From the 1st day I went in to the Carlow store, to ordering on line, to delivery today, my experience with Murphy Furniture has been great. I would like to mention great service given by Peter and J... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Delighted with the quality of the items I purchased. Arrived safely in good packaging & easy to follow instructions that I managed to put the bed frame together by myself. The mattress is so comfortab... Näytä lisää
Yritys on vastannut
Easy to order, contact received when in warehouse, collection was fine. When I ordered this piece of furniture online, for click and collect, it stated that it was in stock. The reality was that it wa... Näytä lisää
Yritys on vastannut
Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today. Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of pur... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Huonekaluliike
- Makuuhuoneen sisustus
- Puutarhakalusteet
- Olohuonekalusteiden myynti
- Toimistokalusteet
- Tehtaanmyymälä
Yrityksen kirjoittama
Murphy Furniture is an Irish owned family business, with our head office based in County Wicklow. We have 5 outlets & a fast growing online store. www.murphyfurniture.ie
Yhteystiedot
Unit 12 Strawhill Industrial Estate, R93 C6X2, Carlow Town, Irlanti
- customercare@murphyfurniture.ie
- murphyfurniture.ie
4,6
Erinomainen
496 arvostelua
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Vastaus yritykseltä Murphy Furniture
Hi Karen, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Fast delivery everything came together…
Fast delivery everything came together one little problem there was no letters on the wood to see what went were but love the hall table it was prefect size and exactly what I ordered
12. helmikuuta 2026
Vastaus yritykseltä Murphy Furniture
Hi Sharon, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Poor Packaged
We recently purchased a bed frame with storage from this company. Unfortunately, the first delivery arrived with a broken bed head. We had to wait a week with the bed frame in the middle of our room until it was replaced. The delay was due to their transportation schedule, which only operates on Wednesdays, despite us contacting them just 30 minutes after the initial delivery.
When the bed head was finally replaced, it arrived only in an open plastic bag, which was not professionally packaged or wrapped. Additionally, they placed the new bed head directly on the floor after removing the plastic bag, where their staff even stepped on it with their shoes. As a result, we now have to thoroughly clean the bed head ourselves.
Overall, we are not satisfied with the quality of the service or the handling of our purchase.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Thank you for taking the time to leave your feedback. We sincerely apologise for the frustration caused by the damaged headboard on your first delivery, and we understand that waiting a week for our next Wednesday delivery route was highly inconvenient with a disassembled bed in your room. We also want to provide some brief context regarding the replacement's packaging. Because your first item arrived damaged in its original box, our warehouse team proactively unboxed the replacement to thoroughly inspect it for quality control before sending it to you. It was placed in a protective mattress cover for transit, but we apologise if this gave an unprofessional impression. Our strict intention was to ensure you did not receive a second damaged item. We are very concerned to read your comments regarding how the headboard was handled once inside your home. Please be assured that this does not reflect our standard procedures. We take this feedback very seriously and are currently investigating the matter internally with the delivery crew involved.
We would appreciate the opportunity to speak with you directly to address this further and ensure you are fully looked after. Please reach out to our customer service team at 086 796 1359 / customercare@murphyfurniture.ie with your order number.
A well deserved 5 stars
Brilliant service from Start to finish. I got my new Spinal Max 3000 mattress delivered today.
Many thanks to your punctual delivery driver. It arrived in less than 1 week from time of purchase.
It was well packaged and as described. Email and phone communication was also great, so customer service is excellent.
Pleasure doing business with you guys. Thank you.
Kind regards
Mark
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Mark, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Fast service ansmd excellent customer…
Fast delivery and excellent customer service. Would definitely buy from them again
23. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Breeda, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Customer service 👎
I bought an item in January that was faulty, replaced with another faulty item but not until MARCH. Such a dismissive and rude person with no customer service s skills or any idea of how to talk to actual people. It's really not good enough. I won't be back to shop here.
