Mxspeech Arvostelua 4

I purchased MXSpeech through Canva because I needed the service once. What I did NOT realize is that they apparently sign you up for an automatic yearly subscription.

One year later they suddenly charged my card again. I honestly felt completely scammed. I do not remember agreeing to any annual auto-renewal and if it exists somewhere in the terms, it is clearly not presented in a transparent or fair way.

I emailed their support immediately after the charge appeared, hoping they could help since I don’t even use the service anymore. They never replied. No response, no help, nothing. That level of customer support is extremely unprofessional.

This business model feels like a trap: make it easy to sign up once, hide the automatic renewal and then charge people a full year later.

I will never use this service again. Very disappointing experience and I strongly warn others to be extremely careful before purchasing MXSpeech - especially if you buy it through Canva.

Nail had helped me so much and I’m happy with that!

Don't use their service. They are real scammers. The voices they are providing in Free account is very different from the Voices they are providing in Premium account.

After using the free account I was pretty impressed and bought their premium account. But, after paying them when I tested the voices they were completely different. And when I asked about with Customer support they said that I have to go for "Economy Plan" because the voice I was using in "Free Plan" is only available for "Economy Plan" not for "Starter Plan" well, I digested that I have been scammed and simply moved on.

But, very next month I forgot to cancel my subscription and they deducted Rs. 699/- from my Bank account. They scammed me twice.

Now I simply cancel the subscription but today a Message from my Bank popped up on my Mobile Screen saying that my account has been debited by MXSPEECH with Rs. 699/- when I logged into their website I was shocked my plan was showing active there.

Now I have raised a Ticket on their website and also sent a Mail to their support team.

There is nothing like "Deactivate or Delete Account" on their dashboard. They are looting people in a very smart way. Beware!

Neil was very understanding and my request was fulfilled promptly. He was very professional and I appreciate the prompt responses. Thank you!