MUSE.holiday Arvostelua 

Excellent comfortable accommodation access to the village. Communication with MUSE.

Terrible hospitality—profits prioritized over paying guests.We had a miserable experience here. The company completely failed to disclose that extensive, noisy construction was happening right next to our balcony, taking away our choice to book elsewhere.Worse, the entire building lost hot water. Management refused to call an after-hours plumber, claiming the matter wasn't "urgent." I returned from an 8-hour hike in the Dolomites unable to take a hot shower, and had to leave the next morning unshowered for a 7-hour drive.If you want basic amenities and responsive service, look elsewhere. This corporate tourist culture puts profits above customers and ruined what should have been a beautiful trip.

Great room to stay in Ortisei! Lovely view from the balcony of the town centre and surrounding mountains. Garni Alara building has bus stop 5mins away which takes you to the town centre and also Bolzano for long distance trains. Close enough to get cable cars and also hike up to beautiful landscapes. Room was clean and allowed us to drop bags before check in which was very helpful. Would recommend to stay again!

The accomodation was lovely, really clean, spacious and in a great location. Communication about how to get into the building was clear and timely. It was great to have two bathrooms and the kitchen was well equipped. Only negative was the accomodation advertised having a washing machine and we packed accordingly. It didn't have and when I reached out to ask about this I was clearly talking to a bot which couldn't help me. It would have been nice to be able to communicate with a person. However, I would still recommend this property.

Consiglio vivamente Muse .holiday per la disponibilità e professionalità degli operatori , l'appartamento è sempre lo stesso vista la posizione, gli spazi , la pulizia e la funzionalità ed Ortisei rimane da sempre nel mio cuore ❤️

Wunderbares Appartement, sehr ruhig gelegen (ruhig bedeutet für uns kein Autolärm - es sind landwirtschaftliche Betriebe in der Nähe, von dort hört man natürlich die Tiere - Hunde, Schafe, Kühe, Gänse, Esel usw). Das Appartement ist sehr hochwertig eingerichtet und bestens ausgestattet.
Der Garten inkl. Pool ist sehr gepflegt und sauber.
Wenn man so wie wir das untere Appartement bewohnt, sollte man Nachts vielleicht nicht barfuß laufen- es sind immer wieder mal kleine Skorpione aufgetaucht, die zwar nicht sehr giftig sind, aber doch unangenehme Schmerzen verursachen.
Ich denke das war nicht unser letzter Aufenthalt dort.
Wenn man Ruhe und Entspannung abseits des Trubels am Gardasee sucht (in Garda ist man übrigens in ca. 10 Minuten mit dem Auto) ist diese Destination ideal.

Die Wohnung war sauber und großzügig.
Aber der Garten muß auf Vordermann gebracht werden.
So wie er aktuell aussieht, macht es keinen Spaß draussen zu sitzen.

prenotazione semplice e facilità di comunicazione. Muse holiday è una organizzazione molto seria.

Posto fantastico alloggio super ed assistenza sempre presente tutto al top

Hanna e’ stata accogliente e molto disponibile ! L’appartamento arredato con cura e con gusto ! Contesto molto bello e con ogni comodità ! la
Piscina nel verde e’
Un piacevolissimo relax ! Ottima esperienza

Hanno soddisfatto appieno le nostre aspettative. Ci hanno accompagnato passa passo nelle fasi della prenotazione con pazienza. Ero alla prima esperienza senza agenzia e loro sono stati più di un’agenzia di viaggio. Consiglio a tutti. Con affetto alla prossima.

Ottimo appartamento Tito a Ortisei, posizione strategica al centro del paese, assistenza Muse ottima.

Siamo stati in uno degli appartamenti gestiti da MUSE.Holiday in Ortisei. Ottima l'assistenza e l'attenzione ricevuta prima ed anche dopo il soggiorno. Molto probabilmente tornerò ospite in una delle loro strutture in futuro. Consigliato.

53 YEARS in SIUSI for summer holiday and sometimes in winter. Most of the time spent by Wondle Family. Hospitality,Kindness, Home feeling, Panorama, True holiday in the nature, in a Region where all works for the benefit of it and of all the citizens and turists. What else

L’azienda è seria e soprattutto corretta. Capita a tutti di avere un problema ma non è assolutamente scontato il fatto che venga risolto nel migliore dei modi. Per me questo vale più di tutto.
Assistenza fantastica e ringrazio ancora Petra per l’aiuto che ci ha dato.

Ten eerste was de warme ontvangst door de eigenaar een fijne start. Daarnaast liep het contact met Muse erg prettig vanaf moment van boeken tot en met de nazorg. Ze geven het gevoel dat ze echt hun best doen om je een fijne vakantie te bezorgen!

Rejser som oftest 4-5 gange om året og dette er den bedste service og den lækreste lejlighed til prisen, som vi nogensinde har oplevet. Alt var nyt, lækkert og meget rent. Vi fik svar på få minutter, når vi skrev til selskabet. Meget imponerende!

Everything was perfect. Also the location is very nice! There is a bus stop in front of the accommodation so you are in Ortisei in 10 minutes.

Great experience in this appartement in ortisei. Full equipped (all what you need). The place is also close of a lot of chairlift allowing visiting and experience great trail experience.

Everything was great, fully equipped rooms, kitchen, shower, nice contact, everything was clean. I can recommend them!