I am extremely disappointed with…
I am extremely disappointed with StartTrader.
Four days ago, I attempted to deposit $50 using the South African bank deposit option. The money was successfully deducted from my bank account, but it never reflected in my StartTrader trading account. As things stand, my bank account has been debited, yet my trading account has received nothing.
Since then, I have contacted StartTrader through every channel available—live chat, multiple email addresses, and their website support. Every single time I receive the same copy-and-paste response: “Our team is still investigating.” Four days have passed without a single meaningful update, explanation, or resolution.
This has prevented me from trading and has cost me both time and money. From my perspective, my funds have simply disappeared while I continue to wait with no clear answers.
The lack of communication and urgency is completely unacceptable for a financial services company. If a broker cannot resolve a basic deposit issue or provide proper customer support within several days, it raises serious concerns about its reliability.
Based on my personal experience, I cannot recommend StartTrader. If you are considering depositing your hard-earned money with this broker, be aware that if something goes wrong, you may be left waiting for days with little more than repeated promises that the issue is “still being investigated.”
This has been one of the most frustrating experiences I have had with a broker, and unless this matter is resolved promptly, I will continue to share my experience so that other traders can make an informed decision before trusting StartTrader with their money.







