell to signal them there were 2 of us waiting... Näytä lisää
Yrityksen tiedot
Tietoja yrityksestä mycar Tyre & Auto - Keilor
Yrityksen kirjoittama
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Yhteystiedot
Keilor Downs Shopping Town, 3036, Keilor, VIC, Australia
- (03) 8585 7151
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
They went out of their way to complete…
They went out of their way to complete my job in a very timely manner. Mohammed was friendly and informative as well as helpful.
First service out of warranty on my…
First service out of warranty on my car. I think the did a good job. But they had my old rego of my previous car in the system which they couldn’t change on the day! But good job overall.
Mohammed as always went above and…
Mohammed as always went above and beyond. He definitely knows his stuff.
Exceptional service!!!
Customer service was great but I am…
Customer service was great but I am expecting they’re more professional which is when I come to pick up the car. Presents to me what services they did in the book and tick all the box they have been inspected and replaces. (not even tick)
I’m surprised they didn’t know how to apply my flyby card into their system.
However, I hope that they did good job 🤞
Thank you to Mohammed for providing…
Thank you to Mohammed for providing great customer service.
Excellent service definitely come back…
Excellent service definitely come back in the future!
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Service was poor
Customer service was poor. Was more interested in receiving the money for the installation of new tyres and wheel alignment without saying how the service was. As this was the first thing discussed card or cash. I asked about the paperwork for the job, however I was told the machine is broken but you have a warranty so don't worry. If the machine is working and they can retrieve it, it will be emailed to myself within the week. However, another mechanic came and said the machine has no ink and is why I couldn't get a copy of the wheel alignment. I have doubts that this was even completed but just charged as a cost. I won't be returning to mycar as I felt I was talked down to being a female, it's 2024 and I'm disappointing to still have this gender bias in society. I got no information regarding the wheel alignment which is not good business.

Vastaus yritykseltä mycar Tyre & Auto - Keilor
Not ready at booked time
We had a booking to bring in at 8.30 and collect at 10.30am. We came to collect at 10.50am - vehicle not started, so had to come back at 12 to collect vehicle.
Inconvenient!
But the 4 tyres put on and balance and alignment seems like a job well done.
Very professional and friendly staff
Very professional and friendly staff. Job done well. I will definitely give more business to mycar Keilor Downs. Keep up the good work Mosman and team.
Viv G (RACV Drive School)
Excellent customer service
I was driving home in peak hour traffic when my car notified me that both my brake lights were not working. I was in a panic, rang Kmart Tyre and Auto in Keilor Downs, explained my situation and they kindly waited for me and fixed my lights and then didn’t charge me. They were absolutely lovely and went out of their way to help me. I highly recommend them, their customer service was excellent.
Was looked after by Muhammad
Was looked after by Muhammad. Very professional, had a good chat and got the car all perfect. Definitely recommend if you’re having trouble finding a good mechanic!
Fast service
Shocking
He couldn't put my car into first gear then says he has no idea how I drove it there it's absolutely stuffed only to ask me to show him then I showed him. Can't trust the guy with the lisp he was also swearing and said alot needs to be repaired because he couldn't put it in first gear when everyone who drives manual knows there's a clear picture that shows it on the stick.
Can't be trusted and won't go again. Sunshine is better.

Vastaus yritykseltä mycar Tyre & Auto - Keilor
Excellent service
Great customer service. A very helpful team of workers who assited me efficiently to repair and replace my tyre.
Highly recommend this branch of mycar
Great service.
Good honest & reliable people to do…
Good honest & reliable people to do business with. The tyre mechanics were
running to schedule & I’m very happy with my new Pirelli tyres.
Always good service
I have been visiting this shop and been looked after well no complaints.
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