13. tammikuuta 2026
Vastaus yritykseltä Murphy Furniture
Hi Shannon, we are very surprised and disappointed to read this review, as it does not reflect the timeline of events or the level of service our team provided. After you reported an issue with your self-assembled bed, our supplier had a replacement ready within two weeks. The delay until March occurred solely because our team was unable to reach you to arrange a suitable delivery time. As a gesture of goodwill, our team travelled to your home yesterday, dismantled the original bed, and fully assembled the new one for you completely free of charge. The person present at your home inspected the finished bed and confirmed to our staff that they were fully satisfied with it. We pride ourselves on going above and beyond for our customers. However, since you remain dissatisfied after we provided complimentary assembly and a perfect replacement, we have decided to cancel the order. Our team will contact you this morning to arrange and dismantle & collect the bed this week, after which full refund will be issued,
Delivery within the time stated
Delivery within the time stated when purchasing. Happy with the table but feel it looked quite different than the photograph. Much more grey in person. Good quality though and fit for purpose.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Lisa, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Everything went smoothly!
Everything went smoothly. We got delivery in time. Delivery drivers were very polite and announced before arriving. The “Nevada 4 door wardrobe” is absolutely stunning and looks sturdy as well! Very happy with this experience!
8. helmikuuta 2026
Vastaus yritykseltä Murphy Furniture
Hi Monika, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
my experience with murphy's was just so…
my experience with murphy's was just so easy to order and to deal with well done
11. syyskuuta 2025
Vastaus yritykseltä Murphy Furniture
Hi Jannette, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Fantastic company and amazing products…
Fantastic company and amazing products I was very happy with everything
13. joulukuuta 2025
Vastaus yritykseltä Murphy Furniture
Hi Jacqueline, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Good quality chairs at a good price
Good quality chairs at a good price. Only problem was delivery. No communication at all from delivery company. I was literally getting into the car when they pulled up with the delivery.
19. tammikuuta 2026
Vastaus yritykseltä Murphy Furniture
Hi Denise, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Vastaus yritykseltä Murphy Furniture
Hi Johnny, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great experience
Great experience. Easy to order. Staff in Naas store super friendly. Would highly recommend.
11. tammikuuta 2026
Vastaus yritykseltä Murphy Furniture
Hi Peter, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Outstanding service
I saw a new sofa on Michael Murphy’s site that was exactly what I wanted but I also wanted matching armchairs which were not in stock. I made contact with them and Jessie dealt with my query . She was most helpful and responsive and ordered the matching armchairs and cushions I needed. The delivery team arrived today on the dot of the arranged time and delivered my new furniture and took away the old suite. Sincere thanks to Jessie and the delivery team who were excellent to deal with and did Michael Murphy’s furniture proud.
27. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi William, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Great service by friendly knowledgeable…
Great service by friendly knowledgeable staff.prompt delivery too
5. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Denis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Very punctual delivery
16. joulukuuta 2025
Vastaus yritykseltä Murphy Furniture
Hi, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Nevada wardrobe set
Online website was very easy to use plus we could look in the wexford store to see finished product...staff very helpful there....delivery lads were prompt & efficient
19. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Adrienne, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Very happy with our new couch!
We bought a reclining 2.5 seater couch and the experience was great! Ordering was really easy, in store staff was helpful. We got emails along the way as we waited for our couch to arrive to the warehouse. Delivery was so quick and professional, the guys were lovely and put the couch together quickly. Absolutely no complaints as there were no issues. The couch is comfortable and we love it. Will definitely be my first stop for other furniture purchases.
11. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Glynnis, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
I ordered a bunk bed and received…
I ordered a bunk bed and received exactly what I needed in good time. Thank you for great service!
16. lokakuuta 2025
Vastaus yritykseltä Murphy Furniture
Hi Christine, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
Lovely people to deal with prompt…
Lovely people to deal with prompt delivery
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Murphy Furniture
Hi Mabel, we are delighted to hear you had such a positive experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Furniture
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